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BRIA of Trinity Village- CLOSED

7500 W. Dean Rd. , Milwaukee, WI 53223

(800) 558-0653 (Call a Family Advisor)

3.5

(22 reviews)

Offers Continuing Care Communities, Assisted Living, and Independent Living

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Reviews of BRIA of Trinity Village- CLOSED in Milwaukee, Wisconsin

3.5

(22 reviews)

  • Facility

    4.0

  • Staff

    4.4

  • Food

    3.8

  • Activities

    5.0

  • Value

    4.0

Lisa

4

June 5, 2022

I am a friend or relative of a current/past resident

I had a cousin who lived in BRIA of Trinity Village. It was brilliant. The staff was pretty nice and my cousin's place where she stayed with her husband was also pretty nice. The staff was very friendly, very nice, and let us know how to get to her room. The atmosphere seemed quiet and peaceful. The residents seemed very comfortable (I know my cousin was). It also looked pretty clean to me.

Mark

4

October 26, 2021

I am/was a resident of this facility

BRIA of Trinity Village is a good value. It is independent. I don't see anybody if I want to, and I like that. The facility is nice and clean. I like it a lot. I am not a big joiner of the activities. I prefer to just be on my own. The staff members were competent and friendly. The food is edible. It's much more affordable for me on Social Security than in assisted living, which was not affordable at all. I'm very relieved to be here.

Provider Response

Thank you very much for your positive review of Trinity Village. We strive to provide an affordable, high quality living environment for all of our residents in our Independent Living, Assisted Living and our Skilled Nursing Facility. We really do appreciate when our current residents take notice of the changes and improvements we have been making of late. Please feel free to reach out to any members of our team for any future questions or concerns.

Karen

3

October 21, 2020

I visited this facility

I went to the BRIA of Trinity Village, but they weren't prepared for me the day that I went even though an appointment was set up. When I got there they weren't even expecting me there or anything. It's a big building, it's a nice building, but they didn't have a key to be able to get in the apartments/to be able to show you the apartments. The one apartment they showed me was a two-bedroom apartment, but the young lady was talking as though it was a one-bedroom with two living rooms, and I just didn't call back and make another appointment with them. When I got there I ran into a friend of mine that I used to bowl with. I had been looking for him for a long time, so I was able to find a friend when I went there. It was quiet, it was comfortable, it looked like the people were happy, and it looked like they had a lot of options for things to do. They have like a lot of sitting rooms and areas that they can get out of their apartment and be able to sit out and mingle with other people, but with COVID going on, a lot of that stuff is shut down right now. The staff was very apologetic that we couldn't get into any other apartments because the key she had didn't fit. There's a lot of long hallways and walking and stuff, and I was explaining to her, if my mom did come there she would have to be somewhere near the elevator or on the first floor, right by the door. Mom has a walker.

Carrie C

5

October 15, 2020

I am a friend or relative of a current/past resident

My aunt has lived at Bria Trinity Village in the assisted living for over 3 years and we both couldn’t be happier! The staff are kind and very responsive to any of her needs. They remodeled a few years back and the building is beautiful! The apartments are nice sized and offer a lot more amenities than other assisted living I have visited. Carrie C

Peggy

2

October 4, 2020

I visited this facility

I have seen BRIA of Trinity Village for my brother, and I would not put anybody in there. I didn't think that the place was well-kept, the room that they showed me and the beddings, I would not put a dog there. The place was not kept up to me; these are people still. When you walk in there, the place was not inviting or anything, even their main hallway. The pictures you see online are decieving, though I've only seen one part of the community. It's in a good location, but for what I've seen when I walked in there that time, no.

BW

3

June 29, 2020

I visited this facility

BRIA of Trinity Village was clean. The staff was friendly. It was fine. The apartments that we saw were nice and spacious. They had a one-bedroom and something a little bit bigger than a studio. They have group activities, they have grocery shopping once a week, and they have outings. The activities are nice and the place is big.

Elveeca

3

November 13, 2019

I visited this facility

The best thing about BRIA of Trinity Village is that if people want to go to church, their chapel area is very nice. They had a church in house, and that part was nice. Other than that, it was more like a nursing care facility. They were understaffed. The lady who showed us around was the same one who did the entertainment and was the same person who runs the small store that they had. There were four different jobs and there was only one person doing all of them. She kept showing up everywhere because she was doing everything. To me, that would not be a good situation when there are people who have special needs. Some units had washers and dryers in them, but they needed updating as well. The place would have fit my mom's needs. It wasn't a quality place and it wasn't what my mom would be used to, but she could have lived there just fine.

Provider Response

Hi Elveeca! I'm pleased that you saw the value in our lovely chapel. We are a continuum of care, so we do offer skilled nursing and rehab, assisted living, and independent living. We are unique in that the building is connected from one area to the next, which can be a bit confusing for first-time visitors. BRIA is fortunate to have managers who wear many hats, so to speak, which we feel strengthens us as a team. Thank you for touring! We hope that you find a lovely community for your mom. Best Wishes!

Peggy

2

October 8, 2019

I visited this facility

I did not really like BRIA of Trinity Village. You walk in the place, but it was doom and gloom to me. I don't know if they were reconstructing or doing something, but it was just not inviting. Usually when you walk into the main lobby there are flowers. The place was nice, but it wasn't like that for me. The staff member showed me a room but the blanket on the bed was terrible. I wasn't expecting that when I walked in it would look like a hotel room, but at least I would have rather walked in there and see an empty bed with nothing on it. I didn't care for this place. I talked to other patients there who said that the place was OK, but they didn't like the food. It wasn't a warm place. The lady staff member who showed me around was friendly and nice, but it was like she just had to do a quick runthrough. I could see that they were doing work on the place, but she didn't say anything to excuse the mess. I would have liked to have gotten better insight into why the place looked like that.

Fred

5

March 23, 2019

I visited this facility

BRIA of Trinity Village seemed very nice and well kept up. The staff that accommodated me also seemed very nice and all seemed very professional. The dining area was very nice. The rooms seemed nice. They have a whole list of activities, like light workout, some music and singalongs.

Anna

5

June 6, 2018

I visited this facility

My first impression of BRIA of Trinity Village was they're friendly and clean. They had a north section and east section. The north section is for people that have been there a long time and has larger apartments and garages, they're allowed to smoke. In the east section, when you walk into the place, it's almost like a tunnel. It's not that small, but it's enclosed. The apartment that they showed me was cute and I liked it. They had many amenities and many shops, but it felt a little enclosed. They had a parking structure. There was no smoking or animals in the east building, which is hard to find anywhere else. The ceilings were lower, so I didn't care for that too much. They had a nice dining area, where they cook the food right there, and you could get many meals a month.

Charles

1

March 20, 2018

I visited this facility

BRIA of Trinity Village is a relatively old facility that has changed hands several times. It's very spread-out and not in a very desirable place in Milwaukee. Accessibility by car is somewhat difficult, and the rooms weren't impressive. They don't have a whole lot of amenities.

Clifton

5

December 27, 2017

I am/was a resident of this facility

I like the spacious apartments here in BRIA of Trinity Village. The staff is professional. They treat everyone with consideration and understanding. I love the place. There are a number of activities. I haven't partaked in any yet because I have been getting myself unpacked and moved in; however, I know there's music, singing, and several hobby activities. They go on outings. We get one meal in the independent side.

Kathleen

3

October 9, 2017

I visited this facility

I toured Bria of Trinity Village. The facility and the apartments are very nice. I had dinner there, but the food was not great. I did not like the mix of independent living with assisted living, and I didn't like the area either.

Allen

3

September 12, 2017

I am a friend or relative of a current/past resident

My brother was in BRIA before. When he was first placed there, the staff was good, treated him great, and was very cooperative. However, a new company took over, and the original staff resigned, and they cut down on staff to the point that the service became lousy. The top nurses were nice. The building was OK, but management was lacking. The dining setup was great, but he would not eat in the dining room.

KA

4

August 24, 2017

I am a friend or relative of a current/past resident

Our grandmother ended up going to a nursing home for hospice care at BRIA of Trinity Village. The staff was excellent. Her room needed some improvement though. The drapes were quite old, it was kind of gloomy in there, and there was damage on certain walls. It wasn't horrible, but it wasn't aesthetically cozy. They need fresh paint. It was old, but pretty clean. The dining areas were kind of messy, but it seemed like they were understaffed, so there wasn't a lot there to clean up the mess after dinner or breakfast. They should make it feel a little bit happier, maybe a fresh coat of paint and cleaner windows to let the sun come in a little bit. They have really good staff and caring people, but the surroundings are a little gloomy. There was one person that was kind of disconnected, but almost everyone that we have interacted with was really compassionate and caring and thorough in their job. When they have a patient that's in hospice care, they should move them to an area where there are less activities so that the person can be at peace. She was in a wing and there was a lot of commotion with the other residents, like a lady yelled one night. You don't want your dying relative to hear someone screaming if this is the end of their life. We weren't really satisfied with the hospice care there.

Shirlene

5

August 22, 2017

I visited this facility

BRIA of Trinity Village was a very beautiful place. We liked all the things that they had to offer. The people who worked there were very caring. The rooms were very nice, spacious, and very clean, just like a regular apartment home. They had outings once a week. They had a room for sewing or knitting, and a room to play cards and watch TV in.

Kimberly

5

July 17, 2017

I visited this facility

The lady I talked to at BRIA of Trinity Village was really nice. All the rooms were a beautifully size with bathrooms and showers. The place was really clean and wonderful. The dining room was big.

Linda553176

5

April 19, 2017

I visited this facility

BRIA of Trinity Village was nice. In the room, the kitchen was small, the bedroom was nice and big, and the bathroom was OK. The dining room was really nice. They were in the middle of remodeling. The people who worked there were very nice. The residents were well taken care of.

Questionable Care

2

February 28, 2017

I am a friend or relative of a current/past resident

My mother transitioned here yesterday from the hospital. Here's how the transition went: tv not working, short staffed, delivered meds late, confusion about what meds dr ordered even though my mother has a copy of the same list Trinity has, bolt in the base of bed poking my mother in back,...and this is only day ONE! Years ago my mother had a great experience however I heard that new management is in place and things aren't going well. I will give them a chance to rectify the issues otherwise I will have to find a way to move my mother to Alexian or place in Menomonee Falls.

Loveone2017

1

January 22, 2017

I am a friend or relative of a current/past resident

If I knew what I know now, I would have never sent my mother there. This place is horrible! My mother cant move on her own. Her feeding tube has been pulled out by staff 3 times in less than 6 months, which required her to go to the emergency room each time. Bria of Trinity is often understaffed. Right now as I write this review, there are no CNA's in the building. The CNA's are often rude, very unprofessional, disrespectful, and a few were abusive. There are some that are very nice, but the others have unacceptable behavior. I have complained to the State. It took months for the State to do an actual investigation. And of course the staff was on their best behavior while the State was there. I have watched my mother being cleaned up after having a bowel movement. The dirty diaper and linen was thrown on the floor during the process. The CNAs kept the same gloves on during the process and did NOT take the dirty gloves off after they were done. They did not wash their hands afterwards! They would pick up all of the dirty linen and the dirty depends off the floor, put it in a bag and leave the room. With the same gloves on! There has been times Bria of Trinity has run out of gloves! Recently, there were signs all over stating there was an outbreak of an intestinal infection in the building. My mother has had this infection twice and has been hospitalized for it. I have met with management. They are full of excuses. As I stated earlier, my mother can't move. Her pillow has been yanked from under her head by a staff member. She has had to sit in her dirty diaper for hours because the CNAs say they will be right back. The CNAs would avoid her until their shift ended, Then the next shift would have to do it. Please avoid this place if you can!

Uneeda

3

January 2, 2017

I visited this facility

Bria was OK; I just didn’t want to be there. It was too big for me. The staff was very nice, and the residents looked OK.

Bessie3

4

June 10, 2016

I am/was a resident of this facility

Trinity Village has been good. I've been living here for almost five years now. This was more affordable, and I'm very pleased with them. There are services available if we need them, like assisted living, rehab, and nursing home all in the same facility with free meals and free laundry. They have a regular dining room that we can go to but we choose not to go to because we can always have meals in our apartment. They have different sizes of apartments and the one I have fits my needs. They have quite a few activities. They have an exercise room and Bible studies. The staff is nice and accommodating.

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Services and Amenities of BRIA of Trinity Village- CLOSED in Milwaukee, Wisconsin

Room and housing options

  • 1-bedroom apartments
  • Studio Apartments

Features

  • Resident Transportation

Health services

  • Skilled Nursing
  • Nurse On Staff: Yes

About BRIA of Trinity Village- CLOSED in Milwaukee, Wisconsin

BRIA of Trinity Village is a Life Plan Community that provides a full continuum of care including independent living apartments, assisted living and skilled nursing care.

BRIA of Trinity Village is a proven leader in rehabilitation and skilled nursing that joined the BRIA family in January of 2016. We offer Comprehensive medical services including 24-hour nursing care, STRIVE physical, occupational and speech therapy, social activities and specialized Ventilator care provide a setting for you or your loved one to return home safely.

Compassionate, resident-centered care is the cornerstone of our services. BRIA employees are passionate and caring professionals who take great pride in their ability to serve our residents in a broad range of skilled healthcare, administrative, therapeutic and support roles. Our team serves from the heart so that residents get the most out of every day.

Core Values

Compassionate, resident-centered care is the cornerstone of our services. BRIA employees are passionate and caring professionals who take great pride in their ability to serve our residents in a broad range of skilled healthcare, administrative, therapeutic and support roles. Our team serves from the heart so that residents get the most out of every day.

Mission

Provide the best health outcomes, highest levels of customer service, and a culture that encourages personal growth and satisfaction for staff.

Compassion

We treat residents, families, employees, and community members with dignity, respect, courtesy and kindness. Our goal is to provide compassionate, quality care focusing on the unique needs of residents and their families.

Excellence

Personal and professional growth are paramount at BRIA. We welcome team members who are dedicated to improving themselves and their teams. We are committed to providing opportunities for our team members to learn, master and maintain the skills necessary to be excellent. We empower team members to continually improve the outcomes of our care and service.

Integrity

We work together in our pursuit of excellence and hold each other to the highest professional standards. We accept responsibility for our actions, attitudes, and mistakes. We are responsible and accountable for all that we are, have and do. We act with integrity and can count on each other. We do our best at all times and look for ways to improve.

Teamwork

We all have a responsibility to our co-workers and our team to do our job well and in a way that contributes to our team. We work to establish shared goals that reflect resident and family priorities. There are clear expectations for each team member’s functions and responsibilities. Team members will work to earn each other’s trust creating greater opportunities for shared achievement. Effective communication is a top priority. Measurable processes and outcomes are developed and implemented to track and improve performance immediately and over time.

Thanks you for your interest at BRIA of Trinity Village. Please give us a call to schedule a free tour.

Map of BRIA of Trinity Village- CLOSED

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