Massapequa Center Rehabilitation & Nursing

Stephanie

My mom was at Massapequa Center Rehabilitation and Nursing for rehab. They offered PT, OT, medical and nursing services. Each staff member was very kind and seemed to be fairly efficient. However, as a whole, it was very incohesive. No one knows what the other person is doing, and no one knows whose responsibility each thing is. Some nursing staff were better than others and so some things seem to slip by the wayside. They don't have very good communication skills as a whole. They have way too many patients, and the doctors and the PAs are not responsive in a timely fashion. While PT and OT did a very good job when my mom was in PT and OT, they were certainly not enough. My mom was there for PT and OT for maybe 45 minutes five days a week, so I don't think that's enough activity. The facility is beautiful. The building is lovely. They have an outdoor space where you can go and bring your loved ones out, and it is beautiful. All of that is good, but as far as the maintenance staff, I would give them a two out of five for cleaning the rooms, washing the floors, and wiping down the cabinets and the trays and all that. The food was terrible. I don't think that the meals were very nutritious, and I don't think giving somebody macaroni and cheese that tastes like rotten feet for dinner is a good thing. The food was horrible, and a lot of it was not edible.

ccsjoe

Do not take your family member to this facility. They do not give family any info in details and my family member left in worst shape and is not back in the hospital because they did no rehab or consider the fact that the person we entrusted to their care was not eating and now was so weak when she left is has caused the family to have her taken by ambulance to a hospital today. I can say more but all I want to do is let people know they do not take care of their patients. I can't speak for their rehab because I was told my family member would stay until she was rehabbed and they basically discharged her with no real plans for getting her well. They said they did all they could but it my families opinion not enough to get her well and back on her feet and sent her home to die.

Karen Ron

our father was in this rehab. while the PT was excellent, the rest wasn't great. Dad was left in the hall all day. His dehydration and weight loss was not proactively managed and when he was released, they would not provide a list of firms that perform the 2 week rehab he needed. if you don't care about your family member, this is the place for you

Emily Sue

I spent 3 weeks in the rehabilitation part of this facility. My only complaint was the food. The staff worked with me to make sure I was safe nand that I would not fall after I had 2 surgeries, one on each foot. The staff was excellent and very caring. Cathy and Santos, both nurses aids were the best. The administrative staff is amazing. As is the physical therapy department. If you chose this facility for your orthopedic rehab you will come out stronger than when you went in.

Freda's 5

My mother was a resident of broadlawn manor for 18 months and had wonderful care there. If there were any problems they were taken care of asap. Any nursing home is short handed, and they do the best they can...we cannot thank the nursing staff, aides, cleaning crew, etc. for all they did for my mom..we knew she was well taken care of until she passed away.

Charles107434250

The care was very good at Broadlawn Manor. It was a nice facility. It was very clean and well run.