Stratford Commons Rehabilitation & Health Care Center

Becky

My mom has moved into Stratford Commons Rehabilitation & Health Care Center. It is a very nice place, updated, and it's very clean. Her apartment is about 525 square feet. That's the biggest room they have there, but they are about $1,000 cheaper per month than any of the others I looked at. It's very nice and very convenient, easy to get to. Though it's nice and everything, my mom is not adjusting very well because she lived with me for eight years. It's a little tough for her at the moment, but not for their lack of trying to get her involved. I would rate them a four right now because we've got a few things to tweak with them. The staff were all very nice and very attentive. They have a doctor on staff, she comes once a week. They have a podiatrist that comes in, and somebody that does hair. They even have a dentist that comes in and does checks and stuff. They have a lot of amenities. The building is built kind of in a square, so there's no way any of the residents can get lost. Because no matter which way they walk, they end up in the common area where the dining and stuff are. My mom said the food is delicious, and I had one the last time I was there. Everything looks very good, and that's wonderful. Daily, they have a bus that takes them places if they want to go on drives. They go to lunch and things like that. You can get your prescriptions from their pharmacy and all their medications come in bubble packed. So, there's no possibility of getting messed up dosages or anything like that. They coordinate with my mom's primary care physician as well. They have bingo, and people that come in and do music. They have arts and crafts, a movie night, or whatever. They put out a little printed newsletter, and it's got a calendar in it for the month telling everything that's going on. It's very nice, there's plenty for them to do if they choose to do so. We pay $6450, which I said is about a thousand difference, maybe a little more, depending on other places I looked at. She's got a kitchenette, no stove, but it does have a refrigerator, sink, cabinets, living room, bedroom, a huge walk-in closet, and a huge bathroom with a walk-in shower. It's very nice. It's all one level, kind of ranch style, only the courtyard is in the middle, so it's secured.

Margueritte

Everything about Stratford Commons Rehabilitation & Health Care Center seemed very fine. We just felt that for my mom, it was kind of big. We felt like she would be constantly lost. The rooms were very nice and roomy. They had a few different sizes of rooms. There was nothing about it that we didn't care for. They had little gathering spaces. They had a large activity area. They had an outside courtyard, and they had nice artwork in the halls. They knew they were large, so they like to paint a hall a color. It kind of has a theme in all of the artwork. I thought that there were helpful reminders for the residents to find their way.

B.A.

I had an in-person visit to Stratford Commons. The person who gave me the tour was very good. The place had a better value because it was all inclusive. It didn't matter what level of care my mother was at, it was one all-inclusive price, and I really liked that. However, when their sales director called to follow up with me, he started asking me about her financial situation, and at the time I wasn't exactly sure if my mother would have the finances to be there for a full year. When he realized that she may not, he offered to help me find somewhere else, so that sort of turned me away, even though I thought it was better priced. All of the rooms were newly renovated. The rooms were just beautiful, and the cleanliness was good too. I didn't think there were a lot of places for gathering. Their main gathering area is their big dining room, which is right there as you come in the door.

Mary

My sister has moved into Stratford Commons. She has been welcomed there and is settling in quite well. They give her quality care and she has quite a bit of freedom, there are lots of places to walk, and places to go outside that she enjoys. They have a nice activities department that keeps the people busy. They prefer that people don't stay for long periods of time in their room during the day. She's being well cared for. Her room is small, but they deliberately said that it is her home and she can have anything she wants that's safe, but they really prefer for them to have lots of activities during the day and a lot of opportunities for people to be active. She has no complaints at all about the food, the only thing she gets to have is diet coke. We like that the staff is very considerate of my sister, considerate of me, and consults me frequently since she's a new resident, so we're still working out those details and working with the medical side as well. So far the staff has been excellent. The facility is improved, all of the residents rooms and residents areas, except for the dining area, which is now just remodeled, are just beautiful. It's an older facility, it isn't brand new, so the architecture is very adequate and designed very much with their residents' needs in mind. The maintenance is excellent, it's very clean. The value for the money is very good.

Debbie

We love Stratford Commons. They're very caring, they've been very diligent with COVID, and they treat my mother-in-law with a lot of respect and care. The staff appears to be very attentive and caring. She hasn't participated in the activities because she's in quarantine, but we saw activities when we moved her in, and it's good. The price is reasonable for the area, she loves the food, and it seems clean. They're in the process of updating it, and they're remodelling rooms and stuff.

Karen L. W.

My father was a resident at Stratford Commons Memory Care for almost 27 months. During that time, I visited him at least once or twice every week. Most of the nursing staff were caring, hard-working, and respectful of residents. Unfortunately, as is all too often the case in assisted living communities, staff sufficient to effectively meet residents’ needs were not always available. Another detrimental, but common to assisted living, problem was staff turnover, especially among supervisory personnel. For example, four or five different activity/program coordinators were on staff during my father’s residency. The meals were above average, I believe, and the one-bedroom apartments were spacious. However, I cannot really recommend this memory care community. It lacks group transportation to take residents to any outside activities. Of more particular significance, my father lost the ability to get up and walk while there, primarily because staff did not follow through with exercises begun by physical therapists. Finally, he lost more than $300 worth of personal items during his stay.