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Atria Grand Oaks

2177 E Thousand Oaks Blvd, Thousand Oaks, CA 91362

(800) 558-0653

Verified Partner

4.33

(27 reviews)

Offers Memory Care, Assisted Living, and Independent Living

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Reviews of Atria Grand Oaks in Thousand Oaks, California

4.33

(27 reviews)

  • Facility

    4.7

  • Staff

    4.5

  • Food

    3.8

  • Activities

    3.0

  • Value

    4.0

Richard

4

February 4, 2022

I am/was a resident of this facility

We're living in a place right now called Atria Grand Oaks. It's a nice place except the food is terrible. The community is great. It's a three-story building, and it's very, very nice. We have a two-bedroom, two-bath unit. The staff members are very good here except they can't get a chef to save their lives. They're all very nice. However, we just spent about two months in a lockdown, and the meals delivered to us, and we wanted to run like hell. There are not many activities that we care for. Fortunately, I'm well enough that we can walk and go outside and go elsewhere. They have a pool and exercise classes. The room is very nice. We looked at another place down the road and their two-bedroom was terrible compared to this one. We have two bathrooms, and that's what we want. The value for the money is great.

Stacie

5

August 19, 2021

I am a friend or relative of a current/past resident

We have chosen Atria Grand Oaks because of its location. My father has already moved in. There haven't been any concerns. He is enjoying his time there. The staff members have been really helpful. He likes the food too. They have activities, but he hasn't really joined in on them yet. They do games. They have like a gym, and they have movie nights. They have all different options for them. We haven't had any concerns whatsoever so far. It's super clean. I always seem them cleaning. They're always making sure that it's clean and well-kept. Assisted living is expensive, but his needs are being met, and it's a good facility. It's also local to where my family lives, and it's across the street from the shopping center.

Jan

4

July 12, 2021

I visited this facility

We saw Atria Grand Oaks. It was the one where the prices were way beyond our budget. We thought it was extremely high and unreasonable. I thought they were average until the staff told me what the price would be (which was different than the price she had quoted me online). She didn't realize it was memory care, so she quoted me the price for the assisted living, which was much less. Once she gave me the sheet that showed me what memory care would be, my first remark was, 'This is way out of our budget. This is not what you quoted me.' It kind of colored the rest of the tour knowing that she had given me the wrong price to begin with. We didn't really want to go on the tour because we were not going to pay $8,000 for a studio apartment. The place looked fine. It looked very elegant. It looked like a hotel as well. We didn't like the rooms. The rooms looked older, and they were carpeted. My mom is in a wheelchair, so it would be very difficult for her to get around. It had strange design, too.

Provider Response

Hi Jan, Thank you for visiting with us. Your feedback is important to us, so thank you for sharing your experience.

Helen

3

June 25, 2021

I visited this facility

Everything is in one building in Atria Grand Oaks. It's more like a skilled nursing facility to me, but the staff was very friendly and very knowledgeable. I didn't see anyone there. It seemed like none of the residents were out and about. They were all kind of in their rooms, and I didn't like that. With the other facilities, people were up and about and out in the sun. It was really a beautiful facility when you look at it though; it was clean and laid out well. I liked the location too because it's right on Thousand Oaks Boulevard and right across the street there are some shops and restaurants. There's a little grocery store right across the street. There's the Thousand Oaks garden around too. It's a nice place.

Kim

5

December 20, 2020

I visited this facility

My mother will be moving into Atria Grand Oaks. I like the location, they seem helpful, and they offered two months of free room and board. It is clean and looks well kept up. It looks like they're taking good precautions for COVID, and it hads a nice feel to it. We felt comfortable there. Everyone there was engaging, friendly, and welcoming. I just felt like it was the right place.

Provider Response

Hi Kim, We're thrilled to have your mother call our community home. Your feedback is important to us, so thank you for sharing your experience. Thank you for choosing Atria!

Katie

5

October 28, 2020

I visited this facility

I looked at Atria Grand Oaks. It's like going to a ten-star restaurant, and having the chef bring dinner to your table. I've been in and out, I've been up and down the hallways, I've been in the rooms, it's an amazing experience for anyone, the staff is always professional, and what I liked about it especially is no matter who, what, why, if they work there, they're asking you, "Can I help you?" or "How can I assist you?" And you know how good that this extends over to the patient care, because that's what you're leaving there, your elderly parents that have special needs (especially at night). It feels like a very safe place to leave them or to have them being taken care of. The staff was lovely, and the follow up was amazing as well.

Monti

5

October 5, 2020

I am a friend or relative of a current/past resident

Atria Grand Oaks is a good facility, I really like it, and my mom likes it so far. The staff members are good. The head nurse that takes care of the facility with respect to the medical aspect is very good, she's on top of things for me, and she's been very informative. Everyone else has been very nice. With the COVID and the restrictions that they have, they really put some good things in place and everybody knows the process, so every time you go there it's very consistent. They have a really nice outdoor walking area with benches where they can sit, it's like a garden, and it's really, really nice. Everything is very clean and organized. I would see the gardeners there every week taking care of the facility. I helped get her up to her room to help her unpack and what have you, and it's really nice. Plus, everyone is really nice there. She's in a one-bedroom unit with a full kitchen, it also has a stackable washer and dryer in her unit so she can do her own laundry. It's really nice, it's the perfect size apartment for her, and she has a patio. It's small, but in respect for what she needs it's the perfect size for her. She also has a walk-in closet and everything; it's really nice.

SP

2

April 28, 2020

I am a friend or relative of a current/past resident

My mom had been in a large community called Atria Grand Oaks, which is institutionalized hotel style living. I don't have much good to say about them. It was understaffed and very poorly run. My mom actually went without eating for more than a week before anybody noticed. Then they told her if she wanted to eat, she had to come downstairs regardless of her pain level. That's why we moved her out of there very quickly. She deteriorated hugely in the time she was there. She went from ambulatory and active to completely non-ambulatory and very inactive to the point where she was literally starving to death in her room without people noticing. They had gone through multiple managers. They went through three different directors and one interim director when she lived there. They were very good during the fire. They did evacuate everybody, but it took us 48 hours to find out where our parents were before anybody contacted us to let us know their condition. It was completely disorganized and very poorly run. The room was overpriced and dirty. They had nice amenities. They had a pool, putting green, classes, and activities. Those were good, but not if you need care. The dining area was very large and set up like a restaurant dining area. However, the food was horrendous. We had eaten there a couple of times and we felt unwell following the meals every single time. The activities were very good if you're active and ambulatory, but if you're not, there's no activity for you. It was very expensive at every level of care that you could need.

Provider Response

Thank you for sharing your feedback. It's important to us. We take pride in delivering quality service, and I'd like to connect you with our Regional Vice President. If you'd like to personally speak further, please don't hesitate to contact us.

Roberta

5

February 6, 2019

I visited this facility

My husband will be moving into Atria Grand Oaks. I really like it; it's a cheerful, pretty place. They had a nice area for memory care, and they offer a dining program. The food is delicious. I am very impressed by them. The staff is wonderful. They have a little bit of everything, like newspapers, various kinds of exercises, mind games, bingo, and physical therapist who is going to work with my husband because he has Parkinson's. They have everything he needs there.

Mark566715

5

April 18, 2017

I visited this facility

We have decided on Atria Grand Oaks. It is wonderful. It's where my aunt wanted to be and where I would want to be, too. The rooms are the largest of all the places we have seen. The staff is very friendly and very nice. The food is fantastic, and you can order anything you want at any time or you can have the entrée or the sald bar. It is like a cruise ship. They have central heating and cooling, rather than wall units, so it's very quiet. Everything about it is first class and done right. She will be in independent living, and then if she needs assistance down the road, that is also available, which is really nice because you don’t have to worry about moving again. They have a pool and a dedicated movie theater, plus movies twice a day in their theater. They have a black car service that you can reserve if you want to go to the pharmacy, grocery store, or whatever you want to do.

Harlley

5

March 4, 2017

I visited this facility

Atria Grand Oaks was very presentable looking and quite inviting. They had excellent dining facilities, and the meals were good. My wife was not quite as enthused about the meals as I was. They had a wonderful salad bar every noon and evening and wonderful breakfast; they had 3 meals a day. The staff couldn’t have been more helpful, warm, and sincere. The people were so interesting and had fantastic life stories; I got to know a lot of them. We didn’t think we are ready for assisted living. They had something every day, like a new movie shown twice a day and all kinds of physical training things from yoga to balance work. It’s very well done as we took part of that. We enjoyed ourselves.

Wayne537507

4

January 3, 2017

I visited this facility

Atria Park of Grand Oaks was very nice, clean, well run, and professionally managed. The representative was very nice. They had entertainment, a card room, and an area for watching movies or TV. The company representatives were very nice, professional, and went out of their way to answer my questions. I wouldn't hesitate to move there.

Jill584743

5

November 14, 2016

I am a friend or relative of a current/past resident

Atria Park of Grand Oaks is very nice,and the furnishings are all very homey. It's beautiful, and it's like a hotel. I'd like to live there. My folks are in the assisted living. It's full service. They can feed and bathe, or they can just give them their pills or leave them alone. It all just depends on what the individuals need. Once or week or so, they have a little outing where they all get into a bus and go on a little sightseeing tour, and sometimes they go to fast food restaurants. If they need to go the grocery store or drug store, they have a van that will take people to go pick up things at the store. They have two separate dining areas for assisted living and independent living. I had a really good and delicious chicken salad sandwich. Once a week or so, they bring the whole assisted living people into the main dining room, and when I went out there, I had a special order burger. They have a beautiful salad bar, and you’re waited on at the table as if you were in a restaurant. It was very nice.

Pat760545

5

November 1, 2016

I visited this facility

My impression of Atria Park of Grand Oaks is very positive, but it's very expensive. The staff had very good introductions and took us around to look at some of the living quarters. We had lunch, and it was perfectly good. The rooms are nicely arranged and modern, but they're very small.

Sandra109530250

2

June 29, 2015

I am a friend or relative of a resident

I am not thrilled with Atria Grand Oaks. My mother is comfortable there, but they have a lot of administrative problems. It is an attractive place. It is very nice, and the people are lovely. Most of the staff are very nice. They had a twelve and a half percent rent increase within a 9-month period of time, which was outrageous.

Provider Response

Hi, Sandra. Thank you for taking the time to share your feedback with us. We truly value input from our residents and family members, and will be sure to share your concerns with the community’s regional leadership team. Please know that you can reach out to us at any time with questions or concerns about your community’s administrative team or rate adjustment at customerservice@atriaseniorliving.com.

Caring108167850

4

June 22, 2015

I am a friend or relative of a resident

I did a quick tour at Atria Oaks, and they didn’t have an opening. The staff was very nice, but the apartments were small with 1-bedroom or single rooms.

Carol107087350

4

May 22, 2015

I visited this facility

Atria Grand Oaks was pretty. They had the levels of care that we wanted. However, the rooms were not of the size that my brother-in-law wanted. They were small. One of the things that was kind of a disadvantage was the fact that social activities were located on different floors. It was kind of a disadvantage for people who have problems going up and down the elevator like him. Whitney, the salesperson, was outstanding. She did a wonderful job. We were there for lunch, and the food was outstanding.

Provider Response

Hi, Carol. Thank you for visiting Atria Grand Oaks. We appreciate you taking the time to share with us. If you have any other comments or suggestions about your experience, we welcome you to reach out to us at customerservice@atriaseniorliving.com.

Catherine23

5

March 17, 2015

I visited this facility

Atria Grand Oaks seems like a very nice facility. The staff was friendly, and the residents that we encountered seemed happy and comfortable there. Its setting had a lot of attractive features. The rooms seemed big enough. They had bigger ones, but we didn't look at it because we were looking within our budget, so they showed us rooms that were affordable for us.

Anne43

5

September 30, 2014

I visited this facility

One time we did tour the Atria before mother got real bad. It’s very nice. I know they have different levels there and it’s just cost prohibitive. It’s up to $7000 to $8000 a month. They have their own individual apartments. They come in either 1-bedroom, 2-bedroom, 1-bath, and 2-baths. A lot of them have a little kitchenette and a refrigerator where you can do your own cooking and a living room. It was very nice. I liked it a lot, but that’s for someone who can function on their own and my mom cannot do that at this point.

caring9544

5

September 11, 2014

I am a current client of this provider

I felt that Atria Grand Oaks had a little bit more activities. They have exercise, and a physical therapist is right there gearing towards strength and weakness. The location was also what I wanted. It’s near a park and it has two hospitals nearby. The neighborhood is nice and it’s very inviting. The dining room looks like a large dining room in your house, but it’s so comfortable with decor and curtains. The staff has been very helpful and easy to work with.

Susan92205750

4

August 27, 2014

I visited this facility

Atria Grand Oaks was nice, but there's a lot of traffic around the area and not enough places to walk the dog. The units are very small, and it was very expensive. What I liked most about them was their activities. They had a lot more than other places, and they were very well organized. Their activity director was outstanding and a huge plus. She was very energetic and very well organized. There's a minimal amount of walking because it's a smaller facility and it's more compact. So there's less walking, which is either a plus or a minus depending on who you're talking to. The food wasn't the best, but it was OK. They had a nice big salad bar. They have a small pool, a library, and a nice little garden area outside.

Barbara82723950

5

April 30, 2014

I am a friend or relative of a resident

After visiting several facilities, my aunt selected Atria Grand Oaks. She is now living there, and the place is very beautiful. They have balconies off the rooms. It's very clean, and they have very good food. The Atria was the only facility that we saw that had a stackable washer/dryer in the unit. They have a small gym, a salon, and a swimming pool.

Lisa82642350

5

April 26, 2014

I visited this facility

We had lunch and talked to them and had a little tour at Atria. I thought it was beautiful; it's pretty fancy. The rooms are lovely but small to me. That's one of the reasons we liked the other place, and they're more expensive. They have full kitchens but a beautiful restaurant to eat in. They invited us to have lunch so we could see what the food is like. It's very nice. They have really good food and a variety of choices. It's very clean. They'll drive you around if you have a doctor's appointment. They do exercise. It's pretty and it's new, so somebody going into assisted living who lives in a pretty place is going to be interested in it.

Sheryl5

5

December 13, 2013

I visited this facility

We went to Grand Oaks. That was our second runner-up in Thousand Oaks. My dad and my stepmother really liked it but they were so expensive, $9,000 a month for a 2-bedroom. We really wanted to go there but the cost was astronomical. The people who worked there was wonderful and the facilities were beautiful. We were very impressed.

Happy in GO

4

March 20, 2013

I am/was a resident of this facility

I have been a resident for a few years. I enjoy living here. I enjoy my apartment, my balcony, the pool, the common areas, the activities, the facility's gardens, and the views. The staff persons are always polite and eager to please. The location is outstanding - "The Lakes" across the street with shops and restaurants, the "Gardens of the World" up the boulevard, the "Civic Arts Center" nearby. However, on the negative side, the food service has been declining during the last few months. The quality, quantity, and variety is not as great as it was. At times, the meat is tough, the selection has lessened, and the food is not always served hot. Food is a prime concern since we indulge three times daily. I am under the impression the food budget has been cut. This situation can be resolved, and hopefully will be given some attention. In conclusion, I am happy that I made the decision to live here. I have seen other facilities. Grand Oaks is the best.

On the Go

2

March 8, 2013

I visited this facility

The setting is lovely near The Lakes. Easy for walking to pretty areas. The apartment is comfortable also. Unfortunately, services have been cut back. Even the food variety and amount is smaller. Recently, my relative was told he could only have 1 slice of pizza because they are cutting back. Many of the foods that were served are no longer served. It makes one think there are financial issues that may be happening. My relative loves the location, but if the downward trend continues, we may be forced to look for another place which is a shame.

Provider Response

Hello, Thank you for sharing your feedback. We appreciate that you enjoy being part of the Atria family. We are also available if you have future concerns.

shaylas_mom

5

April 19, 2012

I am a friend or relative of a resident

I've been pretty impressed with the facilities here. My husband's grandmother moved there after being widowed. She was extremely skeptical at first, but started to really like it. They have a lot of activities there that she enjoys-she particularly likes having access to the pool. She's also never been much of a cook-her husband used to cook for her. Although she has a full kitchen in her apartment, having the dining facilities is something of a relief to her and to us-we don't have to worry so much about her eating enough, which has been a problem for her in the past. Her apartment is very nice. The facilities are very clean and well-maintained. My husband's grandmother did stay for a while in the part with nursing care for a while after a heart attack. My mother-in-law's comments suggested that everyone was very professional. We visited her while she was there, and I liked that that side has more of a hotel, rather than a hospital, feel to it.

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Costs for Atria Grand Oaks in Thousand Oaks, California

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$10,695

Starting Price

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,595

Starting Price

Independent Living

Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.

$3,295

Starting Price

Services and Amenities of Atria Grand Oaks in Thousand Oaks, California

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • In Room Kitchens
  • Dining Room Shared Meals

Features

  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation

About Atria Grand Oaks in Thousand Oaks, California

Nestled in the heart of Thousand Oaks, Atria Grand Oaks offers resort-style living in a Tuscanesque village setting for Southern California's active older adults. Our amenity-rich community offers all the comforts of home without the burdens of home maintenance. We provide independent and assisted living options, as well as our innovative Life Guidance® memory care program. Located across from the fine restaurants and shops of The Lakes at Thousand Oaks, and near the Civic Arts Plaza, places of worship and Los Robles Regional Medical Center, Atria Grand Oaks makes it easy for residents to stay connected to their local area or simply relax with friends on the lush grounds of our vibrant community. With more than 200 programs and events each month, you can continue to enjoy your favorite pastimes or pursue new ones.

Atria Senior Living is a leading operator of independent living, assisted living, supportive living and memory care communities in more than 200 locations in 28 states and seven Canadian provinces. We are the residence of choice for more than 20,000 seniors, and the workplace of choice for more than 12,000 employees. We create vibrant communities where older adults can thrive and participate, know that their contributions are valued, and enjoy access to opportunities and support that help them keep making a positive difference in our world.

Map of Atria Grand Oaks

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