Reviews of Canyon Transitional Rehabilitation Center
October 11, 2016
I am a friend or relative of a current/past resident
If you care for your loved ones, do not take them here. It is over run by inadequate, uneducated individuals. Every time I would call, I felt like I was speaking to a kindergartener. It seems to me that this place needs a lot of staff training in procedure and also hospitality. They did not provide me with adequate updates of my father's wellbeing and their lack of detail and professionalism is truly astounding. My father entered the facility to regain his strength after he had a fall and went into rhabdomyelsis, but also has had some mental confusion. Unbeknownst to me, they sent him via ambulance at midnight back to the hospital. Even though I am listed as his power of attorney, I was not the first contact. I was told that they attempted to call a Susan (who isr my mother his ex wife, who also by the way, never received such a call). It just amazes me that no one has returned my call nor have they told me about where his belongings are located. I was relieved to know he was back at the hospital with caring individuals who provide me with daily updates. When I went to pick up my father's belongings, I was looked at like I was speaking another language. One lady was so rude she didn't even take the time to look up at us from her paperwork. A gentleman in a wheelchair asked her where to get out, and she just ignored him. If that was my father, I would at least expect her to treat him with kindness. I would never recommend this facility to anyone.
November 22, 2010
The nurses there were very caring to dad. The therapy department made him work hard, they tired him out and the nursing staff spoiled him. He walked out after breaking a hip with a walker and now lives in assisted living. The nurses were loving and spent time getting to know him as a person and not patient #101-2. Never having had experienced a nursing home/skilled therapy stay it was the people who worked there that made the experience pleasant. I saw the same nurse every day and knew the nurse who covered her days off. The aides and nurses were happy and smiled a lot. I got to know them by name and it made it seem like a family environment instead of a nursing home. I still visit from time to time just to take dad and update the nurses on how dad is doing. My dad was there on a skilled therapy visit and discharged after 19 days, they helped me find the right assisted living for him and made the transition smooth. If dad ever needs that kind of care again, we will go back to Canyon. I referred a church member who also had a good experience and decided to leave her loved one there in the nursing home hall. I think the people there care about the patients and put a lot of effort to treat them as individuals. The nurses there touched my heart and made a difference in that difficult time of my life. Even though there is no place like home they did make my dad feel like he was one of their family members. Highly recommend
Features of Canyon Transitional Rehabilitation Center
Medicare (ratings last updated: 06/01/17)
- Medicare Provider Number: 325054
- Ownership Type: For Profit Corporation
- Resident Capacity: 74
About Canyon Transitional Rehabilitation Center
Canyon Transitional Rehabilitation Center is a nursing home in Albuquerque, NM that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Map of Canyon Transitional Rehabilitation Center