Skies Healthcare and Rehabilitation Center
9150 MCMAHON NW, Albuquerque, NM 87114
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Reviews of Skies Healthcare and Rehabilitation Center in Albuquerque, New Mexico
2.76
(17 reviews)
Facility
2.5
Staff
2.7
Food
2.7
Activities
3.6
Value
2.5
ME
2
|
November 27, 2023
The care of the residents is none existent. When they press the call button it takes at the very least a half hour to respond. The rooms are dirty and the bathrooms are worse. There is always an excuse for the reasons why it's not being kept clean. The food is at times fine but there are residents who need help with eating and and making sure the food is cut up for them, since a few of the residents have no use of their hands. Bed sheets are not changed often and at times not at all. The excuse is they ran out. There are a few good CNA's but few and far between. I feel the most important issue is the medical needs of the residents. I have yet to see a Dr check on them or provide medical needs of the patient IE...Pain, foot care, bed sores etc. This facility needs a major overhaul, both staff and management. Very little empathy for the residents I have no doubt most nursing facilities are the same. What a shame when there is no other option but to put your parents in a home to be treated with less than the dignity they deserve. Would they treat their parents the same if they were in there.
S.L.
3
|
September 13, 2022
We ended up placing my mother in Skies Healthcare and Rehabilitation Center. It was a smaller facility, so we did that one. I feel like they had a lack of employees for the number of patients there. The patients were sometimes left longer than they should be when they needed to be changed or have their food brought to them or whatever. That was one thing that I noticed there. I was also going to the facility almost daily at different times, so they knew that they needed to take care of my mom. But there were two times when she showed signs of UTI, and I told them about it, but they didn't do anything. So I ended up taking her out of the facility, to the hospital, to the emergency room to get treatment on that, so that wasn't a good thing. There were some very good workers there who cared, and then there were others that were not, but I think that's a common occurrence in a lot of nursing home facilities for the elderly. The meals were well balanced. My mom was on Medicaid, so we only paid the first two months; full amount. It's an older facility so it could use some upgrades. The activities were good. There was a great activities director, and if you were physically capable, they kept them entertained. They celebrated holidays, too. They were good. I had to take my mother twice to the emergency room for the UTI infection, so they should be more aware of the symptoms because, with the elderly, it comes on fast and can get very serious quickly. So that was my biggest complaint. But the hospital was just down the street. Because I was there every day, I could notice that sort of stuff. She did catch COVID there, and that's what caused her death, and it was a slow agonizing death. She got it in December, and she died in April. She was not able to swallow or keep the nausea away. Even when I called the hospice workers to help, she starved from malnutrition because of COVID.
Provider Response
MW
2
|
April 6, 2021
My wife was at Skies Nursing Home, which was a horrible experience. She came home, but they never set up the home assistance or home health things for us. After five days of getting no services, she had to go back to the hospital. The facility was sort of junky. 50% of the reason my wife is still in a nursing home is due to the treatment she got at Skies. They just didn't do their job. The staff members were rude and not dependable. They didn't seem to take the responsibility of caregiving seriously and it was as if they were just concerned about a paycheck. My wife never really complained about the food. I never saw anything other than the front lobby, but it didn't have the class or the appeal that the other facility has. It looked like some kind of nursing home that was built about 30 to 40 years ago.
Provider Response
Victor F
5
|
August 11, 2019
My mother has been in the facility for more than a year. The staff as a whole, are truly wonderful. They are patient and respectful, and very attentive. The Activities Director, Linh, makes my mother's day and is beyond amazing. Thank you all so much for the care you provide my mother.
Provider Response
Ruben G
1
|
April 25, 2019
My Mother was in this facilities for over 3 yrs. Her care was horrible. I was there every day to make sure they were on top of things. She died in the Hospital with dignity and I am glad she did not pass away at Skies where she was not getting the attention and care that she needed. I do not recommend this horrible place.
Charlie's daughter
5
|
January 16, 2017
My father recently spent about three weeks at this facility due to a back injury. The care he received was excellent and every one of the staff members we encountered was caring and professional and frequently reported to us on his condition. His physical therapist, Phillip, was able to get him motivated and with his help my dad quickly improved enough to be able to come home. We even received some tips from him on how to help him continue his care at home. The facility was clean and well equipped. We highly recommend this place.
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Services and Amenities of Skies Healthcare and Rehabilitation Center in Albuquerque, New Mexico
General
- Resident Capacity: 120
About Skies Healthcare and Rehabilitation Center in Albuquerque, New Mexico
Skies Healthcare and Rehabilitation Center is a Senior Living provider in Albuquerque, New Mexico that offers residents Nursing Homes services. Contact Skies Healthcare and Rehabilitation Center for more details on services and rates.
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