We understand you have spoken with one of our representatives, and we will continue to assure you there was no retaliation after a complaint was issued to the state. The well-being of our residents is our top priority, and we have an obligation to keep all residents safe.
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Reviews of Rock Run Place | Memory Care
March 07, 2015
I am a friend or relative of resident
DON'T DO IT!!!!! Short Staff, made a complaint to Illinois Department of Health due to concerns regarding my family member and all of a sudden, we were given a 30-day notice that they would need to be moved elsewhere. They don't own up to mistakes, short staffed, especially on nights and weekends. A lot of apologizes but no solutions. Its a shame. According to the findings I received back from IDPH, all of my concerns were founded! After they had a visit from the IDPH, they were extremely helpful in getting them moved, and of course couldn't be nicer. But according to corporate this had nothing to do with my complaint.Provider Response
August 21, 2011
I visited this facility
I give the place NO stars. Staff turnover is extremely high, Loyalton building stinks literally. Needs work very badly.
Photos of Rock Run Place
Features of Rock Run Place
- Minimum Rate: $4225/month
- State Licenses: 5102857
About Rock Run Place
Rock Run Place is a dementia and memory care facility in Joliet, IL that specializes in the housing and care of patients with Alzheimer's disease and other forms of dementia.for more details on memory care services and rates.
Map of Rock Run Place