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American House Troy
2300 Grand Haven Drive, Troy, MI 48083
(800) 558-0653
Verified Partner
Photos of American House Troy
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Reviews of American House Troy in Troy, Michigan
0 Reviews
Facility
4.3
Staff
4.6
Food
4.4
Activities
4.8
Value
4.6
Robin
5
|
February 25, 2024
I like the staff at American House Troy. They're nice to my mother and us as a family. They are very courteous and concerned. The rooms are nice and big enough for a walker or a wheelchair. Cleanliness is really good. The food delivery is good. The meals appear to be very good, too, nutritionally based. The residents get a choice. Every day they can choose between one item or another item and my mother seemed to like the food there. They have a beauty salon and a dining room. They offer transportation if you want to go to a doctor's appointment or shopping trips if you want to go to a Myers. They have entertainment that they bring in. They have games and a little community area where a lot of residents can work jigsaw puzzles. They have a medical team on staff as well. Rent is kind of high, but overall considering the rent in other places and for what you get, it's way more.
Provider Response
N.E.B.
5
|
December 27, 2022
American House Troy is located fairly close to my family, which is very good. They have available parking close to the apartments. The laundry is close to the apartments. It is very promising. The staff are extremely patient. They are extremely pleasant and very knowledgeable about the surrounding area. I also noted that the residents were happy, chatty, and smiling; therefore, something must be going right. At the moment, they are having some shortages of employees in dietary. They are not using the dining hall at supper. They are delivering meals to each person's apartment, but that will be corrected as soon as they can hire enough employees. The place was clean. There were no body odors on the floor. When I toured through, there were people gathered in different places, in different rooms, and doing different things. The activities director was very busy. He had lots of things to do, so that's impressive. The menu looked good. I did not eat a meal there, but it did look good and diversified. I was introduced to the head of housekeeping. The two-bedroom apartment comes with a dishwasher, even though you have meals available should you choose. Every apartment has a balcony or a patio. The only thing that is lacking compared to other people is they do not have a basement, so there is no basement storage. That doesn't affect me because I travel light, but it may be of some concern to some people who have lots of treasures at home.
Provider Response
Richard
4
|
November 13, 2022
My wife has moved to American House Troy. The staff so far is good, and they have amenities like a gym and salon. They're having some staff issues, so it's hard getting food delivered. They have lots of activities, they have a sing-along, bingo, a lot of scrabble, and exercise. It's near hospitals and restaurants.
Provider Response
Tom
4
|
June 23, 2021
So far, we're pleased with American House Troy. It's only been a month. It's maybe too early to tell, but overall I would say we're happy. I don't know how many units they have, maybe over 100. It's 3 floors. I don't think they have any studios. They're 1-bedroom and 2-bedroom apartments, two wings, and the center is a lobby and cafeteria. They have an on-site rehab facility. They use a company called the Medical Team for their elderly care services. They have a nurse there about 40 hours a week too. They have a laundry service and housekeeping service once a week. They make the beds and empty the garbage daily. They have a small movie room, a small community card game room, and a beauty salon. They also have coin laundry if they want to do their own laundry. My dad's really happy with the food. I think because of Covid, it's hard because they're serving everything; they're not eating in the cafeteria. It makes it really hard since they deliver food every day in Styrofoam.
Provider Response
Barbara
2
|
June 22, 2021
I toured American House Troy, and I didn't like it. I didn't care for the way they charge different things, but the tour was good. The girl that assisted us was very good and encouraging, but I didn't like the place. Unfortunately, because of Covid they have very little going on, and I understand that. I know they play cards and have bingo. It has most of the amenities that almost every one of these places have with very little difference. I saw the 2-bedroom unit, and I thought the kitchen was very dark and the rooms were very small. I didn't come in contact with any staff member except the girl who was showing us around and doing the tour.
Provider Response
Therese
5
|
May 26, 2021
My mother is on the assisted living part of American House Troy. It's clean, people are very friendly, and she has her own apartment, which has a little kitchenette. Somebody comes in and cleans for her. It's perfect for her and she loves it. She's been there for several years; it's nice. The staff does a great job; they really do a good job with her. From what I can see that she's eating, she seems to like everything, and if she doesn't like it they would substitute it, so she never complains. It's beautiful, very, very nice, and well-taken care of. In the beginning they had a lot of activities, but it waned off a bit. There is plenty to do. They have bingo, cards, and movies, there's a rec room over there, a place to do puzzles, arts and crafts, and you're free to go outside and walk around the grounds or sit on the benches over there. A lot of people do that, just sit around outside over there.
Provider Response
Reinke67
5
|
December 15, 2020
OMG since I moved here my days are so m uch better infact there excellent. The whole company is so accommodating and so caring. The activities department is so much fun and have alot of activities and entertainment! Its a wonderful experience and I know you would be so happy living here because I am so so so happy 😊
He1130
3
|
December 11, 2018
American House Troy Senior Living had very friendly staff and administrators. It's a very good value for the right guest. If you have certain needs, they would be an excellent value. They offer government subsidies for the right candidate. It's clean, but a little bit older, and it needs a little updating. They provide three meals a day.
Dlorah
4
|
June 18, 2018
I moved into American House, it's like an apartment complex, and it's very nice. The staff is very nice and very helpful. They prepare meals for us, the food is really good, and the dining area is very nice. They have a library, a weight room, and they have a lot of games throughout the day and evening.
Peggy
5
|
July 17, 2017
American House is really nice, but the hallways are too close. There's a cramped feeling in it, and there's no way for people to be outside. However, it has a cozy, and pleasant atmosphere. There were different sizes of apartments, and the staff worked well with the residents. You can have a washer and dryer in your own unit, they serve 3 meals, and the menus looked good.
George525880
5
|
November 21, 2016
I visited American House, and it was very nice. The rooms were comfortable and clean. The dining area was spacious and well organized. They had good cooked food. The grounds were very nice, private, and well-kept. You would be able to walk the grounds and enjoy nature.
Helen156746
4
|
November 6, 2016
It was beautifully ornate as you walked into the lobby of American House. When I looked at the apartments that they offered, I thought the bedroom and living room were small. The amenities were very nice, but it was expensive, and I couldn’t afford it. They had an exercise room, they had a van that took you within a 10-mile radius of place, and they had a dining room and a library.
Bill357828
4
|
November 5, 2016
American House Troy was quite far, but it sounded like a pretty decent operation out there, and something that I would have recommended. The staff seemed to have good interaction with the residents, and to me, that’s something seemingly important. Their price was a little high, but reasonable.
Gerald527111
5
|
June 28, 2016
I lived in the American House and loved it. I had a one-bedroom apartment and would go down and play games with the people and do all kinds of activities with them. However, I had an accident with fire, so they kicked me out and told me that I cannot go back there.
JackKTBMB
3
|
May 12, 2016
I visited American House, but it was so expensive that I couldn't afford it. It's fantastic and had everything anybody could ever want, including meals, but it starts at $1,800. They don't have bad food, but it's old people food. I'm 70, but I'm not eating mush, that's for sure.
DeniseGASYO
5
|
May 11, 2016
I found the staff at American House Troy Senior Living to be extremely helpful. I liked the size of the rooms and thought they were adequate. I liked what they had to offer and thought the rate was very competitive. The dining room was fine. All of their rooms were very pleasant. They were very nice and gave us a gift of a pecan pie, which was absolutely delicious. They had amenities. When we were visiting, there was a group coming back from a day out shopping or something. It was nice to see that they took the time to take the seniors to outside activities. That was something I would want for my mother. I thought it was a safe place to put a loved one and very accessible, so you would be able to visit them and bring them to your house. It was a very safe and caring place for your loved ones.
Anonymous121464550
3
|
March 9, 2016
American House Troy Senior Living is a very large facility, so Mom would have to do some walking from one place to another. I feel they would not be able to check on Mom as much as we want them to. The price goes up as you add on more services for the resident.
Happy son1
4
|
December 21, 2015
My mother is at the American House in Troy. It's closer to her relatives than where she was previously. They have free seating in the dining room, which is very important, because she doesn't want to be assigned to a table. The apartment has all of the physical attributes that she wants as far as walk-in closets, a large pantry, linen closets, and two bedrooms. The only deficiency is there's only one bathroom. She wanted at least a bath and a half to two baths. They serve very good food. They have a number of outings, programs, and activities. However, they should improve on the amount of services provided. My mother likes to go to church. They do have services, but she would like to go to a nearby Catholic church, and they don't provide any transportation for that.
Anonymous100509850
3
|
January 4, 2015
The population of the American House in Troy did not quite meet my mom’s needs, and the hallways were narrow so she did not really feel like she would fit in. My parents seem to be a little bit more medically fragile at the time. We did a visit, and she was very friendly. The staff was nice, attentive, and friendly as well, but she decided she did not like this place as much as the other two we visited. She and I were not impressed with it. It had tight doorways, and the kitchen was obstructed. The layout was not compatible for a wheelchair to get in and out of very well.
Provider Response
Thank you for your feedback. At American House Troy, we offer several levels of care to include long-term independent living, assisted living and short-term supportive respite care. All individual apartments as well as the building hallways comply with the Americans With Disabilities Act (ADA) ensuring that our residents have appropriate accommodations. I’m happy to hear that you enjoyed meeting our staff – they truly take great care of residents and help the residents feel more at home. If I can be of any assistance, please do contact me.
Sincerely, Debbie Smith, Executive Director 248-589-3555
Janice39
4
|
May 30, 2014
When we visited American House, the staff was fine. The food was good. The dining room and the rooms were nice. The facility seemed clean enough. However, it was not what we needed, and it was too expensive.
Provider Response
Thank you for leaving your feedback, Janice! Please keep in mind that our services are provided on an a la carte basis, so residents are only paying for services they really need. If your needs change, feel free to call me personally and I'd be happy to help you see if we can step in.
Sincerely, Debbie Smith, Executive Director 248-589-3555
Linda74939950
4
|
December 13, 2013
We chose American House (Troy Senior Living) because it seems quite nice. The people were nice. The things that they were offering seemed to fit for our aunt. The staff were very nice, helpful, and informative. They take the seniors out on shopping trips and field fields. They also have bingo and cards and they play Wii. The residents are very active and we thought that would be good. The food seems excellent and she enjoys it. They told us that they have a particular chef who prepares it. It worked out so far very well.
Provider Response
Thanks for leaving such a thoughtful review, Linda! We are glad things are working out well for your aunt. We do have quite a few amenities, activities and services and our staff works hard to make American House Troy a true community. We also take pride in our food, so thanks for noticing! If you have any further questions, please call me directly or stop by anytime.
Sincerely, Debbie Smith Executive Director (248) 589-3555
Caring71253350
3
|
October 15, 2013
Mom stayed for five days at American House. It was an absolutely beautiful facility and they had good food.
Provider Response
Thanks for leaving your kind feedback! We're glad you enjoyed your respite stay and I hope you're feeling better. I will tell our chefs and kitchen staff that you liked the food - they'll appreciate hearing that.
Sincerely, Debbie Smith, Executive Director 248-589-3555
K2
4
|
October 15, 2013
The residents of American House Troy were very active, much more so that what we found in other facilities. It's a very nice facility. My dad has his own apartment. They have a lot of activities to keep everybody busy,they provide transportation a couple times a week to local shopping centers. The medical staff just seems very nice, very friendly, and they have some kind of an ala-carte system. It's really an independent living place, but we are able to purchase the services that we need for my dad to be taken care of. We are very happy with it and it's close by to all of us, which was a big requirement. It needed to be able to take animals and this place just meets all of our needs. There had been some things that we've not been happy with, but they are kind of minor.
Provider Response
You're certainly correct, K2, we try our hardest to schedule all sorts of activities to interest all our residents and provide many opportunities for socialization! And we find that our residents and their loved ones appreciate that we offer an a la carte system so residents aren’t paying for things they don't need. If you would like to stop by my office, I'd be happy to address your minor concerns with you. My door is always open.
Sincerely, Debbie Smith, Executive Director 248-589-3555
John65736950
4
|
July 24, 2013
The staff in American House is very pleasant and courteous. They were very helpful in as far as showing me exactly what I thought I would like to have in a place. They showed me different types of two-bedroom apartments. I think they had a lot of activities.
Provider Response
You’re right, John - we do have plenty of activities for all our residents to enjoy! You can keep up with what our residents are up to on our blog, http://blog.americanhouse.com/. If you have any suggestions, I’d be glad to hear them.
Sincerely, Debbie Smith Executive Director (248) 589-3555
Jean13
4
|
March 28, 2013
My mom is at American House and it's very good. It is close to home and it has all the amenities that we were looking for. It has a nice atmosphere. The staff tries to include everybody. Things are going very well. I would recommend them.
Provider Response
Thanks for your feedback Jean13! I'm thrilled to hear that your mom is enjoying it here, and glad that you would recommend us to others. If you or your mom ever need anything, please don't hesitate to stop by my office or give me a call.
Sincerely, Debbie Smith Executive Director 248-589-3555
James21
5
|
March 22, 2013
When I visited American HouseTroy Senior Living, there was an on-going renovation. I was not able to get a good look at the place. The rooms and staff were good. I was able to look at their menu and it was just right.
Provider Response
James21, thanks for leaving your nice thoughts about our community! Thanks for your patience during our renovations - you caught us making improvements to give our residents the best of the best. Please stop by again soon and see what we've done!
Thank you, Debbie Smith Executive Director 248-589-3555
Dolores1
5
|
October 4, 2011
This is a lovely location to place a loved one. It allows them the freedom to be active on campus whether your family member prefers either a more secluded life style or one where you are a social butterfly. The rooms are spacious with special precaution given to those that might need added help while staying at American House. Safety and quality of life are two very important themes. There is a gym facility and even a boutique for special occasions. The staff is always courteous to residents and family alike while maintaining the grounds. The staff also gives the residents space so they can have freedom on campus to enjoy what they have to offer. As a family member we are allowed visitation at any time so long as it is not late so to not disturb the other residents. Not only does the staff encourage frequent visitations but those on campus are given scheduled transportation to functions and sites near by. This gives the residents a wider picture than most homes I have had the experience to see.
Provider Response
Thanks for your feedback Jean13! I'm thrilled to hear that your mom is enjoying it here, and glad that you would recommend us to others. If you or your mom ever need anything, please don't hesitate to stop by my office or give me a call.
Sincerely, Debbie Smith Executive Director 248-589-3555
What you can do with Caring
Costs for American House Troy in Troy, Michigan
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$3,475
Starting Price
Independent Living
Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.
$3,400
Starting Price
Services and Amenities of American House Troy in Troy, Michigan
Costs
- Rent Plus Care Fees
Dining options
- In Room Kitchens
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
About American House Troy in Troy, Michigan
A gorgeous property combining a lovely wooded setting with superb access to nearby malls and I-75, American House Troy is ideally situated near family, friends, shopping, and familiar medical professionals in Troy, Clawson, Madison Heights, and Sterling Heights, as well as hospitals including Troy Beaumont, Royal Oak Beaumont, and St. John Oakland. Troy Senior Living provides Independent Living with assistance available.*
Our apartment homes include spacious and elegant 1 and 2 bedroom floor plans, each with a great room, complete kitchen, private bath and pation/balcony overlooking beautifully landscaped grounds. Relax in our common areas - including a beautifully appointed foyer and fireplace lounge. Take advantage of our convenient onsite beauty salon/barber shop, fitness center, and library.
We also have a community dining room that provides restaurant-style dining for breakfast, lunch and dinner. Our Activity Director plans a wide range of cultural, social and recreational activities and trips. Resident Services also include scheduled transportation. Laundry and housekeeping services are also available.
*Medical support services provided by a third party not affiliated with American House.
Reimbursement
Private Pay, VA,
Property Amenities
- Dining Room
- Fitness Center
- Onsite Beauty Salon & Barber Shop
- Beautifully Appointment Foyer and Lounge Areas
- Library
- Cozy Fireplace Lounge
- Tranquil Relaxing Outdoor Leisure Areas
- Emergency Pull-Cords in Each Unit
- Activities/Recreation
- Internet Access
- Private Dining Room
- Gardens/Outside Patio
- Facility Parking
- Private Laundry
- Guest Meals
- Separate Therapy Room
- Pet Permitted
Resident Services
- Restaurant Style Dining Available for Breakfast, Lunch and Dinner
- Housekeeping Services Available
- Activity Director with a wide range of Cultural, Social, and Recreational Activities and Trips
- 24-hour staffing
- Scheduled Transportation
- Laundry Services Available
Apartment Features
- Furnished
- Emergency Call System
- Private Bathrooms
Additional Assistance Available
- Visiting Physicians
- Physical Therapy and PT Clinics
- Personal Care Assistance Including Bathing and Medication Reminders
- On-Site Home Care Agency
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