Chateau Gardens Memory Care
2669 South Cloverleaf Loop, Springfield, OR 97477
3.77
(9 reviews)
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Reviews of Chateau Gardens Memory Care in Springfield, Oregon
3.77
(9 reviews)
Facility
3.0
Staff
3.7
Julie
4
|
February 22, 2022
Chateau Gardens Memory Care was very nice. I liked it because it was small. The staff member was very nice and very informative. She introduced us to the cook and different people. She took us around the facility. I really liked her. She seemed to really care about the people. We did not have a meal there, but we met the chef, and he was very, very nice. I know that staff is hard to get ahold of right now, but I didn't see a lot of staff, so that was something that kind of bothered me. I thought the layout was OK. I would have liked it to be a little bit nicer, but I realized that based on the money that we have to spend, it's not as fancy as some of the other ones. I would have liked it to be a little more updated. They were one of the few facilities that had very small COVID cases. It was well taken care of. They were very careful, and I liked that.
Provider Response
Karen
3
|
November 5, 2021
What I liked about Chateau Gardens Memory Care was that they have a lot of activities throughout the day, like bingo, painting, and crafts. The lady who toured me was very nice and personable. It's in a neighborhood, so it was homey, and the staff was interacting with the residents. I could just tell that they gave them a lot of care and attention. It's just that they have dogs. I personally love dogs, but I thought my mom's going to hate that. Also, there are only three bathrooms in the hall and there were dust balls on the floor, so I wasn't impressed with that. The other thing is their meals are not served to them, they have to get them on their own, and my mom is weak and she uses a walker. So, it's just not a good idea to make my mom carry a plate of food.
Sharon
1
|
May 2, 2021
I didn't like Chateau Gardens Memory Care at all. The place is a dump. The rooms are tiny, and it's dirty. I wouldn't send anybody there. They're also very cheap, which I can understand. It was a weekend, and the staff was just not welcoming at all. The only positive thing was that they are a memory care facility only and that it's cheap. They do have some outdoor space that isn't too bad, but the whole thing is relatively small. They need to improve on everything. The cleanliness is horrible. From what I saw from one of their little-bitty rooms, they were tiny for the residents and dirty. The whole thing is dirty. Now they don't have many residents there, but it's not good at all.
Brother
5
|
January 26, 2018
Our relative receives excellent care at Chateau Gardens. She is very happy there. We are very grateful for the caring staff and fine facilities.
Provider Response
LESLIE BROWN 9203
5
|
June 28, 2017
i HAD MOM IN A PRETTY "FANCY" CARE FACILITY, AND THE CARE WAS MISERABLE. I MOVED HER INTO CHATEAU GARDENS AND THE PEOPLE WERE AMAZING. MOM WAS ENGAGED, SMILING, AND HAPPY, BECAUSE THE PEOPLE TREATED HER LIKE FAMILY. I AM SO HAPPY SHE GOT TO EXPERIENCE THE LOVE AND WARMTH OF SUCH AN AMAZING PLACE.
Provider Response
Helen's family
5
|
December 26, 2016
We selected Chateau Gardens Memory Care because of the low resident to caretaker ratio, proximity to family and the administrator Kim’s enthusiasm and whole hearted commitment to fostering a family environment for the residents. CGMC exceeded our expectations with their friendly staff, care of our mother who required multiple (unpleasant) wound/dressing changes per day and endless variety of activities and entertainment that went on throughout the day. When we were told that our mother was nearing the end of her life, we kept a vigil by her side, 7-9 hours a day for 4 weeks and saw firsthand, what life at CGMC was like. We couldn’t have been happier knowing that our mother was able to spend the last 6 months of her life at CGMC, happy, peaceful and in the good hands of the CGMC staff.
Provider Response
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Services and Amenities of Chateau Gardens Memory Care in Springfield, Oregon
Costs
- All Inclusive Rent
- Rent Plus Care Fees
- Entry Fee
Room and housing options
- Companion Suites: We offer companion suites
- Studio Apartments
Dining options
- Dining Room Shared Meals
About Chateau Gardens Memory Care in Springfield, Oregon
Our mission is simple: creating environments where moments of joy, independence, and wellness are the focus each and every day. Despite the progressive nature of Alzheimer's and other dementias, a person's independence, ability to function, and quality of life may be improved through the person-directed living approach. Service plans, life enrichment, and daily living needs are met with the individual's desires and preferences taken into account. We do our best to tailor services to each individual, according to their preferences and lifestyle.
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