Reviews of Arlington Vlla Retirement Community
MAW2 April 10, 2017
I am a friend or relative of a current/past resident
My mother has been there since Monday, 4/3/17 and my sisters and I were ready to move her out the next day. The nurse was unclear about her medications even though my sister gave her explicit instructions. One of the drawers is missing a glide, is unusable and we asked to have it fixed or replaced. Today is 4/9/17 and it has yet to be fixed. The electrical plug on her side was not working and it took them two days to repair it, and add a blind wand to the blinds. Her room is the only one that doesn't have a half wall on the patio. She has an alarm that goes off when she gets out of bed. She got up yesterday, the alarm went off and no one ever came. My other sister visited today and said the floor was filthy - plastic wrappers, Kleenex and a dirty sheet on the floor. Today her cell phone is missing. Phone calls to the facility are never returned either. How this facility got a 4 star rating is beyond us, more like a one star rating.. We are looking to move her ASAP.
bhh522 February 03, 2016
I called twice to this facility and never received the courtesy of a call back. I guess they are 100% full and just don't care. How incredibly rude! Makes me wonder what their facility is like. Needless to say, I took my business elsewhere!!
Susan107609850 June 28, 2015
I visited this facility
From the hospital, they put my stepmother in Arlington Villa. It was clean, but I wouldn't want to live there. She was in a room with another person, and it was like a bad hotel. Individually, one or two people were really nice -- and I would say they were fine -- but as a whole, they kind of just didn't really seem to care. They were just kind of busy doing other things. Like on the first night she was there, she could have rolled off her bed -- and she is a fall risk -- so my dad slept up there on a chair to make sure that she didn't fall. When I came on the second day, I insisted that they get rails to go on her bed, and it took them two hours to do that. They didn't seem understaffed. There were quite a few people sitting around, chatting with each other. When I finally tracked someone down, they were able to go and get the staff to come in. And the man who came and put it in seemed efficient and nice, and he did it. They just lacked the commitment. But two or three other ladies -- the nurses or aides that came in -- they were just wonderful. They would brush her hair, talk to her, and try to feed her. I didn't know if they were new and just hadn't gotten complacent yet or what, but I wouldn't want to be there.
They seem to be full, and I know they've been there for a long time, so I think they must be doing OK. I heard from another person -- whose uncle had gone there and was completely bedridden -- that he's now up, walking around, and functioning, so I know they do a good job. But in her instance, she said no, she wouldn't want to do it, so they let her go.
About Arlington Vlla Retirement Community
Arlington Vlla Retirement Community is a nursing home in Arlington, TX that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Features of Arlington Vlla Retirement Community
- Medicare Provider Number 675916
Location of Arlington Vlla Retirement Community
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