The Haven in the Summit
3 Summit Terrace, Columbia, SC 29229
4.21
(19 reviews)
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Reviews of The Haven in the Summit in Columbia, South Carolina
juliannatemple
2
|
August 3, 2019
When my mother's condition progressed to a point of needing memory care, she was moved from another facility that didn't have memory care to The Haven. The Haven's facilities are attractive and security is tight. However, the staff is beyond unorganized. When mother first moved in, we filled out tons of tedious paperwork, which The Haven promptly lost and we had to do it all over again. They also lost the orders from mother's doctor and so they had her medications all screwed up. It was a mess to reconcile. Even though mother had her own doctor, The Haven switched her to an in-house doctor who made several adjustments to her medications without referring to her records. She was given one medication that she is allergic to, and another that she couldn't tolerate, which he would've known if he'd check her chart. I'm a nurse and quickly realized something was wrong, thank goodness, and had to go through a lot of hassle to first correct the medication issue and also to dismiss the in-house doctor. During one visit, I sat with mother in her room and not one single time did anyone come in to check on her. She was incontinent and needed to be checked for soiled diapers/clothes/linens, but no one was doing it that day. I had to go out of the room to ask for help and then had to wait forever before someone came to help me. I attempted to speak with the director, but she wasn't there, so I called her. She acted shocked and apologized via the phone, but no action was taken. And the next time I visited, it was the same story. Eventually, mother was placed under hospice care. Hospice sent a nurse out each day to check on mother. Because of this, The Haven basically discontinued any care; nevermind that we were spending MANY THOUSANDS every month for their services. I guess they felt like they were released of any responsibility. We found placement at a hospice house, and the day mother was supposed to move, I went to The Haven to help get her ready to leave and deal with transport, etc. I got there early in the morning and mom was in bed, and she hadn't been changed. The nursing director commented that they'd be in soon to change her and get her ready. Several hours passed, and they just kept saying they'd be in and never came. I was so upset and felt desperate, worried she wouldn't be ready for transport arriving at 1:00pm. I called my sister, who in turn contacted the facility director. Ms. Camper was dismissive and remarked that mother wasn't moving until the 4th. She had her days confused because it was the 4th on that day! After that call, staff came to help mother, but gave the lame excuse of not wanting to interrupt my time there with mother. That was a lousy excuse, especially considering that I had asked several times when they were coming to help. Once transport finally came to move mother out, I seriously did a happy dance. I regretted the decision for her to ever live there, and I would never recommend it to anyone. Two stars for the nice facilities, good security and decent meals; otherwise, they would get none.
James
3
|
August 1, 2019
The Haven in the Summit had an unusual setting, but it was very nice. The room was OK, and the dining area was neat. It was unique because they had an ice cream shop and other shops within the facility. They also had places where they did crafts. It's an older facility that was neat and clean, but it wasn't sparkling.
hl
5
|
May 22, 2017
The Haven in the Summit was probably the nicest memory care community, but it was a little bit too far away for us. It was totally memory care, so their security system was well established. They had different, well-designed communities within the building and murals painted on the walls in the hallways. It was very nostalgic, and we were impressed with it. Their alarm system was a little loud, which I thought wasn’t necessary. If someone hit the alarm system to leave the facility, the staff was spotted immediately, so the security was the best I’ve seen. The lady who gave us the tour was very professional and knew the industry. We ran into an elderly lady who we knew from years ago, and she was doing really well there. All of the patients seemed to be very happy and well taken care of.
Pat233280
5
|
April 19, 2017
The Haven in the Summit was clean and open. The staff seemed good and on top of things. The dining area was good and clean.
jwcnashville
5
|
March 19, 2017
The staff and facility are excellent. I am very happy I found The Haven for my mother.
Purdy061187
1
|
February 12, 2017
My wife was in The Haven for 3 weeks, and it was terrible. She fell twice, dislocated her left shoulder, and hit her head. She was in level 3. I would never advise anybody to go there.
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Costs for The Haven in the Summit in Columbia, South Carolina
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$3,473
Starting Price
Services and Amenities of The Haven in the Summit in Columbia, South Carolina
Diet
- Diabetic
- Low Fat
- Low Salt
Languages
- English
About The Haven in the Summit in Columbia, South Carolina
The Haven in the Summit, an Alzheimer's and dementia care residence is located in Columbia, South Carolina. The Haven is an assisted living residence designed and staffed specifically for individuals with early, middle and late stages of Alzheimer's and other forms of dementia. Tailored to enhance dignity and foster independence, The Haven has licensed, on-site nurses and offers a progressive approach that encourages family participation through care planning, special events, and education and support groups.
The Haven is situated in the Summit master-planned senior community among beautifully-landscaped grounds, which are designed specifically for resident safety and security. The architecturally stimulating building houses 48 senior apartments divided into 3 distinct assisted living neighborhoods.
The unique building design allows each neighborhood access to secure gardens and courtyards through screened patios complete with rocking chairs and delightful outdoor furniture. Raised planting beds allow those residents with a green thumb to continue to produce wondrous plants and vegetables throughout the year.
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