Novellus Kingwood

Mom in Memory Care

My mom is in Memory Care in a single-person, 1 bedroom apartment. She has her own bathroom and closet. We furnished the room. The Memory Care area is locked, which is helpful because my mom gets agitated and walks day and night, so the locks keep her safe. There are common areas: an outdoor garden, a living room and dining/activity area, where they play bingo and other craft/table activities. Residents are sometimes mainstreamed with the assisted living residents for games, crafts, special meals, music, and parties. The staff dispenses her medication, helps her shower and dress. They clean her room and answer her innumerable questions. A staff person is always awake and present, so if residents are up at night, someone is there to care for them. I visit frequently and know the staff. I consider them to be part of my mom's care team. If they notice a change in her behavior or health, they call me. They give me essential feedback and do whatever they can to help her. If she falls or seems altered, I get an immediate call. I can see documentation of medication dispensation any time I ask. Most importantly, they are kind and affectionate toward my mom. I am grateful for this caring staff. The facilities are not brand new, but that's insignificant. This care is worth every penny.

Diana9341

I attended the family dinner night and was met with friendly staff. The building is clean , smells great and the food is amazing. Our family is very pleased with the staff.

Scott

The tour that I got at Novellus Kingwood was slightly abbreviated. We focused more on the memory care area. The facility was a good size. It seemed like they had plenty of friendly staff. It was the assistant director who gave me a tour. She was very friendly, gave very good answers to questions, and provided information. They had a small courtyard. The dining area was a little bit crowded.

Rhonda

My parents moved in. The staff is pretty cool, they're following the protocols, but yeah, they do some activities. There's enough room for two. They found a two-bedroom suite, so there's ample room. They have a hair cutting place, they take care of their clients, and they provide meals three times a day, plus there's a 24-hour cafe. My parents are never hungry, and they can come and go as they please. There's somebody there to help them with their meds right now. My parents haven't complained about the food, they eat it all, and they seem to be happy with it.

Priscy

My mom has been staying at here since July 31. It's an excellent place to stay. My mom gardens a lot so they have a garden area with my mom's name on it. They have rabbits and an aquarium. The place is very nice and clean. They have a chef and a very nice dining room with real china and cloth napkins. There's a really nice receptionist who greets you as you come in the door. During the flood, they kept sending emails and calling me and letting me know that Mom was OK. They have a bus with a nice driver that takes them shopping and to banks, a band comes in, Happy Hour, a library where they can do puzzles, and a washer and dryer area. You can pay for laundry services or they can do it themselves. I could not have picked a better place. Mom loves the food. She had her birthday party there, and the only thing I supplied was the cake. They supplied everything. All the people came out to say Happy Birthday, brought out lemonade for the family, and made us all feel welcome. My mom has her own apartment, and they clean it for her. She has a life alert around her neck and they come in and assist with her medications. They have a doctor who cuts their nails if they have diabetes and they also have a beautician who does their hair. I couldn't ask for any better.

Manases

It was outstanding, and I loved it. The staff and residents were very nice. The dining room looked like a hotel. The rooms looked like nice apartments. When I went there, it was happy hour and the residents were having drinks and snacks. There was singing with a church group and all the elderly people were there, even those in wheelchairs. They gave us delicious, freshly baked banana bread, which might have been a ploy to get me to sign up, but I appreciated the thought.

Turid444408

It is absolutely the best place I've ever seen. It's very clean and they do a lot for the people in there. They have different departments depending on their ability. My friend is in the memory care unit, which is a closed area, and they can't go out without having someone to take them. They have activities for them, and it's just a wonderful place. Every Thursday, there are people coming in to sing and play guitars and pianos. The elderly are singing and happy. They treat my friend very nicely. They have breakfast, lunch, and dinner with a white tablecloth, like being in a restaurant. It's excellent.

Anne701351

It was a smaller complex. The residents seemed happy, and the staff knew everyone by name. It was very clean. I liked it because they only had 50 residents and day-long activities.

Madelaine1

Our experience was very positive. The staff members we met were very friendly. Overall, our impression was not as good because it was smaller. It was a nice place, though. There were adequate activities, but being a smaller place, there was not a need for much.

Caring109977250

So far it is great for my mom. They are very courteous and diligent. They have also been pretty efficient in taking care of her. They check on her several times a day and gets her medicines all lined out. Her room is sufficient. Their dining room is nice. I haven’t eaten the food, but she seems to eat three meals a day there; she doesn’t want to miss one, so that must be good. They basically have some activities for their residents probably every hour and a half from bingo to golf to happy hours. They have exercise, and they do a lot to promote for people to go out and socialize.

Martha48

I liked the location but I did not like the layout of the apartments. They only had one-bedroom units. The staff was very friendly, very helpful, and very nice. The dining area was fine. The facility was nice.

Anonymous103947550

I thought it looked very nice and it would be something that I would further investigate when my aunt gets here. It looked lovely, very accommodating and friendly.

Ann88010550

It was a very nice facility. I only saw the studio-size room, which would have been too small for my mother. The staff was excellent. They were very kind, informative, personable, and understanding. They interacted well with their clientele.