Holiday The Hampshire

Angie-P

Let me just start by saying the staff is amazing, they are always polite and smiling. It's amazing how they know all their residents' names and how attentive they are with everyone. My friend has lived at the Hampshire for about 6 months now, he really enjoys it and has made tones of new friends. They have a calendar filled with activities for the entire month, which I thought was amazing, it keeps them busy! They even have live music every other week or I think it could be once a month, I'm not sure but it is live music and fun. I was worried at first but that all went away after visiting a few times and seen the progress he made. If you are looking for a good Retirment home for your loved ones, you have to come here first and see for yourself how AMAZING this place really is. PS. I loved the fact that this facility does not have a bad order like others we visited, they do a great job keeping it very clean.

Linda

My mom is a resident of Holiday The Hampshire. The people are nice, and the facility is great. They serve really good food. I got the turkey and gravy the last time I ate there. They have an exercise room, a little movie theater, a pool table, and a poker table. They also have internet. Plus, they have a little garden club. If you want to join the gardening club, you can have your own little area to plant things. The staff are very friendly, really nice, and they remember everybody's name. The place is really clean. They also have bingo and exercise classes, and all kinds of stuff.

CDenise

What a magnificent staff and living facility!! Been trying to get our Mom to move out from Florida to Cali for 7 years, since Dad passed. She finally decided to come, but wanted her own space, rather than living with us as we all desired. She's a little high maintenance and bougie--Dad's fault. So, it was very important that the 6 siblings and Mom-Grandma-GGMa could agree on a nice place that she could call home, close by us, but that had the internal support, amenities, security and surroundings she needed. We discovered all of this and more in the Holiday Hampshire by Atria in Merced! Once Mom sealed the deal, we moved all her stuff in, so that when she arrived, she would see her belongings already set up in her new place. We will never forget--She walked in the door of her apartment, looked around in awe, and with a smile said “Wow, I’m Home! I’m Home”. And she’s been loving her new home ever since! Such a joy to have her near us and see her happy and thriving! From viewing and renting the place to moving Mom in, the staff has been the BEST EVER! Robin, the manager, is amazing—and one of the main reasons we chose Hampshire. She catered to us from the first time we “showed up”, giving the siblings “several” separate and joint tours of ALL floor plans, on the spot! Robin arranged video tours for Mom and answered several phone calls/emails/other contacts—even after hours. Robin was so attentive, kind, friendly, detailed, patient, knowledgeable –explaining everything fully and answering every question (and we had lots and lots of questions, even after the tour). She is absolutely wonderful with the residents. Whenever we were on site, we noticed she always spoke to every person by name, which all of her team does as well! She listens and radiates with an “I care” attitude, and that was the atmosphere we wanted our mom in!! Shout out also to Ana, Lydia, Nancy and Reyna who are pretty awesome as well! Our family visits Mom much, so they see us regularly, and have been helpful, outgoing, personable and enjoyable—and they treat Mom, aka "Ms. Maggie", with such respect. Like she's family! They participated in her “exuberant” greeting on Mom’s move in day—sooo precious-made Mom feel welcome from the start and they keep on doing so daily. Floor plans excellent layouts, spacious, clean and new carpet. Amenities--above and beyond! 3 sit down meals daily with fantastic food—guests can eat with their families any time, which we and the grandkids have done often—scrumptious meals from their head chef “Guy”-- great variety, served restaurant family style—with an option to have food delivered when sick. So much is included: on site staff most of the day, medical alert system, WIFI, cable, utilities, maintenance, weekly housekeeping, on and off-site activities galore, church services, live performances, crafts fairs, exercise, shuttle bus for appointments or leisure, salon, nails, and social interaction in so many ways including sports on the big screen TV in the atrium—IT’S ENDLESS! Everything needed is in place for Mom to enjoy! And she’s made many new friends—and loves dining with “her crew”. The place is beautiful—immaculate, pretty landscaping, lots of lighting all around the facility—very safe and secure (we went by there at all times of the day and night—yes midnight and 3am too , just to review lighting and safety—it’s well lit—no “stragglers” or critters hanging out--even went and tried all the doors that give outside access to see if we could get in--safe and secure--passed the test with flying colors-we don’t worry at all about Mom’s safety.) Inside, the decor and portraits are gorgeous—seasonal decorations on going year-round, and on Christmas, even Mr. and Mrs. Claus joined the festivities in the dining room at their table featuring an extravagant meal spread set up—so cute! This Holiday Team simply keeps it live, upbeat, homey, and fun for the residents! They also keep open communications-hosting safety meetings and open chats with residents for performance feedback. Mom knows exactly what to do and where to go in an emergency. What an excellent, cost-effective living community, considering all they provide and the top-notch staff. Absolutely NO regrets about this decision! WE LOVE IT!! LIVE HERE, AND YOU AND YOUR FAMILY ARE GONNA LOVE IT TOO!!!

Ann

Holiday The Hampshire is a nice community of people that I can interact with. I like my room. It gives me a lot of privacy. We have a really good general manager here named Robin. The other staff is very good, too. When things need to be fixed, they are right on it. The food is real good, and I enjoy it. We do chair exercises every morning (which works well with my balance), movies, art classes, and a couple of Bible studies. The facility just needs some updating, but they keep it real nice. There is a nice dining room and a community area. There is a nice garden outside that's well-landscaped.

JL Brownfield

My father moved into The Hampshire last year. He really liked the fact that he no longer was going to eat left overs, and TV dinners. He also liked that he did not have to eat sandwiches, often! The meals were great, that's all he talked about. After a few months the quality of the meals declined. Change of Chefs, staff, costs savings measures, what ever. With COVID, meals are just outright terrible. Inadequate portions, cold, lukewarm at best! We have been patient during this pandemic, but the Hampshire has failed to develop a better way to serve there residents. He told us about Sundays meal with the miniature chicken legs (probably drumettes) a ball of rice, with no season, butter or flavor and spinach that was cold. Most people have a hard time eating spinach in the first place. Today he was looking forward to having pot roast for lunch. He stated the serving was about the size of a credit card. He said it was not just terrible but Exceptionally terrible! Small portion served with burnt potatoes and green beans again! My father is not the type of person to complain. but the meals are just outright unacceptable. He has voiced his displeasure with us on the quality of food on numerous occasions.

Karen

My parents are in The Hampshire. The building setup is convenient for the elderly. It has a nice dining room, a little exercise room and a lot of amenities for the residents to enjoy. They have a library, a TV/media room, and a game room. They offer three meals a day. The staff is very good. The carpeting throughout the main area is old and needs to be replaced.