Reviews of Hillside Heights Rehabilitation Suites
Overview of Ratings
July 24, 2017
I am a friend or relative of a current/past resident
Horrible Care! My Father-in-law was a resident for physical therapy following a fall. On his first night, he pressed the call button for assistance to use the restroom and after waiting for 30 min, he resorted to using the floor. It was an hour before someone came in. He is on morphine for his COPD, and the facility first did not order it and then ran out without reordering. The amount used did not match the amount in the bottle. He was given medication that was not on his chart. We had to change his bedding and launder his clothes, do not let the facility launder clothes, you will not get them back! When we checked, there were giant piles of dirty laundry in the laundry room. The facility is under-staffed, and the employees don't seem to care. This complaint does not the nurses and physical therapy staff, they are excellent. When we arrived one morning, there was a woman crying for help, the call light was blinking, but there was no urgency in the staff to check on the patient. The facility is new, clean, and pretty, but take your loved ones somewhere else! I suggest the Arbors.
May 10, 2016
I visited this facility
Hillside Heights was nice enough. I think they took good care of my loved ones but probably had too few workers for too many patients like so many places do. My loved one had a bedroom to herself and a shared bathroom, but it was fine. Her room was very close to the gym. However, the people were not that friendly.
February 19, 2016
I am a friend or relative of resident
We had my elderly mom in their skilled unit and the care was deplorable. Everyone was new and no one could answer our questions. Trays were left in the rooms all day with food on them. Her oxygen got extremely low several times as they failed to put her oxygen on. It took forever to get a light answered due to the socialuzation at the nursing station. Complaints were made but we never saw nursing management or the administrator!
January 08, 2016
I visited this facility
Hillside Heights is a new facility that looks like a hotel. However, the lady for which we were looking for a place did not like it. The people were friendly but not as competent as some of the other facilities. It is a one-level facility but has really long hallways. It was more like being in a hospital than in a permanent facility. The dining area was very nice, but it was all institutional.
Features of Hillside Heights Rehabilitation Suites
Medicare (ratings last updated: 01/24/18)
- Medicare Provider Number: 675498
- Ownership Type: Government Hospital District
- Date Certified: 01/01/2018
- Resident Capacity: 120
About Hillside Heights Rehabilitation Suites
Hillside Heights Rehabilitation Suites is a nursing home in Amarillo, TX that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Map of Hillside Heights Rehabilitation Suites