Reviews of Arlington Vlla Retirement Community
Overview of Ratings
November 17, 2017
I am/was a resident of this facility
I was in rehab over at Gateway Post-Acute Care at Arlington Villa for a month, and it's wonderful. The other side is for assisted living and retirement, which was not that great. The rehab is in a newer area and it's good. The rooms are nice, clean, and just great. It's strictly for post-acute care. They're single rooms. The physical therapy gym is there. You just stay there and it's like being in a hospital except it's not a hospital. They have nurses and you get all your medicine. The staff and the services were excellent. The whole experience was excellent. Everybody's so nice, even the office workers. They speak walking down the hall. The rooms were bright. They've got a little window where you can get fresh air, but they've got big windows as well. It's like a hospital room, only it's bigger. You get a huge bathroom and you can take your wheelchair in. The staff, the nurses, and the aides were wonderful and they did their job. There was a little dining area, but I always ate and stayed in my room. The food was the least impressive part of it. It was not delicious, it wasn't done by a chef, but it was OK. It was down to earth food. I certainly enjoyed the rehab gym. They've got equipment and the therapists were wonderful. They have OT, physical therapy, speech therapy, and memory therapy, all of which were really nice. It was all new where I was, but the other side (Arlington Villa), was old. I went to church at a chapel over on the other side, and I would not want to stay there. I would recommend Gateway to anyone.
April 10, 2017
I am a friend or relative of a current/past resident
My mother has been there since Monday, 4/3/17 and my sisters and I were ready to move her out the next day. The nurse was unclear about her medications even though my sister gave her explicit instructions. One of the drawers is missing a glide, is unusable and we asked to have it fixed or replaced. Today is 4/9/17 and it has yet to be fixed. The electrical plug on her side was not working and it took them two days to repair it, and add a blind wand to the blinds. Her room is the only one that doesn't have a half wall on the patio. She has an alarm that goes off when she gets out of bed. She got up yesterday, the alarm went off and no one ever came. My other sister visited today and said the floor was filthy - plastic wrappers, Kleenex and a dirty sheet on the floor. Today her cell phone is missing. Phone calls to the facility are never returned either. How this facility got a 4 star rating is beyond us, more like a one star rating.. We are looking to move her ASAP.
February 03, 2016
I called twice to this facility and never received the courtesy of a call back. I guess they are 100% full and just don't care. How incredibly rude! Makes me wonder what their facility is like. Needless to say, I took my business elsewhere!!
June 28, 2015
I visited this facility
From the hospital, they put my stepmother in Arlington Villa. It was clean, but I wouldn't want to live there. She was in a room with another person, and it was like a bad hotel. Individually, one or two people were really nice -- and I would say they were fine -- but as a whole, they kind of just didn't really seem to care. They were just kind of busy doing other things. Like on the first night she was there, she could have rolled off her bed -- and she is a fall risk -- so my dad slept up there on a chair to make sure that she didn't fall. When I came on the second day, I insisted that they get rails to go on her bed, and it took them two hours to do that. They didn't seem understaffed. There were quite a few people sitting around, chatting with each other. When I finally tracked someone down, they were able to go and get the staff to come in. And the man who came and put it in seemed efficient and nice, and he did it. They just lacked the commitment. But two or three other ladies -- the nurses or aides that came in -- they were just wonderful. They would brush her hair, talk to her, and try to feed her. I didn't know if they were new and just hadn't gotten complacent yet or what, but I wouldn't want to be there. They seem to be full, and I know they've been there for a long time, so I think they must be doing OK. I heard from another person -- whose uncle had gone there and was completely bedridden -- that he's now up, walking around, and functioning, so I know they do a good job. But in her instance, she said no, she wouldn't want to do it, so they let her go.
Features of Arlington Vlla Retirement Community
Medicare (ratings last updated: 06/16/17)
- Medicare Provider Number: 675916
- Ownership Type: For Profit Partnership
- Date Certified: 05/01/2017
- Resident Capacity: 144
About Arlington Vlla Retirement Community
Arlington Vlla Retirement Community is a nursing home in Arlington, TX that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Map of Arlington Vlla Retirement Community