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Bear Canyon Rehabilitation Center

5123 Juan Tabo Boulevard, Albuquerque, NM 87111

(800) 558-0653 (Call a Family Advisor)

2

(3 reviews)

Offers Nursing Homes

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Reviews of Bear Canyon Rehabilitation Center in Albuquerque, New Mexico

2

(3 reviews)

  • Facility

    4.0

  • Staff

    2.5

  • Food

    1.5

  • Activities

    2.5

  • Value

    2.0

LisaJ2023

1

June 26, 2023

I am a friend or relative of a current/past resident

My family member has been there for 3 years. Awful place, they are neglected. Bathed once a week. Food is terrible, food is served cold, kool aid for drinks. They lose medical equipment that is needed for patients. I would choose not to send my family Member here, but, it’s not under my control. Rooms are not clean, walls and bathrooms are gross.

Provider Response

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to address the situation you have described. Please contact our Compliance Department so we can further investigate.

Reviewer#LD010923C

3

January 13, 2023

I am a friend or relative of a current/past resident

My mom stayed at Bear Canyon Rehabilitation Center. If they don't have insurance, it's very expensive. But they're an adequate facility. They get things done. First of all, when they admit an individual, they're placed in a room down a certain hallway. They have 6 different hallways with rooms on both sides. There's one hallway that they put the short-term residents in and they're analyzing the medication that they newly prescribed. And then if you want to stay there or if the individual is inadequate to go home on their own, it gets quite expensive at that point. The staff is good. They have pretty decent staff there. It seems like they're a little overwhelmed at times, but they do their job. They're taking care of their residents. They're very interactive. The bedding didn't get changed as often as we thought it should be. They just have like one community shower there that has a high ceiling. My mom was kind of cold there, so she didn't like to shower in there, but she had to. The food wasn't all that great. It kind of looks like it's always frozen food that they just warm up. They have activities where they can interact with each other. They have a library and a gathering room. I noticed they were crocheting and knitting. They have a big room in the middle, right when you walk in, where a lot of the residents hang out and just talk.

Provider Response

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Thank you, and have a fantastic day!

Reviewer RC#0227a

2

July 28, 2021

I am a friend or relative of a current/past resident

My uncle was at Bear Canyon Rehabilitation Center, and I feel like his health declined over there. I'm not pleased. He went in sort of walking, and he came out practically wheelchair bound. Although the staff is friendly and nice, I don't know if he got the attention that he needed there. They either need to pick up on their staffing or get some better therapists. He was there for several weeks and came out worse than when he came in. The clerical staff was very nice, friendly, and helpful, so they're a five, but the physical-therapy staff is a two.

Provider Response

We appreciate your honest feedback, as we are always looking for ways to improve. Please contact our Compliance Department so we can further investigate.

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Services and Amenities of Bear Canyon Rehabilitation Center in Albuquerque, New Mexico

General

  • Resident Capacity: 178

Medicare

  • Health

    2.0

  • Overall

    2.0

  • Quality

    3.0

  • Staff

    3.0

Medicare Provider Number: 325125
    Ownership Type: For profit - Limited Liability company
    Rating Date: 9/1/2023

About Bear Canyon Rehabilitation Center in Albuquerque, New Mexico

Bear Canyon Rehabilitation Center is a Senior Living provider in Albuquerque, New Mexico that offers residents Nursing Homes services. Contact Bear Canyon Rehabilitation Center for more details on services and rates.

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