Concord Place

Chester

I am currently in Concord Place and it's pretty nice. The staff seems to be very good and the apartment is very nice. It's clean, with new carpeting and freshly painted walls. I like the fact that in independent living, I can just come and go as I wish, with nobody hovering over me saying where I have to be at a certain time. They serve me three meals a day, so I'm quite satisfied. They have a pretty large dining area, and I normally sit in a certain spot. They're doing some remodeling, and I hope they will remodel the dining area in terms of the chairs and carpeting. Other than that, it's ok. On different days of the week, they have exercise, there's an exercise group. They also have treadmills, bikes, and they have a pool that's not open to you but you can get into. The maintenance of the facility is very good.

bigmistake00

My God. This place doesn’t even deserve 1 star. When my family visited a love one, I couldn’t believe what I was seeing. There was smell of urine in the room so bad. My sister got sick and vomited after leaving. The carpet was filthy, I wouldn’t let my dog lay on. Closet doors were broken. Old stale food on table. Mouse traps in room with a dead stiff mouse in one of them. The staff was unfriendly. I could go on and on but don’t have enough space to say how I really feel. If it was up to me, my loved one would have never been placed at Concord, but unfortunately at the time, I had no say so. All I can say to anyone that’s considering Concord to STAY AWAY.

gocubsbgo

This is a great community! My mom loves the staff at Concord and she has been more active and social since moving in! Maybe some of the decor is outdated but its still better than most retirement homes! They have lots of parties and when covid wasn't around they had two really impressive banquets for families during Christmas and Mother's Day. They have a pool, a convenience store, and a resale shop all located within the building. I highly recommend the Concord!

Senior Citzen

Mostly a Assist Living/disable,Seems like every one is in a wheel chair Limited on activities Just Bingo ,painting a lot of confused people alot of demanding residents, some need to be in a nursing home, Staff is Nice some rooms are small [ Like a Boarding House] meal seem to be served cold,

Reviewer#AT0310C

My father moved into Concord Place, but I'm not really happy with it. It's a horrible experience. In terms of his home-healthcare that's supposed to be included, they are very lax with that. Sometimes they show up, other times they don't show up. The meals are good, but they don't usually give him the meals that are ordered. The reception is horrible, the receptionist desk is not friendly, they're very rude, and sometimes they don't answer the phone. It's very filthy. I was surprised that on each elevator they have an open garbage can, which is the worst. I've complained about that and it's still there, the rugs are just dirty, filthy. It's not what I was told when I interviewed them, but once I got there I saw it was a big mistake. I would never refer anyone there, and I wish someone had told me what I'm telling you. In terms of his unit, with the homemaker, he gets someone to come twice a week to clean his unit, and that studio unit is pretty clean; they do a good job.

Dawn

The workers that are in Concord Place are very helpful. My mom is being given good care and they check on her every day. If she falls down or if there's an issue, they're right there and ready to help her. I would rate the appearance of the place an eight out of ten. Due to all the COVID restrictions recently, I haven't really seen the pool and the workout room. I've seen her apartment and everything is good. It's small, but she doesn't need more. She has her cat with her and there are no issues with the facilities at all. They have a movie theater and they do senior activities, but because of COVID everything's blacked out. They have very few issues with COVID, and they'd like to keep it that way. The food is mainly delivered to her room, which they're actually encouraging for now because of COVID, and the food is really good. It's all in one building, so it's really easy for seniors to go around.

JG

Concord Place was a hotel at one time. It was very large. The staff member that I met was friendly and professional. The apartment itself was bright and comfortable looking, but the hallways and the common areas looked very dated, old, and dark. I wouldn't put my sister in there because it's a huge facility and they had a floor for veterans. They're doing good things, but the person we were looking for is on the younger side. She's only 65, and I knew that that wasn't the place for her because it wasn't interactive enough. I knew she wouldn't be happy there. There were some people sitting in the common area, but there were no signs to me of activities going on. They had activities in their literature, but I didn't see anything. They were being very careful considering the pandemic and distance from other residents. The staff member I met followed up with me afterwards. She was very pleasant.

Mary

Concord Place is more of an independent living facility. There's a menu of services and things that you can get while you're there. It's not assisted living, but you can get the care that you need with home visits. We chose it for my ex-husband because we could afford it. I've been there once. It's big, it used to be a hotel, and it's been made into an independent living. It looked very nice. There are different floors, open areas and eating areas. His room is nice, and we had to fill it with his things. The place seems nice, and the staff is very accommodating. They were bringing his food up to him because he was having trouble getting around. The place seems very clean. Whenever he needs anything done he can get it done. It's more reasonable cost-wise than what all of the other places are asking for. When his money runs out they can help him with Medicaid, and he would still be able to stay there, but he might have to move to a shared bathroom kind of setup. It seemed to be the best place that we found. The staff really worked hard to help him get situated and organized. I know there's a pool and a library there, but I personally never saw them because I only went up the elevator and into his room the one time. They seem to offer a number of activities on a daily basis.

Blanca

My husband and I visited the Concord Place. It is a nice building. It is a nice building with a nice atmosphere, especially when you go upstairs. When we entered the lobby, I wasn't too impressed because it was plain. I noticed stains on the rug, which threw me off. However, when the sales person gave us a tour of the place, I was impressed. On the first floor, they have a workout area and a swimming pool, which I liked. Visitors are allowed to use the swimming pool; I like that. Outside the swimming pool, they have a small courtyard. You can go outside and sit there. It was impressive. We went upstairs where they had a couple of rec rooms; it was very nice. They have ballrooms that they rent out and a room where they hold parties for the residents. They have dancing there. My brother-in-law loves to dance, so he would have loved that. However, because my brother-in-law has Alzheimer's, they told us that this was not the place for him. Even though he is not a wanderer, they are not lockdown, and so for that fact, they could not take him.

Jonathan

Concord Place is a nice senior community. They serve three meals every day, they have a pool for exercises, and they do crafts. They also play Bingo, they go to church, they do cooking, and they have a lot of other different stuff for the residents. They have a big billboard with the daily and monthly activities for the seniors to look at. I ate lunch and dinner there once. It's not the greatest food, but it's still good. The staff are of varied ethnicities, some of them are doing their work, and some of them are blah. They have lots of rooms and the price is cheaper than other places. It's a 15-story building which used to be a motel, and it was turned into a senior community building.

Mi Casa Bella

My 86 year old mother has been a resident of Concord Place for 4 1/2 years, so we have had a long time to decide if it was a good decision. I can say without a doubt that it was! Concord Place is a comprehensive Retirement Community for seniors in many stages of life from fully independent residents to those with physical and mental disabilities. Staff turnover is very low, which is an indication of satisfied employees and good management. The many CNA's who provide 24 hour a day oversight have been not only skillful and professional, but also patient, friendly and kind - so much so, that I now look forward to seeing them as much as I do my Mom when I come to visit. The professional on sight nursing, medical and physical therapy staff are all excellent. They care not only for the residents, but also for the residents families during what can be a stressful transition. I have always felt that my concerns as the child of a resident have been heard, respected and addressed. The building itself is well maintained and clean, and the meals are nutritious, tasty and varied. On Sunday a free breakfast is offered for all visitors to encourage family and friends to visit the residents. There are so many activities that it is difficult to decide what to do each day. Yesterday, there was an excellent men's choir that visited and entertained the residents with oldies sung with with and passion. There are no words to express how much contentment Concord Place has given to my Mom and the family.

Joseph

I visited Concord Place, but I didn't like it -- although their dining area was pretty nice and the staff was knowledgeable. They had a small gym and a pool and the rooms were okay as well.

Bets

Concord Place was a large facility that they didn't staff to run as a large facility. There were 400 people there, and they just did not have enough staff to adequately serve that. The staff did their best to serve the population, but they could not keep up with all of the services that were needed. The facility had three elevators for 400 people, and the wait for the elevators was sometimes half an hour to get from your floor down to the main floor. They did pretty well with food. They had multiple computers, and I spent a lot of time in the computer room. There was nothing attractive about the place. It wasn't terrible, but it wasn't wonderful.

barbara511045

Concord Place helps the veterans and gives them a discount price, which is really good. They go by your income for what they charge you. They also have assisted living. The nurses check on you every morning no matter what. They provide housekeeping and 3 meals a day, and they have activities. If they need more care or help getting into bed, they provide that, too. There are 2 aides on each floor. There are like 16 floors. If anything happens or a resident fell, they just pull the string either in the living room or in the bathroom. It's really nice. You can see the downtown area from the 16th floor. They have a lot of activities, and the VA has a lot of stuff for them as well. They have a certain floor just for veterans. If that's booked, they will try to put you in a different floor until it opens, but they won't charge you more. There is a sitting area outside, but I wish they had more. It's very close to the expressway, so they don't get super good view unless they're high up and they can see the downtown view. They have a little picnic area outside, a pool, a workout room, a therapy room, a library, and a computer center. It's not too bad. My mom's there. They take the residents to the stores, to shopping, to Walmart, or the library. It used to be a hotel, so it doesn't have a whole lot of stuff outside.

Barbara714272

Concord wasn't very well kept and had litter on the floor. It didn't have grounds, but it had a pool.

Joe827722

Concord Place was well staffed and had a lot of amenities, but it was old. The apartments were kind of small, not set up really nice, and a lot of them were still being remodeled because of how old they are. They had a pool, but it was shut down for some reason, a fitness area which quite a few people were using, and game areas that people used often. The menu was very good, and the food was quite good. They're contained in one building. There's no place to walk around. I guess it used to be an old hotel, so you're kind of contained to that place. The best thing about Concord is the staff. They had a good staff there, and the director was very nice.

Jennifer122191750

Concord Place is a very imposing, tall building. It had a small swimming pool in the front and some nice common areas like a craft area, a kitchen area, a library, and a big living room on one of the floors. The rooms were adequate and not huge but could be comfortable. You couldn’t have too much furniture in them. The common area was lovely. It was not bright, which can be a plus or not because some people don’t like bright light, so it was very subdued. The dining area was kind of ordinary. I didn’t see staff, which surprised me, nor did I see anybody in the hallways or talking. It was like living in a hotel. The gentleman who took me on a tour was very helpful. I didn’t think the dining room was very clean, but the other areas seemed fine. The rooms each had a bathroom just like a hotel room. They need the presence of more staff.

Caring son36

Concord was dependable and had potential. The room was pretty decent; it could be a little bigger, but it would just be for my mother. They have a swimming pool, recreation rooms, and a family room. They have big hallways, a private party room for families, and an entertainment room, which was pretty big.

Peter39

I did not particularly like Concord Place Retirement Community. It was for my cousin but I guess the facility and the staff were OK. It was a large hotel that they converted into an assisted living place so it’s too large and I don’t like the location.

D.B.

Concord is very nice. It looks pretty good, and the people are friendly. They showed us studio, one-bedroom, and two-bedroom apartments. They have a lot of activities. They have a set menu every day, but you can order anything you want at any time you want.

Caring112966250

My friend is living in Concord Place. Everybody there is friendly. The rooms are like a miniature studio. They are not very big, but they are clean and look nice. The food is good. The dining room is nice. They have a good variety of food. They have activities like bingo and movies, and they had quite a lot of stuffs going on. They have different activities every night to entertain them. I like that it is extremely clean. It is very large, and there is a lot of room to move around. The staff I met is great.

Caring106394550

The sales person at Concord Place seemed very honest and forthright. Everything looked well. The thing I did not like was should my parents need any kind of financial assistance -- whether it be VA benefits or not -- they would have to move to a different location that was smaller. My mom is 84, and she has dementia; my stepfather is 95. If they get used to one setup and the time came that they needed financial assistance, a move to another location that is smaller would be more difficult for them to adapt. I don't want to move them more than once unless they need more attention, but the dining area seemed nice.

Mary104240750

My friend ended up at Concord Senior Living, it’s a big high rise building. He was able to get a very special Veterans ward, and he has a lot of perks except for where it’s located. I think it’s a good place, but it’s very large. It’s a high rise hotel that was changed into a senior place. I would recommend it as it is affordable and nice. They have three meals a day; it’s very lovely and cheerful, but it’s surrounded by expressway. They have lots of activities. I am very impressed with the admissions gentleman and the people I met in the hall.

Susan105284650

My sister is at the Concord Place. There is a lot to do, they have a nice dining room with a menu, and they are very helpful to her. Their rooms are a nice size. I got her a studio, we put in everything, and it is perfect for her. It is all brand new carpeting and paint. All the people are helpful. They have bingo and meetings, a pool you can swim, a movie room, an exercise room, a beauty salon, and an extra room in their mezzanine with a big kitchen, and somewhere the family can go and eat if you don't want to go in your room.

Caring102924350

We checked out Concord Place. It was an assisted living, and they said my brother was too much for them because he is blind and he has dementia. However, I thought the place was fantastic, and I thought it would work well for him, but according to the nurses and the guy that we talked to, it was just an assisted living and he would probably need more than that. I knew if I would go to some place, I would like to go there. It had pretty much everything that you would want. The room was perfect, and I thought it was beautiful. It had its own bathroom -- which was very important. It was a nice place.

Caring97774750

The people at Concord Place are nice, and the food is OK. It is a medium-sized room. I think the staff has a very good attitude. They have bingo, they have a beauty shop, and I think they have church services. It is very outdated, so maybe they need to update it like the carpeting, the elevators and the interior, just making it more like contemporary.

Chris47

Concord Place staff was good and helpful. They have various rooms, like studios, even up to 2 bedrooms. But my mom didn't need anything bigger than the studio. The food was surprisingly good. They have a variety of activities, like bingo, or if they're able and they're younger, they probably take them out to stores, on trips to Meyer Jewels, or to various grocery stores. I think Walgreens too, and occasional fishing trips. They have an excellent nursing agency on the premises. They're pretty good for a big place.

caring9634

My mother is doing okay right now at Concord Place. They are reasonable. It is more unassisted living and they are okay, but they are not equipped to provide more care for soemone who has serious dementia because there isn't someone watching the patient or resident 24/7; they are not set up that way. It is called ALC staffing and it is actually a sub-contractor that works in the area. This means extra costs for taking care of my mother -- to make sure she takes her pills and all that stuff. The doctor is there three days a week. They don't call me every week or every month to let me know how she is doing; instead, they wait until something happens before they call me. For instance, they will call when she needs quarters for the laundryman -- which of course they don't provide as far as their service -- or when they have to send her to the hospital because of a urinary tract infection. Well, I don't find out until the next day or until the hospital calls me. They need to do a better job. When it comes to the assisted living part, they are only doing what they have to do; they just do their job and nothing more. But they do have a guy who always checks on people down the hall. They are still good. I can't expect them to much more than what they are already doing for what we are paying -- it is okay right now. They have a lot of activities. There is swimming; they have movies; they have exercises; and there is bus service to the stores -- they have a lot of stuff. They have a nice gardening area and a ballroom, as well as other activities and dances. They've got games and tables, coffee, and TVs. They are really set up well in that way. I mean, there are definitely things to do. They have a conference room and the ballroom which they also use for parties, corporate events, and other activities unrelated to the residents at Concord Place. While they have other functions at Concord Place, they still do a good job of keeping them separate. They also have a nice Mother's Day banquet and something for Christmas as well. They have a lot of different functions and they do a really good job.

pricey

Definitely know what you're getting into here is you are having a parent go into their supportive living program. This is a high rise and having them go down for meals can be a daunting experience. 14 floors of people in various stages of mental capacity all going for breakfast, lunch and dinner can take forever. The don't have 24 hr nursing. The CNAs are quick to call an ambulance for non life-threatening or medical emergencies. Their "weekly cleaning" leaves a lot to be desired. The parking is ridiculous if you go on most weekends due to the Midwest conference center connected to the facility. I don't think anyone whose parent is not totally with it mentally should consider this high rise as a good solution.

Caring79327850

Concord Place is wonderful. It is best suited to our needs. The staff was great. My mother-in-law has only been there a week. She has a studio with three windows. The windows can open out. There's no kitchenette. We just put a microwave and a refrigerator. The dining area is great and she loves the food. I did tried the food the first day we moved. It was good. The pricing was good. They were eager to help you out in any way they could. She's getting the care for the price we can afford.

barbgarrigus

Concord Place was very clean and very nice. My only concern was that the rooms were so small. It used to be a hotel and I didn't see any residents. It also didn't seem like they had enough help for my needs. I've known people who have lived there and moved back here for that same reason.

Lovely Daughter1

Our visit to Concord Place was great. It is a wonderful facility. It is beautiful. It is like a little island in the middle of an industrial area; however, without a car, you are kind of stranded there. My dad said if it is in a better location, he would have picked that one. Their staff is very nice. I saw their apartments and I think they were probably a little bit bigger than the ones in the other facility we visited. It is a beautiful facility but its location is just inconvenient for us.

Helena Zielinski

My father has been either in hospitals or in medical rehabilitation facilities for over the last 5 months. His health rapidly deteriorated and it is going to take months to get him completely better, if that is even possible. He is unable to return to living completely unassisted, and I am his only child, so it is my responsibility to find a place that will both offer aid and a good quality of life. I have toured Concord Place twice and have been VERY impressed with everything I have seen and experienced. My father and I have decided this is where he will go to stay. It is close to my home, so I can visit often with my kids, and will be only minutes away if any emergency arises. The facility he is in right now has, over the course of the last month, given me 6 different planned discharge dates for him. As of 2 days ago, his planned discharge was June 19th. I called CP and told them to plan on that day to have his apartment ready. It was getting new paint and new carpeting, and it would give me a couple of weeks to get his bed and furnishings moved in. Yesterday, the current facility said they needed to switch his discharge to the 13th due to insurance issues. An hour later, it was moved to the 8th, and then at 5pm last night, I was informed they were going to be releasing him on the 31st, which is TOMORROW. Concord Place, and specifically Kelly and Tony, have bent over backward to assist my father and I with this INCREDIBLY frustrating development, and they have told me they will make sure his room is ready tomorrow, complete with temporary furnishings until I can move his in next week. I cannot say enough good things about these people and this place, and I will be recommending it to everyone I know who has similar circumstances to my father. Concord Place is AWESOME, and I cannot thank you enough. PS. I will also come back in a few months and re-review after he has moved in and experienced some of the many activities offered.

Charity 1

My mother is in Concord Place right now. Considering what she can afford, I think this facility is comparable. She's comfortable, the food is good, and they have a lot of activities. They also have doctors there, a theater, beauty shop, church, and they have bus for transportation. It's a combination of independent living, assisted living and supportive living. My mother is in the assisted living.

PattyS1

My experience began on a good note as I toured the facility. It was clean and looked very well organized. I took the elevator up to my friend's room and then my feelings turned to sadness and gloom. The structure was perfect but the residents looked lonely and displaced.The dining room and kitchen area looked like a restaurant but the lighting was very dim and the decor was dark and dreary.The tables had tablecloths and were set up for a dinner service, as I said it was basically a very structured establishment, just not very uplifting.On on end of the room was a woman in a wheelchair that was trying to get to one of the tables and there was no one to assist her. I thought that strange since it is supposed to be "assisted living". I proceeded to help her and of course she had a sad story to tell and I listened. I feel if a family or an individual pays to have a loved one or themselves taken care of there should always be help available. I do not think I can make a lot of assumptions since I was there a short time and can only say what I saw on the few times I was there.

GuiCyber

When it comes to assisted living communities, I have been somewhat apprehensive. You hear about all those horror stories about the staff members and the facility, but one thing I can say for sure is that this place put all of those silly thoughts to rest. The first thing I would like to point out is that the facility as well as the grounds that the facility is on, are gorgeous. I noticed that they have a workout room, which seems to be a rare commodity in assisted living facilities. But seeing the workout room actually being used let me know that people can live a healthy life here if they want to. Worth taking a look at.