Harbor House Memory Care

Rvgirl53

My mom was in a big, fancy, expensive nursing home where she was neglected, fell down in the bathroom with no one helping her, and had half of her stuff taken by either the residents or the staff - we still aren't sure. Caring.com put Harbor House in touch with me and from the moment I spoke with Savannah, the executive director, I knew this place was special. Savannah actually did the assessment at the big, fancy, expensive nursing home and confirmed what I already suspected. We moved her out of there and Savannah actually drove out there and helped me move her stuff and my mom (I was visiting mom out of town). Over the next few days, I got a very up-close look at Harbor House and how the staff interacts with their residents. I popped in at unexpected times and walked through the adjacent buildings. I never saw a deviation from the excellence of care I saw the first time - not even once. I never saw residents mistreated or spoken to condescendingly, like I did at the other place. The caregivers are amazing women. Sam, Becky, Brittany, are really hands on nurses. Sam spent tons of time with me, discussing my mother's medications. The doctors call you and I spoke with Dr. Ernst about my mom for an hour! I couldn't even get the doctor at the big, fancy place to return my call! The place is small and it's warm and cozy - like a previous commenter said, it's not like an institution at all. It's like a home. My mom has an adorable sunny, private room with her own bathroom. She's always got someone there to help her. All I can say about this place except is that it's exceptional. I have learned that big, fancy nursing homes are usually understaffed and can't manage the needs of their patients. This place CARES for their patients. I don't need crystal chandeliers and big lobbies. I need individualized care with people who treat the elderly like the human beings they are. Harbor House does this. The owner of this facility needs to be very proud of his staff and his philosophies. I hope they never change. Amazing place.

Caring58757650

My husband is at Harbor House. It is a smaller unit. There are little cottages, and each one has 16 people in it, so it becomes a more personal experience than a hospital setting. The staff and the services are not as good as those in the other facility, but for the stage that my husband is in right now, they are efficient. The place is very clean. The food is very good.

Teri Barton

I had my dad at Harbor House Memory Care. The facility is very nice, and the staff is friendly. They seemed to be very caring, and I really like them. With their security, you have to punch in a code to get in.

Albert9

My wife is in Harbor House. We choose it because of the atmosphere, and the price is reasonable. The staff is very good. The food is just OK. They have lock-up doors, and the rooms are fine.

Lynda14

Harbor House is great. They are so good. The staff, especially the head of it, was in very good communication with me. They came out here to bring me the paperwork, so I didn't have to go all the way in there. They nurses are great, my husband likes the food, just everything; they are so helpful with everything. I would recommend it very, very highly for anybody that needs memory care for a loved one. The room is perfect for him. They are very good in getting him involved in the activities. The staff that they have for getting him haircuts, they take care of that, and they take care of the doctors, his medication, his foot care, eye care, absolutely everything; they have everything there. I told them to just go ahead with everything he needs and then bill me, and they are wonderful. I would love to keep him there forever if that was possible, but it is not. He is very comfortable and very happy there. They are very, very nice. All the staff actually act like they enjoy working there and with the people.