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Reviews of Abbotswood at Irving Park
Beth552756 September 13, 2016
I visited this facility
I’ve already placed my father-in-law, and he hasn’t moved in yet, but we are very happy with where we have chosen. He’s going to Abbotswood at Irving Park. It is independent living with options for assistance, so I think it’s where he will be happiest. They have everything -- libraries, workout centers, bus trips, and speakers. It’s one of the most elite retirement centers we have in our county. I’m going to give it a 5 for right now because they’ve been wonderful to deal with so far. So I give them a 5 for this level of assistance. He doesn’t live there yet but, this far, we’ve been happy.
Grandma'sGirl25 April 23, 2015
I visited this facility
My grandma lives at Abbotswood and I visit her often. It's a nice place, but they should make some changes. I watched the cleaning lady clean the shower with the same rag she cleaned the toilet with. Then after she swept the floor and vacuumed I could still see dirt. Grandma said she always takes a brush and dust pan and cleans the leftover dirt after the cleaning lady leaves. Also, several employees of the maintenance team are very rude and do not seem to put any care into their work...some are very lazy.
I am sorry to learn of the experience you and your grandmother had at our community. Our Environmental Services Department holds itself to a very high standard here at Abbotswood at Irving Park and the practices that you describe are not a part of that standard.
Honesty, integrity and accountability are a part of our core beliefs as a Kisco Senior Living Community and it is very important to us that the services we deliver are reflective of those beliefs.
We frequently get feedback from individuals who not only praise our service but also appreciate how our dedicated staff make Abbotswood at Irving Park not just a community, but a home. We take all feedback seriously as we seek to continuously improve. If at any time you feel that your grandmother is not getting the very best quality service, I invite you to come speak with me in person. Please feel free to contact me at 336-298-8061.
Abbotswood at Irving Park – A Kisco Community
Hollis2 September 15, 2014
I am a friend or relative of a resident
Abbotswood at Irving Park is a beautiful facility, and it is built in a square with a beautiful courtyard in the middle. The staff is fabulous, fantastic. In my parents' facility, most of the apartments open up to the outside, the others open up to little neighborhood areas, and they all have living rooms where they commune. It is very, very nice. I would definitely recommend this to people who are looking for places to live as they get older. The food is OK, and the dining area is nice. There is no buffet -- it is all sit-down, and they have a nice selection of choices. Their soups are delicious, they have good desserts, and you can get a glass of wine if you want one. They also have a little café, so if you prefer to just have a little sandwich in this café, it is really nice as well. They have activities like Bingo, movies, a lot of music in the evening, different people coming in to play music, always different things around the holidays, craft things, trips around town, and they have drivers that take them to the doctor's, grocery stores, and other places. They have a free bus, I think, once a week that goes to the shopping center and another one that goes to the grocery store. My parents have lived in this facility for six years. They had just moved from independent to assisted living.
Caring390870 July 30, 2011
I visited this facility
This magnificent facility is a two-tier, three floor facility that will take your breath away. I only have one complaint and even then I am going to give it five stars. That is how wonderful this place is. I walked through the double doors and I thought I was in a six-star resort. I visited the three-floor side of the buildings. This tier is for people who can get around on their own but may need help from time to time.
When I first got there I had to wait to be helped for about five minutes but after that, I had a blast. I spent almost an hour with my "host" being shown around the property. She showed me every single thing they had to offer from the style of rooms they had to offer to the game room to the barber shop.
Every single resident was happy, not a frown on any face. Everyone was having a blast. In fact, there were three elderly ladies playing on the Wii game system in the game room competing like it was the Olympics. These women had to be in their 80's or 90's.
The age limit to get in this facility is 55 but they said they would make an exception if need be. How many places could say that they would do that for people? This is definitely the best assisted living center I have seen yet and I can honestly say that I may not see a better one.
From Abbotswood at Irving Park
Features of Abbotswood at Irving Park
Technology and entertainment
- Internet in residents' rooms
- Computer room
- Hiking trails
- TV room
- Gardens/outside patio
- Parking for residents
- Transportation for residents (shuttle bus or similar)
- Guests can attend meals
- Guests can stay overnight
- Arts, woodworking, craft
- Laundry service for clothes
- Pets: All Pets
Location of Abbotswood at Irving Park
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