$4,895
Silverado Belmont Hills Memory Care Community
1301 Ralston Ave, Belmont, CA 94002
4.38
(13 reviews)
Photos of Silverado Belmont Hills Memory Care Community
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Reviews of Silverado Belmont Hills Memory Care Community in Belmont, California
4.38
(13 reviews)
Facility
4.5
Staff
5.0
Food
5.0
Activities
5.0
ReviewerFC050523B
5
|
May 11, 2023
My wife is at Silverado Belmont Hills Memory Care Community. They've got very nice settings, very nice facilities, and very nice people, but very expensive. Security is good to very good. The feedback I get from my wife regarding activities is good. They have a painting class and I've seen the results of her paintings and it's done well. They showed her work and several others in their little community newspaper. Some of the activities are sort of TV shows. It's very clean and well-kept. They have a beautiful garden area where all the residents are free to walk in. The food is very good. There are two negatives I would say. One is the price, but the price is high everywhere. The other is getting in and getting out. The traffic in Ralston is pretty heavy right there and it's going downhill. The personnel who work there are very positive, very friendly, and very nice. The linens, the cleaning, it's very well kept. It's just that the rooms are not locked in, which is understandable except for the fact that they have no place to keep secure items such as jewelry and other stuff like that. The rooms are open to people coming in and coming out.
Provider Response
Kathy
5
|
September 6, 2021
I went to Silverado Belmont Hills Memory Care Community. It is nice. It's an older community. The management staff looks like it has changed in the last year and a half, maybe two years. From the chef to the director, the family ambassador, the activities, and the maintenance person, they're all new. It is beautiful. The rooms are a little bit smaller, and it's OK. It looked like it was very secure. They do have a lot of activities with animals. They have medical staff there 24/7, an RN, and a doctor that you pay for out of pocket that will assist the patients there. It is very expensive. It was clean. It was very nice. The staff seemed very friendly.
Mardel
5
|
December 5, 2016
Silverado Belmont Hills is a beautiful place, and it fits my sister's needs because she likes to walk outside. They keep all the doors open, so the residents can walk to the courtyard -- which is quite large. They can have a nice walk without getting off the premises because the whole place has a high fence. She has the freedom to be comfortable to go wherever she wants. There are several dining rooms depending on the needs of the residents. They can eat anytime, and they cater to what the residents like. We ate there, and the food was good.
Provider Response
CLWilliams
5
|
March 9, 2016
My relative's room in Silverado Belmont Hills is very nice. The whole facility has a resort-feel to it. It’s in a park-like setting with lots of trees and deer running around the perimeter. The decor and furnishings are updated, the room's furniture was provided. They have LVN on duty 24 hours a day. They are very attentive, good caregivers and constantly in contact with us. They have three different dining rooms and private dining rooms for families with special occasions. They have a chef and a dietician on duty for special diets. This facility provides full service and a lot of activities for their residents, too.
Provider Response
CLWilliams, we are happy to hear that you and your loved one had a positive experience. As you experienced, Silverado associates are dedicated to providing residents with dignity and care. Our residents enjoy tree-lined 17 acre grounds and a warm and home-like atmosphere and like you said, our amazing culinary team caters dishes to our residents personal taste and preferences. We hope that you'll come by the community again soon!
Marie116958450
3
|
November 25, 2015
I liked Silverado Belmont Hills; however, it was very expensive. They had different levels for the residents. The rooms were very nice and similar to others I've seen.
Provider Response
Marie, we are happy to hear that you had an opportunity to visit our beautiful Belmont community. At Silverado, we pride ourselves in providing individualized memory care that is just as focused on mind and spirit as it is on body. Thanks for sharing your comments!
Camille7
5
|
October 28, 2015
My stepmother is at Silverado Memory Care Center. It is a nice community. It is quite spacious. The grounds are large. It has a homey hotel feel to it. There are a lot of woodwork and lots of plants and trees. They have great people. They encourage pets. They're pretty good. There is a lot of staff, and they have one-on-one available if needed. They have a licensed nurse on 24 hours a day. The room has a dresser and a single bed. There is a bathroom and shower facility in the room.
Provider Response
Camille, thanks for your comments. With its lush, green landscape and a forested hill serving as a backdrop, Silverado Belmont is truly a unique and special memory care community. The community’s warm, lively environment (with pets included!) is designed to help residents remain a sense of independence and dignity while they continue enjoying the things that have always been important to them. Thanks again for taking the time to share your thoughts!
Anonymous113929050
2
|
October 27, 2015
My uncle was at Silverado for a month, but he got really out of hand. He got a kidney infection and passed away; it was quick. We were not really happy with the services for what we were paying. No one really watched him. Once, we went over, and he had two shirts on. He didn't know where the bathroom was, so he ended up having to put diapers on, and it smelled like pee in the room. It was awful. The people were really nice, but the facility was not worth it for $8,800. I didn't have him eat the food there; it looked good, but as far as I am concerned, they're way too expensive for what we got out of it. The grounds were really pretty but not the inside. His bed was somebody's old bed and had an old mattress that was set up too close to the door, and the furniture in there was old. I know they have a lot of staff with one-on-one care, but as far as the facility, I didn't think it was worth that kind of money at all. As soon as I walked in to the wing where he stayed, it smelled bad. I was very disappointed. I can't say anything bad about the staff; they were really nice people.
Provider Response
We are sorry to hear about your loss and send our condolences to you and your family. As you observed, our associates are committed to providing world-class care and creating a safe, lively environment where residents can thrive. We regret that the aesthetics of our community didn't meet your expectations. Thank you for taking the time to review our community and we would be happy to address your concerns directly.
Caring109528050
3
|
July 29, 2015
The grounds were absolutely beautiful in Silverado Belmont Hills, but my mother needed more of a homey atmosphere. I don't have anything bad to say about the facility -- it just wasn't the right fit for her. It's in the country, and there were flowers and trees everywhere. The staff gave me a good tour about a half an hour and showed me the whole facility, the dining rooms, the activities going on, the bedrooms -- the whole thing. They were very welcoming, answered all my questions, and explained everything that I needed to know. The rooms needed to be updated though. They were not as nice. They were more institutionalized type, but everybody that was there was receiving really great care. They were in groups participating in things and walking around the facility. There were a couple of different dining rooms. The thing I liked about that facility is that they will put you in the Alzheimer's care at the level you belong. There were three different levels there. Everybody can mingle together, but the sections are divided up, which is really good for the residents.
Provider Response
We are glad to hear that you had an opportunity to visit our Belmont Hills community and experience the Silverado difference. We appreciate your feedback! As always our associates are fully committed to providing the best care and service to not only our residents but to their family members as well! Thanks again for your review.
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Costs for Silverado Belmont Hills Memory Care Community in Belmont, California
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$11,600
Starting Price
Services and Amenities of Silverado Belmont Hills Memory Care Community in Belmont, California
Dining options
- Dining Room Shared Meals
- Room Service For Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Tv Room
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
About Silverado Belmont Hills Memory Care Community in Belmont, California
The skilled, compassionate memory care professionals at Silverado are dedicated to providing residents with the dignity and care they deserve while they enjoy the community's warm atmosphere. Comfortable surroundings and engagement activities designed with the needs of memory-impaired individuals in mind help ensure the goal of enriching the lives of both residents and their families.
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