Traditions of Deerfield

Kim

My stepmom is now at Traditions of Deerfield. It's very nice. It's decorated great and very comfy. Everyone has been nice, and because she has Alzheimer's, they are working with her. She has some behavioral issues, too. They call me every day and they let me know how she's doing. The interaction with the staff has been good. It's great. Her room is very bright and comfortable. She has her own bathroom, which she'll need help with, but that's okay because they help her. They do a survey, so you tell them what your loved one used to like to do, and so they try to do fun things around those. They have activities every day. They even take them on outings, but my stepmom has not been out. They have a movie theater that they take them down to. I don't know the staff well, but when I met them, they were very friendly and they offered to help.

Michele

Traditions of Deerfield was nice, but not as nice as the others that I've toured. It didn't have that wow factor, it feels different. The staff who gave me the tour was nice, but he wasn't as personable nor as friendly. In terms of facilities, they didn't have much to offer. They had an activity room, it was smaller, it didn't seem like they had much going on compared to the other places. They had a gym, a chapel, and a salon. It's clean and it's new, it's only 4 years old. The rooms were nice and they seem smaller, but the pricing was a little higher, so I wasn't quite sold on that.

Chere

I went to Traditions of Deerfield. The layout was very nice, and it was very clean. The memory care unit seemed to be pretty well staffed. It's just a brief walkthrough. I was talking to the sales guy and then I got introduced to the director, and she was very nice.

Nancy

Traditions of Deerfield was very nice. Everything was very clean. We were there for a luau and different things. They were very pleasant in showing us everything. It was one of the first ones I have visited, and it's been three years since I was there. The staff was very helpful, and the food was very good. We were looking for a place that had a garage because at that time, both my husband and I were driving and we had cars. They didn't have garages there. It was very nicely kept. They had the fitness room and three levels of care there: independent, assisted and memory.

Helene

The staff at Traditions of Deerfield was very, very friendly, and very welcoming. They posted, "Welcome to Traditions," for my parents, which I thought was really nice. I took pictures and they gave me that paper. They did not come to the tour, and I guess they weren't aware of that, so I shared that with my parents. They gave us dinners to try out. Their pricing was very decent, and the assisted living facility was very clean, updated, and just beautiful. I worked with Ted, who is the community relations director, and Karen, and they were just very personable and very attentive. I really enjoyed the staff. We're Jewish and they are looking to invite more of the Jewish community into their facility. I just loved everything about it. I have followed up with them as well and told them we're gonna put this on hold. They offered incentives prior to moving in by accommodating us, that we would have to pay more out-of-pocket until the VA benefits. I met the activities director. Everybody was just very warm and welcoming. It was a great atmosphere, and I shared that with my parents. It's a nice facility overall. Great satisfaction with my visit. I visited during COVID times, so the activities were very limited. I met the activities director, and I looked at the schedule of events, and it's nice that there are things there like muscle strengthening, and that's great. The dining area was very elegant and very inviting. There were no tablecloths on the table because of COVID, and two people were seated at the table versus four now. Everybody is vaccinated. It's a clean facility. They have a pub and that's where they carry a lot of their different activities and happy hour. There are a lot of things that they can engage in, and I've talked to my parents about that, too, quality of life and enrichment of life.

G.S.

My dad stayed in Traditions of Deerfield for three weeks. The place was very nice and the room was very accommodating. They have a chef, which I think he appreciated because he's finicky about food, and getting him good food was important for his particular situation. He wasn't mobile and couldn't really get up and ambulate on his own, but they were flexible and made different things for him. I have no qualms about their quality of food or the chef. I just had a couple of drawbacks about them. The food given to him was cold upon occasion, and when my mom went there to visit once, there were a bunch of dishes piled up in the sink. That was a little troubling. The staff was very nice, though. They were responsive, and they worked with us on price. The biggest drawback was what happened during Christmas. Nobody could come in and visit there and we get it, that it's because of COVID. I dropped off some Christmas gifts for him so he could have something to open, but we came to discover that several of the Christmas gifts were just put over on the side of the room and weren't even given to him to open until two days later. That just bothered me, because that was just a simple task. It drew my attention to the level of care that was going on there. Overall, it was about as we expected. He was getting physical therapy to come in, since they don't have any physical therapy folks onsite, so they had to outsource them. We had fun, and I had good communication with them. I wouldn't say I don't recommend the place, but price-wise they were comparable to the other facilities he ended up with.