Oxmoor Lodge

(24)
8021 Christian Ct, Louisville, KY, 40222

Reviews of Oxmoor Lodge


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January 15, 2016

By Sincerely trying to help

I visited this facility

I visited with my sister right before New Year, That day they gave us one price for an apartment. They were not available two of the intervening days before the next Tuesday when we returned at which time they had raised the price significantly. They told us after the fact they needed a decision within 48 hours. On our second visit is when they mentioned a $5000 non-refundable buy-in fee fee for the first time as well. There was no consistency between our first and second conversation with them.. The managers next ploy was to down-sell my sister to an apartment with half the space of the original for the price originally quoted. We left not trusting a word being said. Having received a copy of the lease from them to review, I would also caution that as a general matter there is no limitation in the lease on their ability to raise their "month-to.month" pricing.
Provider Response
Hello, my name is Katie, I work for Holiday, and while I am very sorry to hear these comments and reflection on your experience, I would like to sincerely thank you for sharing them with us. We want to make Oxmoor Lodge the best possible place to retire, and can not do that without open, honest, and thoughtful feedback such as yours. I am going to take these comments and share them with the appropriate parties. Of course, if you have additional feedback, please, we would love to hear from you. Again, thank you for the thoughtful feedback. We hope you have a wonderful rest of your day and to hear from you very soon. --Katie

December 10, 2015

By Judy116344350

I visited this facility

We had a tour of Oxmoor Lodge, and it was very nice. We did not eat lunch that day because we didn't make arrangements to do so. The staff was very friendly and willing to work with us financially, but they were also too pricey for my mom's budget. The rooms were clean and spacious, and the dining room was clean. The residents all spoke to us.

September 29, 2015

By Myron4

I visited this facility

Everything looked like it was as it should be. The staff answered my questions. Oxmoor Lodge was a very impressive place, and I would recommend it.

June 14, 2015

By Txkimh

I visited this facility

I visited this facility with my mother, and we both loved it and felt comfortable there. Tammy and the staff were so warm and helpful. Ultimately, my mom chose another facility because the location was closer to family, but I would not hesitate to have my mother live here. The residents seemed genuinely happy to be there.

May 03, 2015

By Amy42

I visited this facility

Our visit with Oxmoor Lodge was great. They scheduled the meeting right around when the dinner service was so that we would be able to go in there to see the type of food and see the atmosphere during dinner, and it was really nice. Our whole family had a meal there, and it was great. The lady who showed us around actually works with my sister-in-law because my sister-in-law visited nursing homes, did lectures, and taught exercise because she's a physical therapist. So, she was actually friends with my sister-in-law, and she was very nice. It was a great introduction to Oxmoor Lodge. One of the interesting things was that their facility had other facilities all over the United States, you could visit any of those facilities, and it was free. If you needed to go to the grocery store or if you needed to go shopping, they arrange travel for the residents who couldn't drive, and that was nice because my mother couldn't drive anymore. It seemed like a nice, clean, and healthy environment.

February 17, 2015

By Susan72449050

I visited this facility

Oxmoor was my least favorite. It was a little more rundown. It needs some updating. It’s not well up-kept. I didn’t smell urine, but I smelled a very strong air freshener; it was so strong that it gave me a headache. It didn’t seem to be as impressive as the other two. I noticed that they were doing just inside the community.
Provider Response

Hi Susan, I'm Katie, I work at Holiday Retirement's Home Office. Thank you for leaving a sincere review. I agree that first impressions are important, so I sent your feedback to our Resident Relations department for their review.

January 23, 2015

By Caring84572750

I am a friend or relative of a resident

My mother really likes Oxmoor Lodge. She has a one-bedroom apartment, and it is nice. The dining room is really good; it does look like a big hotel dining room. I've eaten there three times with her, and she likes the food. They have games, they go different places, and they have some sewing clubs. I was impressed with the friendly people that took us on the tour.

October 06, 2014

By Jeff29

I am a friend or relative of a resident

We chose Oxmoor Lodge because it was most convenient to where we live. It is well maintained, very comfortable and of good size, not large nor small. The people working there were fine with no problems. Dad is as happy as a 90 year old boy can ever be.

September 17, 2014

By Caring93653750

I visited this facility

Oxmoor Lodge was very nice. It was inexpensive and was a good deal. You’re next to a mall. They have a small walking path and a nice porch on the back. The people that ran Oxmoor Lodge live there. They seemed very accommodating to the residents. The residents can bring family members in and they get to eat for free. The dining room is nice. They actually have apartments for people that come to visit. If they have one available, guests can stay in them. The rooms were OK. The ones I’ve been in were the ones people just moved out of. And so they weren’t ready to be moved into. But I felt it was a little on the small side. But they had studio, one, and two bedroom apartments. Some of the rooms actually had a small porch that you could walk out onto. Her socialization is better in this place too. They have activities. They have buses that will take everybody somewhere; you are able to take your car, and its $10 a month for parking space. I think they celebrate the holidays, and they have a mentor program. An actual resident helps a new resident come in and get accustomed. It’s a really nice setup. My mom and I are really impressed.

August 14, 2014

By Donna88395250

I visited this facility

I liked the small apartments of Oxmoor Lodge because it was close to my church. It was close to shopping centers as well. I liked it better than the other place. The person who showed us around was very helpful and one of the waiters was also extremely helpful. The food was excellent.

July 19, 2014

By Margie6

I visited this facility

I was able to visit Oxmoor Lodge, and they have a lovely bar where you can go and get snacks 24 hours a day. The place is very attractive. The apartments are big.

June 30, 2014

By Howard13

I visited this facility

My visit with Oxmoor Lodge was very good. It was a fabulous place. The lady who assisted me was very considerate. She showed me around. Everything was explained to me like the types of care available and what type of house would be affordable. The apartments were spacious enough. I would recommend them to others.

February 28, 2014

By Caring78743250

I visited this facility

The staff was very pleasant at Oxmoor Lodge. They were very informed, too. The interaction with the residents was really positive and encouraging. It was a very clean facility. I like the apartment's setup. They also have a nice little lake in the back, so the residents can go out and relax. And it was close enough to eating areas or outside restaurants, so they could go with their family.

December 30, 2013

By Howard10

I visited this facility

My visit with Oxmoor Lodge was very good. It was a fabulous place. The lady who assisted me was very considerate. She showed me around. Everything was explained to me like the types of care available and what type of house would be affordable. The apartments were spacious enough. I would recommend them to others.

April 30, 2013

By Norine2

I am/was a resident of this facility

Oxmoor Lodge is VERY competitive in price. The accommodations and the food are very good. My room is a good-sized studio. The facility has a beautiful view from the backyard. It's close to the mall and there are also lots of activities to participate in. The people here are friendly. The staff is very helpful. If you can't eat something that's being served, they'll arrange to get you something else. They provide linens and toilet paper. They do housekeeping once every week. They provide transportation, within a 10 mile radius, for doctor appointments. The facility can improve on providing transportation on a more frequent basis instead of just once or twice a week.

August 02, 2011

By taulebell

I am a friend or relative of resident

My mother moved into Oxmoor Lodge in March after a hospital/nursing home stay. She is 89 and previously living in her home. The physical therapists from the nursing home suggested she need a less confined placement but yet more services than she received at home. Oxmoor Lodge and their caring staff have been a wonderful new home for my mom. The Activities Director has an excellent program which has gotten my mom into more activities than we could imagine. The three (3) lovely meals in the dining room are delicious and nutritious. The fellowship during mealtime is cordial and welcoming. This is an answer to prayer.
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Photos of Oxmoor Lodge


Features of Oxmoor Lodge


Costs

  • Minimum Rate: $1799/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments
  • Housing Extra: Cottages

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Room Service For Meals
  • Dining Extra: Private Dining Room

Features

  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation
  • Hiking Trails
  • Tv Room
  • Resident Parking

Cleaning services

  • Laundry For Linens
  • Private Cleaning Services
  • Housekeeping

Technology and entertainment

  • Cable In Rooms

Activities

  • Offsite Activities
  • Lectures Discussions
  • Wii Sports
  • Fitness Room

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests

General

  • Minimum Age: 55

About Oxmoor Lodge


Oxmoor Lodge is located in Louisville, KY, providing a vibrant backdrop for your new life as a valued member of our caring community.

From pleasant housekeepers, to attentive servers at mealtime and helpful maintenance technicians who are there when you need them, this community is the new extension of your family. We take pleasure in getting to know each of our residents and look out for their comfort and happiness. Our chefs prepare three delicious meals each day, served in our beautiful dining room. We provide housekeeping, linen services, fun and stimulating activities, off-site excursions, transportation to your personal appointments and a variety of classes and programs. Our warm, comfortable community and our friendly staff and residents will welcome you. We look forward to making your life easier any way we can.

So come to Oxmoor Lodge for a visit...and stay!

*We understand that each individual is unique and that needs may change over time. Holiday Retirement does not provide any health care services. However, residents are welcome to receive services from any outside home health care provider of their choice to help them continue enjoying life at our community.

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Oxmoor Lodge


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