Montvale Estates
2601 Montvale Dr, Springfield, IL, 62704
Reviews of Montvale Estates
Robert177050 April 12, 2017
I visited this facility
Montvale Estates was really nice, and the residents seemed really nice, but I felt like somebody was selling me a car. I felt pressured because they wanted me to sign the contract before I left on my very first visit. I need a place that’s more caring than about selling. They had a wing for community gatherings with puzzles, magazines, a big TV, lots of comfortable chairs and couches, and two pianos. Another wing was where they had outside entertainments come in and was more upbeat with a popcorn machine, a pool table, and game tables. They had a barber shop, a beauty salon, an exercise room, sauna, and whirlpool.
Provider Response
Hello Robert177050, my name is Katie, I work for Holiday, and I'd like to sincerely thank you for reaching out and sharing this feedback with us. We're very happy to hear you found our community and the residents living with us here to be really nice with an upbeat atmosphere. We love what we do, and love this is how we get to spend our days. We'd like to apologize, however, for the pressure you felt, but would also like to thank you for bringing it to our attention. It's certainly not the feeling we wish to impart, and we would like to sincerely apologize to you for that experience. Please, don't hesitate to reach out if you have any additional feedback to share - we can be reached directly by phone (800-370-8331) or email resident.relations@holidaytouch.com, and hope to hear from you soon! Thank you.
Chandler731306 April 05, 2017
I am a friend or relative of a current/past resident
My mother is in Montvale Estates right now. Our overall experience is very good. We visited three different sizes of apartments and was impressed with all of them. They are very good and in different price ranges. They invited us for lunch there. I can go and have lunch with my mother without any problem. The staff members I met are very good and seem to be happy with their work and to be able to help the residents. I think the security is very good. They lock the outside door after a certain hour and only residents have the key to get in. They also have locks on the inside door. I am very impressed with the dining area. The residents all seem very happy. Another thing that impressed me is that different people came over to meet my mother and welcome her to the family there. They are all very accommodating and very friendly. She knows quite a few people already. They have exercise classes, games, bingo, and cards. They have a pool table, televisions, and live entertainment every week.
Dodie760437 March 29, 2017
I visited this facility
Montvale Estates was comfortable, and it looked like they had a really nice menu for all the meals. It seemed like it had a lot of activities too. The staff was very nice. The head guy showed me around and told me about it and everything. They were very welcoming. It was very clean.
Virginia514083 November 26, 2016
I visited this facility
The service wasn’t too good when we visited at Montvale Estates, but that could be a good day or bad day not a problem. The people were a bit old, but they had been there for a while, so they liked it, and that was a good thing. The public areas needed redoing, but the dining room was quite nice. They had young man who helps them serve as part of their service juncture, and the food seems fine. They were doing an activity adjacent to the lobby.
S.S.211873 November 02, 2016
I visited this facility
Montvale Estates is pretty active, and they seem pretty accommodating to the residents, but it seemed pretty busy. Atmosphere seems pretty cheerful. It's clean and attractive, and their dining room was very pretty and attractive. It would be a pleasure to dine there. They had nice facilities like you could do your own laundry if you wanted, and a place to sit and wait, like a library. There's also a lot of people coming and going. The grounds seemed well-manicured, and the location is convenient.
Janet H. October 04, 2016
I am/was a resident of this facility
We did stay at Montvale Estates -- great food, lots of activities, and nice buildings. At Christmas, they had beautiful decorations. The managers were so nice, and everybody was friendly. We really liked there. We were there for five months. They had a lot of parties, ice-cream sundaes on Sundays, exercise class, card games, and a lot of entertainment. We had a very nice apartment. It was two bedrooms, a living room, and a kitchen, but we used the one smaller bedroom just for our desk and things like that.
Santana536584 June 16, 2016
I visited this facility
Montvale Estates had a nice environment, and the whole community was really nice. The rooms were a nice size, and I could picture my mom living there and being comfortable. They had outings, bingo, movie nights, and a calendar of activities. They had a dining area, and a little room for movies and activities. The food was really nice. We had a really good meal that seemed healthy. The staff was caring and came off as really nice, and you could tell they really cared about the facility. The managers lived on-site, and I liked that.
Claudette360736 June 10, 2016
I visited this facility
Montvale Estates had everything that we needed. When we walked in, the staff greeted us and were so nice. The tour was wonderful, and we decided that day that this was it.
BethELEHV May 11, 2016
I visited this facility
I liked Montvale Estates because everyone was very friendly and helpful. They had movie nights, played cards, had church services, and served three meals a day, plus snacks, too. The place was very nice and very clean. The staff seemed very competent.
Caring108205650 June 25, 2015
I am a friend or relative of a resident
Montvale Estates is a wonderful place. They are all very caring and nice people. My father-in-law likes it there. They are very caring. They have a lot of activities, and while I was there, they had bingo and movie nights. They take the people where they want to go a few days a week. The food is good. It is independent living, but they have assisted living options.
d kassahn October 31, 2014
I visited this facility
It has everything we were looking for and none of the things we were staying away from. Clean bright, good food, private apartment, Nice people and close to lots of restaurants and the mall. It is easy to get to which helps when his friends come over for lunch.
Ellen32 October 08, 2014
I visited this facility
I know a lady that lives in Montvale Estates. They have independent living apartments and an assisted living building, and it is about three stories high. Their dining room was the best of any of them, maybe because they have more people, but the dining room was absolutely huge. They serve three meals a day, seven days a week. What really impressed me was the quality of the staff. They know every one of the residents, they put up with all kinds of silly behavior, and they are all very friendly and nice, concerned, and caring. Maybe I observed that because I was there visiting someone. I wasn't there for a tour because I am sure that if I had been on my own, I wouldn't have gotten to observe those kinds of interactions. But I was just impressed with the quality of the staff; they were all excellent. Down to the girls that work in the dining room to people that are cleaning up, and they were all very kind and caring. They took time out to go assist the residents in any way they could. Plus, the place is beautiful. It is updated, very modern, and has lots of places to congregate and have entertainment, games, and stuff like that.
Judith27 April 30, 2014
I visited this facility
Everything was really good at Montvale, and I liked their dining room because they had a grand piano up on a flat form and someone played it during meals. They also had a fireplace there that stood out. They had quite a few activities to keep everybody busy. The staff was very helpful. Its location was really good because it was by a grocery store and a mall.
Caring72422450 October 17, 2013
I am a friend or relative of a resident
Montvale Estates won the 2013 number one place in Springfield, Illinois. I've worked in this field for 16 years and it's one of the best I've seen. It's an independent living center but people come in if they have memory issues. It's extremely clean and extremely well run. They're actual apartments, not like a hospital bed. You can get outside help to come and give medications to the patient. I've talked to quite a bit of the residents and their only complaint is the food is like from a California menu but they have plenty of choices.
Anonymous71253650 September 25, 2013
I visited this facility
I had an interesting visit at Montvale Estates. I saw some of their apartments and I thought they were good. They did offer plenty of activities for their residents. Food was good. Overall, I would give them a high rating.
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From Montvale Estates
Montvale Estates is located in Springfield, IL, providing a vibrant backdrop for your new life as a valued member of our caring community.
From pleasant housekeepers, to attentive servers at mealtime and helpful maintenance technicians who are there when you need them, this community is the new extension of your family. We take pleasure in getting to know each of our residents and look out for their comfort and happiness. Our chefs prepare three delicious meals each day, served in our beautiful dining room. We provide housekeeping, linen services, fun and stimulating activities, off-site excursions, transportation to your personal appointments and a variety of classes and programs. Our warm, comfortable community and our friendly staff and residents will welcome you. We look forward to making your life easier any way we can.
So come to Montvale Estates for a visit...and stay!
*We understand that each individual is unique and that needs may change over time. Holiday Retirement does not provide any health care services. However, residents are welcome to receive services from any outside home health care provider of their choice to help them continue enjoying life at our community.
Features of Montvale Estates
Costs
- Minimum Rate: $1724/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio Apartments
- Housing Extra: Cottages
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Room Service For Meals
- Dining Extra: Private Dining Room
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Hiking Trails
- Tv Room
- Resident Parking
Cleaning services
- Laundry For Linens
- Private Cleaning Services
- Housekeeping
Technology and entertainment
- Cable In Rooms
Activities
- Offsite Activities
- Lectures Discussions
- Wii Sports
- Fitness Room
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
General
- Minimum Age: 55
Location of Montvale Estates
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