Ponder Creek Estates

620 Valley College Dr, Louisville, KY, 40272

16 reviews

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Reviews of Ponder Creek Estates


based on 16 Reviews

Clara9 August 12, 2015

I am a friend or relative of a resident

From my sister's point of view, the service is not as good as it was when she first moved in. Other than that, outwardly Ponder Creek Estates looks very nice to me. She doesn't cook. The food is a part of it -- three meals a day. She lives in a very small one-room apartment. Personally, I could live there happily. They have room cleaning once a week, a Laundromat, a beauty shop, and a nice dining area.



Caring106141850 May 28, 2015

I am a friend or relative of a resident

We placed our mom at Ponder Creek Estates. They have 300 of these Holiday retirement facilities, and they let you travel and stay in a room in one of their other facilities. The price is right, and the staff are absolutely wonderful. They don't spend a bunch of time trying to assess my mother and trying to get an idea whether she is right for them or not. They more come along the position of "We'll see, we'll put your mom in here, see how she goes, and we will help her as much as we can." They're very flexible, they work with her, and they don't charge extra. These people are really down to earth and really cool. The place is great, and it's an incredible value. She had a swollen leg for seven years, and when she moved there, the swelling went away. It's because the food doesn't have a lot of salt in them. They have nutritionally balanced food. I'm blown away. Her apartment is beautiful. The place is gorgeous; it is a gem.



timorc March 30, 2015

I am a friend or relative of resident

Facility is nice and food is about what you would expect. Biggest problem I have is that management changes about every six months or less. One thing that is very important to elderly is consistency, but you don't get that here. As soon as residents get to know and trust the managers, they are gone. Some have been nice and caring, but others have acted asif they are just occupying time till they are moved.

Provider Response

Hi, I'm Katie, I work at Holiday Retirement's Home Office. I'm so sorry to hear that you have been less than pleased with Ponder Creek's management turnover. We agree that our residents need to build strong, trustworthy relationships with their community's management teams and heed your concern. I've passed your review on to our Resident Relations department for their review. Please note that you're welcome to call them as well at 1-800-370-8331. Thank you, Katie



Carolyn100825150 October 25, 2014

I am/was a resident of this facility

Mostly the people that live at Ponder Creek Estates are very nice people. They have gone through a series of management changes in the past four months.The place is very inviting; they used to have a piano in there, but the management decided to stick it in the corner in the dining room. Everytime someone comes to play music and they need it, they have to pull it out which is hard on the piano. We have studio, one bedroom, and two bedroom apartments, and it is a three floor building. I am in a one bedroom apartment; there is no stove or anything because all of your meals are included in your rent. There is a small refrigerator, and you can have microwave or a lot of people has other instruments and the room that they can cook with if they want. Most of the time, the food in my opinion is not bad.



Margie6 July 20, 2014

I visited this facility

I visited Ponder Creek Estates, and it was lovely, but I couldn't possibly afford $1800 a month. I think it's a beautiful place. It's nice, and there are activities. I was able to eat some lunch there, and it was absolutely very nice. I talked to a lady on the phone several times, and a gentleman, and they were as nice as they could be. They have some excellent staff there. For people living in the area, it's the place to go.



Wandr May 11, 2014

I visited this facility

All that glitters is not gold. I spent the night at this facility and all night long there was a lady with dementia knocking on all the doors. This was supposed to be an independent living place.



Caring78743250 February 28, 2014

I visited this facility

I like Ponder Creek Estates because it's a little bigger. It just seem like it had a little more interaction with the residents. They had a lot of outside people come in, entertainment, music, and I think that's important for the senior community to be around. The dining area was really nice. It was a lot bigger. It was beautiful and I liked the setup they had. It was very relaxing.



Caring78005950 January 31, 2014

I am a friend or relative of a resident

I found Ponder Creek Estates through word of mouth. The facility is built like a cruise ship. It's clean, well kept and just outstanding. It's also near the hospital. My dad has a spacious apartment, like 625 square feet. He has a nice bedroom, bathroom and kitchen. The managers really care about the people that lived there. Their dining facility is like a top notch restaurant. Meals are prepared by a chef. They have all kinds of activities, something is always going on there. They have a mini gym, bingo and a bus for outings. It's just a great place to be.



nanniek August 24, 2013

I visited this facility

I spent a weekend at Ponder Creek back in July of this year. I have also been there before. I have friends that live there or had lived there. To me the place is very inviting, homy air about it. The place is very inviting, the food is very good and the people that work there are very nice and helpful. I have toured another facility that is brand new. It was very nice but not very inviting in my opinion. I have intentions of moving to Ponder Creel as soon as possible.



Norine2 April 30, 2013

I am a past client of this provider

I slept one night at Ponder Creek Estates. Everything was fine except I didn't like the layout of the apartment. They have the same activities as every other place would have.



Scott 1 February 19, 2013

I visited this facility

Ponder Creek Estates was very clean and very nice. The people were fantastic and the food was great.


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From Ponder Creek Estates


Ponder Creek Estates is located in Louisville, KY, providing a vibrant backdrop for your new life as a valued member of our caring community.

From pleasant housekeepers, to attentive servers at mealtime and helpful maintenance technicians who are there when you need them, this community is the new extension of your family. We take pleasure in getting to know each of our residents and look out for their comfort and happiness. Our chefs prepare three delicious meals each day, served in our beautiful dining room. We provide housekeeping, linen services, fun and stimulating activities, off-site excursions, transportation to your personal appointments and a variety of classes and programs. Our warm, comfortable community and our friendly staff and residents will welcome you. We look forward to making your life easier any way we can.

So come to Ponder Creek Estates for a visit...and stay!

*We understand that each individual is unique and that needs may change over time. Holiday Retirement does not provide any health care services. However, residents are welcome to receive services from any outside home health care provider of their choice to help them continue enjoying life at our community.

Features of Ponder Creek Estates


Technology and entertainment

  • Cable TV in resident's rooms

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio apartments

Features

  • Beauty/Barber shop
  • Computer room
  • Hiking trails
  • TV room
  • Parking for residents
  • Transportation for residents (shuttle bus or similar)

Dining options

  • Some residents have in-room kitchenettes
  • Meals delivered to residents' rooms
  • Meals in a shared dining room
  • Dining extra: Private dining room

Activities

  • Fitness
  • Organized offsite activities (outings, etc)
  • Lectures and discussions
  • Wii sports competition

Guest services

  • Guests can attend meals
  • Guests can stay overnight
  • Ample parking for guests

Cleaning services

  • Housekeeping
  • Laundry service for linens
  • Private services

General

  • Minimum age: 55

Costs

  • Minimum rate: $2,024/month

Location of Ponder Creek Estates


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