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The Belmont At Twin Creeks
999 RAINTREE CIRCLE, Allen, TX 75013
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$4,950
Reviews of The Belmont At Twin Creeks in Allen, Texas
2.57
(42 reviews)
Facility
2.3
Staff
2.4
Food
2.7
Activities
2.5
Value
2.2
PMD23
1
|
January 5, 2024
Would DEFINITELY NOT recommend!!! Very short staffed. Patient had a bed wound that was neglected regardless of my request to treat the wound. Weekends are terrible because there is not enough staff to meet the needs of the patients. The food is very spicey…not suitable for some of the patients. The facility is very attractive, but I would NEVER recommend for your loved one. The administrative staff appear to be very nice, however this facility is does not meet the needs of the patient. 1/4/2024
Provider Response
JulieMc99
1
|
September 30, 2023
Poor care and basic needs were not taken care of such as bathing, replacing sheets after mess,etc. Social worker is not helpful. Dr and physical rehab staff did not assess enough. My dad was discharged and fell and broke hip that night.
Provider Response
James 1960
4
|
August 17, 2023
Everyone was attentive and caring. Though busy they would take time to talk with me. ( I have the gift of gab) Meredith made it all work for me and the team made it like home. Tequila, Kofi, NG,Cordell, Jody, Hazel and her team, the lady who delivered my meds and many others helped me get stronger. From the kitchen to the cleaning crew they are top notch. I would highly recommend this facility. I had the best experience. The rooms were cleaned daily and the food was good and hot. According to your diet it was good. Therapy team was excellent. They really pushed me. I had to put forth the effort. Again I had a great experience and highly recommend this facility. Bring your A game because they are the A-Team.
Daughter0000
1
|
April 14, 2023
TERRIBLE PLACE! My mom was not well-cared for, in fact more like neglected! A couple decent staff, but a staff sighting is RARE. Mom was literally told to wet herself, NOT bathed until we complained and even then only one each week. Tried to keep her indefinitely - wouldn't give us a projected release date. Promised care team meetings - NEVER had a single one during her one month stay. Only allowed dinner in a dining room, rest of the time had to be served in their room. Had to insist on mom's release, they seemed to be very happy burning her fully paid days. Tried to move her to another facility, but Belmont doctor denied. Not honest! When finally released, they sent her home with an entirely new diagnosis on her discharge - Cancer! Which she has never had and still doesn't have. RUN! DO NOT PUT ANYONE YOU LOVE IN THIS PLACE! There is so much more that was wrong here, but hopefully this helps you move on down your list and avoid putting your loved one in this danger!
Provider Response
DontDoIt,Life ShouldBeTreasured
1
|
July 17, 2022
The experience went from lovely, which is what the short term reviews are about, to so dismal. I have a family member that volunteers at a small nursing/rehab facility and it has many daily activities. However, our family member who came from an Allen, Tx assisted living, walked tine with a walker. We even took her to eat weekly...however, when moved to the 'fancy' looking Belmont, she was sat in a wheelchair and even a Catheter. It alone was painful but not exercising her legs to walk like at the assisted living, leaded to her going through excruciating enimas when she never had ANY problem prior. I only learned how bad she was suffering when I was decorating her room for Christmas...She was napping in her bed and started crying out " No more, stop, you are hurting me! Stop hurting my butt" . I called my sister, an MD immediately, think she was being assaulted but my sister said she has cried about this to her children, including the one that was the RP, before the savings ran out. She endured this for 3 years and I was sick about it every day until she died... The 'nice ' workout facility was never utilized by actual residents with staff. The daily activities was only a church service and one bingo a week. There was nothing for her to do but stare at that laptop sized TV , which got smaller when the money ran out, and reminded me of an episode of 'the Twilight Zone. I am still troubled but once the savings runs out, it becomes impossible to move to a better facility. --Please think hard about this. Nice lunches do not make a life!
Barry Eisenberg
1
|
January 22, 2022
My wife was there for 3 weeks. Very short staffed. Except for one aid, most of the staff acted like they were doing you a favor to help. Food was not good. When my wife was discharged we found a half dollar size pressure wound on her heal which had developed gangrene. DON'T GO THERE. RUN.
Provider Response
What you can do with Caring
Medicare
Health
4.0
Overall
4.0
Quality
5.0
Staff
1.0
About The Belmont At Twin Creeks in Allen, Texas
The Belmont At Twin Creeks is a Senior Living provider in Allen, Texas that offers residents Nursing Homes services. Contact The Belmont At Twin Creeks for more details on services and rates.
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