Silverado Oak Village

W128 N6900 Northfield Drive, Menomonee Falls, WI, 53051

8 reviews

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Caring-star-community
2015
★★★★
America's Highest Rated Communities

Reviews of Silverado Oak Village


based on 8 Reviews

Sunbeam1 September 08, 2014

I am a friend or relative of resident

Not the worst but not the best. Care is sporadic, there is always an excuse about why your loved one isn't getting proper care e.g. Bathing, participation in activities. They don't appear to have a very organized setup either. Medication was given without permission. There is no method for giving individualized care, for example keeping track of resident preferences and needs. The facilitiy is bright but ask carefully what your loved one will be allowed to participate in. Not all residents are invited on trips out and the big solarium is only used for most severely affected leaving all the rest of the activities to take place in a large echoing space. Check the actually caregiver ratio esp in the evening and be sure this is right for your loved one

Provider Response

Sunbeam1, thank you for taking the time to share your comments. We take feedback very seriously and regret that you had a negative experience. Our resident’s wellbeing and safety is our top priority and would love the opportunity to discuss your concerns and our industry-leading staffing ratios directly. Thank you again for sharing your feedback!



Caring82832150 April 24, 2014

I am a friend or relative of a resident

Everyone was very friendly at Silverado, and Mom moved into this facility about a week ago. They allow pets like cats and dogs. They also allow the staff members to bring in their children on the weekends to visit, and it is just a very homey atmosphere. The rooms are very big, modern, and clean. I was able to eat there, and their food was very good. They have all sorts of activities and various games, like bingo.



LoveAlways March 10, 2012

I visited this facility

My grandpa was placed in this facility after being diagnosed with dementia. The rooms and amenities of the facility were clean, updated, and yet felt very homey. The staff was always very friendly and helpful and able to provide reassurance to family members. During his stay, my grandma would come and visit every day and the staff made sure to welcome her and develop a friendship with her which was very comforting. The facility also helped to set my family up with a social worker who was able to help with final arrangements and any emotional problems going on during the time. The security of the facility was also very reassuring, seeing as we had to be buzzed in and then had to check in with the front desk staff, who was always very upbeat. The staff made an effort to learn every member in my immediate family even though we only visited about once every other week. This facility did not feel like a hospital, but instead it was more of a community that was run by people who cared about their job and the general welfare of those staying with them.


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From Silverado Oak Village


The skilled, compassionate memory care professionals at Silverado are dedicated to providing residents with the dignity and care they deserve while they enjoy the community's warm atmosphere. Comfortable surroundings and engagement activities designed with the needs of memory-impaired individuals in mind help ensure the goal of enriching the lives of both residents and their families.

Features of Silverado Oak Village


Health services

  • Medication Management
  • 24 hour nurses: Yes
  • Hospice care

Features

  • Beauty/Barber shop
  • TV room
  • Gardens/outside patio
  • Transportation for residents (shuttle bus or similar)

Guest services

  • Guests can attend meals
  • Ample parking for guests

Activities

  • Arts, woodworking, craft
  • Music
  • Games
  • Stories
  • Gardening

Cleaning services

  • Housekeeping
  • Laundry service for clothes
  • Laundry service for linens

Dining options

  • Meals delivered to residents' rooms
  • Meals in a shared dining room

Costs

  • Monthly rent is all inclusive
  • Minimum rate: $5,700/month

General

  • We offer respite care (short term stays)

Location of Silverado Oak Village


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