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Reviews of The Fountains at Franklin | Independent Living
SO-SO in Franklin November 04, 2013
I am a friend or relative of a resident
My mother has lived at this facility for four months. The initial visit was friendly and thorough. I then asked to see some rooms a second time and they complied. We decided to stay and pay and we never saw the salesperson again and she would not take my calls. I got voice mail and delayed contact with the manager and intake specialist. All questions were eventually answered. They do a so-so cleaning of the room every two weeks including fixing the bed, vacuuming, cleaning the bathroom (whatever looks dirty), wet mopping the kitchen and wiping down the cabinets. My Mother does not like the food but it is edible. It is not restaurant quality as stated. Ocassionally they make mistakes on the billing for food because there is a charge if you pick it up or have it delivered to your room. That seems excessive since you're already paying for the food in the rent. The dining room is a very long way from some rooms. The room is structurally sound so it's relatively quiet. The residents are friendly. My Mother has not taken advantage of the weekly trips to various venues like the casino and trips provided to stores for weekly grocery shopping. The rooms have medium size fridges and stoves. They have fire doors but so far no fire drills. Iwas told ATT u-verse is available in some rooms and Comcast is available. The heat was turned on after it got pretty chilly. I do not know the day. Air conditioning is also provided.
From The Fountains at Franklin
A rental community with no large entrance fee, The Fountains at Franklin in Southfield MI offers Independent Living, Assisted Living and Alzhemier's/Memory Care on a beautifully landscaped campus. Choose from a variety of spacious one bedroom and two bedroom apartments. Meals are enjoyed restaurant style, with optional wine service. We know that challenging our brains and getting in better physical shape has enormous benefits at every age, and The Fountains at Franklin offers an ongoing course schedule of mind-expanding and body-toning classes through Watermark University. A Watermark retirement community.
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