Brookdale Imperial Plaza | Independent Living

1717 Bellevue Ave., Richmond, VA, 23227

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Reviews of Brookdale Imperial Plaza | Independent Living

based on 17 Reviews

Deborah32 July 30, 2014

I am a friend or relative of a resident

My mother is now at Imperial Plaza. She has been there for a month now. Everything is good in this place. It is a much older facility. It is not as pretty as the other facility we considered, but it has really been lovely. Their food is excellent, which is important to my mom. She likes it there. They have their own bank and their own beauty salon. They just have more things because they have so many more people. It is more of an a la carte thing where you pay extra if you want them cleaning your house or pay extra for a meal. It is not all-inclusive like the other facility, but we believe that it made more sense for my mother at this stage in her life. They have all kinds of activities, like lunches and bingo. She is not doing exercise activities, but she is planning of doing that in the future. Based on what my mother needs, I found their services good. They are meeting all my mom's needs. If you need any long-term situation, I think Imperial Plaza is a really good choice.

Terri18 April 25, 2014

I am a friend or relative of a resident

Imperial Plaza has everything right there; my mom doesn't have to go anywhere if she doesn't want to. There's a store, restaurant, hair salon, and pharmacy. It's all enclosed; you don't need to go outside from building to building. It is close to me as well, and very nice. They have one or two bedrooms. Their meals are pretty good and decent, but I take most of the meals to her. They have bingo, music, and trips, but they're pretty expensive. However, they don't have as many as they probably could have.

Caring0545 March 29, 2014

I am/was a resident of this facility

We liked it very much at Imperial Plaza, but it's just that we want to come up closer to family. It was a much bigger place than where we are now. It's both independent and assisted living. It was very good. The staff was very nice. Food was great, they have like three dining rooms. They have a large dining room and have a menu so that's like going into a hotel. You can get anything you want. They have quite a few different activities, like bingo and card games. They have a big auditorium that held plays, musicals, and all kinds of things like that. We would highly recommend it.

Ashley9 March 28, 2014

I visited this facility

Actually, I thought Imperial Plaza was really great. They were just a little bit expensive but not too bad. It was also really big. I felt that it would overwhelm my mother-in-law. Also, it was farther from our home. We like to just pop in, and that wasn't a place where we could just pop in. The staff, though, was great. We looked at a studio and it was nice. They did have the same kinds of activities. I know they did have bingo and other sorts of games there, too.

Caring82132650 March 27, 2014

I visited this facility

I was able to visit Imperial Plaza. The staff that accommodated me was very nice and knowledgeable. They were able to give me a lot of paper notes that I can read. They told me that they have shopping and they take the residents to the grocery store. Everything from the visit was fine.

gary30 March 26, 2014

I visited this facility

I thought that Imperial Plaza was much too old for me to live comfortably. They told me I would be in independent living, but they also had a lot of assisted living people there. The age difference between myself and the other residents turned me off. It seemed like most of them needed assisted living instead of independent living. They took me and showed me a room, and it didn't impress me very much. The size was just too small, all it had was a refrigerator. They had other units that had a small kitchen, but with my budget I cannot afford it, so what I had done was eat out a lot or utilize their cafeteria. They sent food in a box, and I've got to admit, it's like any other institutional meal. I'm sure it was healthy, but it didn’t stand out as special. I saw people sitting in the hallways. They weren't doing too much, you're just vegetated there like that. I couldn't be like that to myself again. Somebody should be offering them entertainment or give them mental health. It's like inmates are let out of the jail just waiting for their next meal. It's kind of pathetic. But they offer more than the previous place I lived at before.

Caring72568350 October 22, 2013

I visited this facility

Imperial Plaza was all self-contained. There's a walking area connected to different buildings where they have a beauty shop and different things. But the overall appearance when you walk into it just seemed very dingy. I looked at the rooms, they were very dark. And this was in daylight. They could lighten it up and make it a brighter color. The staff was very good, knowledgeable, and they were anxious to show you what they had. But for me, it sounded like I was going to walk into a tunnel tuft for getting older, and I didn't want to do that. The minimum age there is 80. They might be right for some people, just not for me.

David72495750 October 19, 2013

I am a friend or relative of a resident

Imperial Plaza just happened to be the place where my mom has friends, which is important. It's something that fits within her budget. They have a lot of activities. She likes the food.

Caring1006131 October 18, 2013

I visited this facility

I toured the Imperial Plaza. The grounds are lovely. I looked at some rooms. The staff was wonderful.

Caring-family-member October 17, 2012

I am a friend or relative of resident

My father -n-law received the worst experience due mainly to very poor management. I commend most of the nurses and PT staff who try to do a good job in such an environment.

wille September 02, 2012

I am a friend or relative of resident

My Mother lived here for three weeks in Assistant Living. Our experience has not been very good. The nurses were all kind but I had a very bad experience with the Assistant Living Supervisor. She was very unkind. I would not recommend this facility for assistant living.

apples2345 June 26, 2012

I am a friend or relative of a resident

The staff seemed ok. There was an incident in which my grandmother had a unexplained bruise on her face. I am not sure if my grandmother did something on her own or if it was done to her. But I do know that my grandmother was unable to walk and was in the bed all day so I am not sure how she hit her face on something. The facility was clean and smelled good.

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From Brookdale Imperial Plaza

Brookdale Imperial Plaza provides a full range of choices for today's seniors. Choosing a senior living community represents a lifestyle choice and we understand that our residents are choosing much more than a comfortable living environment to call home. Our Brookdale community delivers Inspired Independent Living, with the promise of Exceptional Experiences Everyday. In choosing this community, our residents have made a conscious lifestyle decision designed to deliver enhanced opportunities for pursuing health and life fulfillment through the exceptional services, amenities and opportunities we offer. And, our residents can rest assured that as their needs change we provide a variety of ancillary services and a Personalized Assisted Living environment that encourages our residents to continue to live as they please while respecting individual preferences.

Our Optimum Life® and Celebrations programs provide an all-encompassing way of life that touches the lives of our residents, their families and associates alike. Optimum Life® is a journey of self-discovery including services, features and benefits that allow each resident to pursue their peak level of health, wholeness and fulfillment while balancing six key dimensions of personal wellness: emotional, intellectual, physical, social, spiritual and purposeful. As part of Optimum Life® we encourage our residents to celebrate life each day. Inspired dining and vibrant lifestyle activities come together in our Celebrations program filling the monthly calendar with themed experiences, special events and group activities that highlight different cultures and cuisines in a common venue of camaraderie.

Features of Brookdale Imperial Plaza

Dining options

  • Dining Room Shared Meals


  • Resident Transportation

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Technology Extra: Wireless Pendant Monitor

Health services

  • Medication Management

Location of Brookdale Imperial Plaza

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