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Reviews of Castle Pointe in Webster, New York
Robert
5
|
February 23, 2024
I have moved into Castle Pointe. It is well run. It's clean. Good food. It's quiet. There are a lot of things available to do. There are activities like bingo, car rides, going to the mall, etc. They keep this place immaculate. They're always cleaning, washing, wiping, and sweeping. I don't understand how they all do it because this place is huge. However, I would give the staff a rating of 4 because sometimes you have to wait as there are so many people. Value for money is a little bit high. Nevertheless, I would recommend this place to anyone for any reason.
Provider Response
Thomas
5
|
July 9, 2023
My mother moved into Castle Pointe. We chose it because of the location, the cleanliness, and the services that they were offering. Everybody that I've dealt with has been very friendly and very helpful. They have a salon, a movie theater, an ice cream shop, and a weight room. They actually have a doctor that comes there once a week. They also offer rides anywhere you want to go.
Provider Response
Marsha
5
|
April 7, 2023
I was able to tour Castle Pointe at Baywinde. The staff was very interested in everybody's welfare. We called them back to say that we would like to have a meal in their facility and if it was acceptable, and they said yes. My neighbor and I went and took a tour again and had a meal there, and it was very good. The rooms were a little bit smaller and the individual apartments didn't have outdoor spaces that are either balconies or patios. But they had congregational spaces on both the first and second floors, for people to go outside and inside. The room still had a good feel to it. When we got there, they were coming together to sing songs. And then we were coming back out as they were leaving, I said to this one lady "You guys sounded so good I want to just sing along", and she said, "You could have joined in with us." So my impression was they're just so darned-friendly. The staff was very friendly and wanted to know what I wanted, we had many questions and they gave us a lot of answers. The staff giving the tour was listening to my concerns, I also wanted to have a washer and dryer in my apartment, and they have those available for the larger 1-bedrooms and 2-bedrooms, but not for the smaller 1-bedroom. So they took us around and showed us the different sizes. The larger 1-bedroom was very good but the smaller 1-bedroom was too small. There's just a lot of activity.
Provider Response
Tammy
4
|
March 20, 2023
We went to see Castle Pointe. It was a good community, but it was expensive. It was very clean, very nice, and it was located in a good area. They would transport their residents anywhere they needed to go. They had tons of staff. The food was very well prepared. The only downfall that I had with the food was people have so many different issues, and they will accommodate diabetics, but not so much with everything else. Other than that, the food tasted really good and they were served pretty fast. They had two different time slots. You could eat lunch and dinner. They had a buffet style type of breakfast, and you had the option of eating in your apartment if you would like to.
Provider Response
Dan
4
|
November 14, 2022
I visited Castle Pointe & Sage Harbor at Baywinde. The community seemed nice, and the tour was well. I did not have anything to eat at that facility, but their dining proportions look to be decent, and it looks nice. The staff was very competent, very friendly, and very knowledgeable. It was a positive experience. Their apartments were nice and well-proportioned, they're adequate. I saw the dining area, and it appeared to be rather adequate and nice.
Provider Response
Carlton
5
|
August 22, 2022
I toured Castle Pointe & Sage Harbor at Baywinde. It was more centrally located than the other place. The staff were friendly. The food was delicious and well-prepared. They seemed very flexible. There's a waiter that comes out and takes your order, and there were people that he recognized, and he said, 'We've got one held back for you, and I'll bring it right out,' that kind of thing. They had a salon-barber shop and exercise rooms. In terms of location, it's right close to a Wegmans, a Walmart, and a plaza right there. There's a YMCA right next door. It's a good location. Few restaurants around.
Provider Response
What you can do with Caring
Costs for Castle Pointe in Webster, New York
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$4,900
Starting Price
Independent Living
Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.
$3,445
Starting Price
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$4,200
Starting Price
Services and Amenities of Castle Pointe in Webster, New York
Costs
- Rent Plus Care Fees
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We offer companion suites
Dining options
- In Room Kitchens
- Dining Room Shared Meals
About Castle Pointe in Webster, New York
Senior living at Baywinde offers residents the best of both worlds. All benefits of our senior living community are combined with a full spectrum of senior care services to create a premier senior living community. Residents enjoy beautiful surroundings, on-site amenities and social programs alongside continual on-call medical care.
At Baywinde, we adhere to state-of-the-art standards of senior assisted living while providing a special touch. Our residents receive personal and comprehensive care and are consistently treated with the dignity and respect they deserve. Whether our residents need help with day-to-day activities, getting to appointments, or medication management, our caregivers kindly and competently meet those needs.
Our community in Webster has been purposefully designed to provide you or your loved one with a nurturing, comfortable, home-like environment that is attractive and easy to navigate. We foster community and family by hosting many activities and events each month. Residents are encouraged to participate in as many pursuits and outings as they like, appropriate to their ability. No matter what, everyone is treated as an individual person with unique needs.
At Baywinde, our residents live life to its fullest as they age in place.
Assisted Living Amenities
- Personalized Care Plans
- 24-hour Staffing
- Emergency Response System
- Medication Management
- Scheduled transportation to local shopping and medical appointments
- Award winning Wellness Everyday™ programs, provided 7 days a week
- Dining for Wellness™ - educational and wellness program
- Brain Health University™
- Beauty and Barber Shop
- Housekeeping and maintenance service
- All utilities and basic cable included
- Individually controlled heat and central air
- Fresh, seasonal cuisine prepared by the dining service team
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