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Atria Grand Oaks
2177 E Thousand Oaks Blvd, Thousand Oaks, CA 91362
(800) 558-0653
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Reviews of Atria Grand Oaks in Thousand Oaks, California
4.33
(27 reviews)
Facility
4.7
Staff
4.5
Food
3.8
Activities
3.0
Value
4.0
Richard
4
|
February 4, 2022
We're living in a place right now called Atria Grand Oaks. It's a nice place except the food is terrible. The community is great. It's a three-story building, and it's very, very nice. We have a two-bedroom, two-bath unit. The staff members are very good here except they can't get a chef to save their lives. They're all very nice. However, we just spent about two months in a lockdown, and the meals delivered to us, and we wanted to run like hell. There are not many activities that we care for. Fortunately, I'm well enough that we can walk and go outside and go elsewhere. They have a pool and exercise classes. The room is very nice. We looked at another place down the road and their two-bedroom was terrible compared to this one. We have two bathrooms, and that's what we want. The value for the money is great.
Stacie
5
|
August 19, 2021
We have chosen Atria Grand Oaks because of its location. My father has already moved in. There haven't been any concerns. He is enjoying his time there. The staff members have been really helpful. He likes the food too. They have activities, but he hasn't really joined in on them yet. They do games. They have like a gym, and they have movie nights. They have all different options for them. We haven't had any concerns whatsoever so far. It's super clean. I always seem them cleaning. They're always making sure that it's clean and well-kept. Assisted living is expensive, but his needs are being met, and it's a good facility. It's also local to where my family lives, and it's across the street from the shopping center.
Jan
4
|
July 12, 2021
We saw Atria Grand Oaks. It was the one where the prices were way beyond our budget. We thought it was extremely high and unreasonable. I thought they were average until the staff told me what the price would be (which was different than the price she had quoted me online). She didn't realize it was memory care, so she quoted me the price for the assisted living, which was much less. Once she gave me the sheet that showed me what memory care would be, my first remark was, 'This is way out of our budget. This is not what you quoted me.' It kind of colored the rest of the tour knowing that she had given me the wrong price to begin with. We didn't really want to go on the tour because we were not going to pay $8,000 for a studio apartment. The place looked fine. It looked very elegant. It looked like a hotel as well. We didn't like the rooms. The rooms looked older, and they were carpeted. My mom is in a wheelchair, so it would be very difficult for her to get around. It had strange design, too.
Provider Response
Helen
3
|
June 25, 2021
Everything is in one building in Atria Grand Oaks. It's more like a skilled nursing facility to me, but the staff was very friendly and very knowledgeable. I didn't see anyone there. It seemed like none of the residents were out and about. They were all kind of in their rooms, and I didn't like that. With the other facilities, people were up and about and out in the sun. It was really a beautiful facility when you look at it though; it was clean and laid out well. I liked the location too because it's right on Thousand Oaks Boulevard and right across the street there are some shops and restaurants. There's a little grocery store right across the street. There's the Thousand Oaks garden around too. It's a nice place.
Kim
5
|
December 20, 2020
My mother will be moving into Atria Grand Oaks. I like the location, they seem helpful, and they offered two months of free room and board. It is clean and looks well kept up. It looks like they're taking good precautions for COVID, and it hads a nice feel to it. We felt comfortable there. Everyone there was engaging, friendly, and welcoming. I just felt like it was the right place.
Provider Response
Katie
5
|
October 28, 2020
I looked at Atria Grand Oaks. It's like going to a ten-star restaurant, and having the chef bring dinner to your table. I've been in and out, I've been up and down the hallways, I've been in the rooms, it's an amazing experience for anyone, the staff is always professional, and what I liked about it especially is no matter who, what, why, if they work there, they're asking you, "Can I help you?" or "How can I assist you?" And you know how good that this extends over to the patient care, because that's what you're leaving there, your elderly parents that have special needs (especially at night). It feels like a very safe place to leave them or to have them being taken care of. The staff was lovely, and the follow up was amazing as well.
Monti
5
|
October 5, 2020
Atria Grand Oaks is a good facility, I really like it, and my mom likes it so far. The staff members are good. The head nurse that takes care of the facility with respect to the medical aspect is very good, she's on top of things for me, and she's been very informative. Everyone else has been very nice. With the COVID and the restrictions that they have, they really put some good things in place and everybody knows the process, so every time you go there it's very consistent. They have a really nice outdoor walking area with benches where they can sit, it's like a garden, and it's really, really nice. Everything is very clean and organized. I would see the gardeners there every week taking care of the facility. I helped get her up to her room to help her unpack and what have you, and it's really nice. Plus, everyone is really nice there. She's in a one-bedroom unit with a full kitchen, it also has a stackable washer and dryer in her unit so she can do her own laundry. It's really nice, it's the perfect size apartment for her, and she has a patio. It's small, but in respect for what she needs it's the perfect size for her. She also has a walk-in closet and everything; it's really nice.
SP
2
|
April 28, 2020
My mom had been in a large community called Atria Grand Oaks, which is institutionalized hotel style living. I don't have much good to say about them. It was understaffed and very poorly run. My mom actually went without eating for more than a week before anybody noticed. Then they told her if she wanted to eat, she had to come downstairs regardless of her pain level. That's why we moved her out of there very quickly. She deteriorated hugely in the time she was there. She went from ambulatory and active to completely non-ambulatory and very inactive to the point where she was literally starving to death in her room without people noticing. They had gone through multiple managers. They went through three different directors and one interim director when she lived there. They were very good during the fire. They did evacuate everybody, but it took us 48 hours to find out where our parents were before anybody contacted us to let us know their condition. It was completely disorganized and very poorly run. The room was overpriced and dirty. They had nice amenities. They had a pool, putting green, classes, and activities. Those were good, but not if you need care. The dining area was very large and set up like a restaurant dining area. However, the food was horrendous. We had eaten there a couple of times and we felt unwell following the meals every single time. The activities were very good if you're active and ambulatory, but if you're not, there's no activity for you. It was very expensive at every level of care that you could need.
Provider Response
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Costs for Atria Grand Oaks in Thousand Oaks, California
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$10,695
Starting Price
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$4,595
Starting Price
Independent Living
Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.
$3,295
Starting Price
Services and Amenities of Atria Grand Oaks in Thousand Oaks, California
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio Apartments
Dining options
- In Room Kitchenette
- In Room Kitchens
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
About Atria Grand Oaks in Thousand Oaks, California
Nestled in the heart of Thousand Oaks, Atria Grand Oaks offers resort-style living in a Tuscanesque village setting for Southern California's active older adults. Our amenity-rich community offers all the comforts of home without the burdens of home maintenance. We provide independent and assisted living options, as well as our innovative Life Guidance® memory care program. Located across from the fine restaurants and shops of The Lakes at Thousand Oaks, and near the Civic Arts Plaza, places of worship and Los Robles Regional Medical Center, Atria Grand Oaks makes it easy for residents to stay connected to their local area or simply relax with friends on the lush grounds of our vibrant community. With more than 200 programs and events each month, you can continue to enjoy your favorite pastimes or pursue new ones.
Atria Senior Living is a leading operator of independent living, assisted living, supportive living and memory care communities in more than 200 locations in 28 states and seven Canadian provinces. We are the residence of choice for more than 20,000 seniors, and the workplace of choice for more than 12,000 employees. We create vibrant communities where older adults can thrive and participate, know that their contributions are valued, and enjoy access to opportunities and support that help them keep making a positive difference in our world.
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