Cheyenne Place

Jean

We lived at Cheyenne Place. We moved from there last year. This is independent living. They've got other kinds of people in there, too, but I don't know what their setup is as far as what they accept. When we first got there, I liked it, but after about a year in there, I didn't care for it anymore. It just kind of went downhill that's why we moved. The staff were very nice. We had a cottage that was off the main building. It was old, but it was nice. They had activities. Once in a while, they would go on little trips to scenic places. They had poker on Sundays and bingo once in a while. My husband got most of it going. They had housekeeping and they have food for amenities. They had breakfast, lunch, and dinner. They didn't serve us on Saturday and Sunday. The food was alright. The value for money was reasonable.

S. Francis

My mother had lived there for almost 5 years, her experience there was awesome . The staff genuinely cares for all the residents. If there is a need they fill it immediately. Jen W. is unbelievable in how she runs things. She goes the extra mile to make sure the residents have a good experience. I would highly recommend this independent living facility to anyone

Anonymous

My mother is in Cheyenne Place. She gets breakfast, lunch, and dinner Monday through Friday, and on weekends she gets breakfast and lunch. I don't think they do dinner on Saturday and Sunday, and she's fine with that, she can cook her own meals if she needs to. It's a retirement community so she does her own thing. If there are people over there who can't do everything, then they have to have their own nurse or provider come over to help them. And their brain has to be functioning and they should be able to do cognitive things like go to the bathroom by themselves and be able to walk around their apartment. If they fall, then they have to go to assisted living. Our overall experience is fine. It's owned by Genesis HealthCare, I don't like a lot of their rules, but it's OK. Their staff is adequate. I didn't like the fact that I wasn't able to go and see her for like six months. They said I could come over there and we could visit outside, but it's hard for her, and she has to have a mask on the whole time. It's hard for her to be outside in the 95 degree heat, and I don't like that part at all. One time they were refusing medical care to take her to her medical appointments and stuff, but I put a stop to that and it wasn't a problem after I called. There are certain things I like about it and certain things that I don't. Mom says the food is pretty bad. The facilities are pretty old, it's about 40-50 years old, so it's pretty dated, and they have no activities. Overall, it's poor quality and it's not that great.

JS

I moved into Cheyenne Place a week ago, and it was excellent. They have done everything that I asked them to do, they replaced slats in the blinds, removed the chandelier that was uglier than sin, just little thing they fixed in the apartment, and the food is good. Everybody is friendly, and I only met one grouch, so I'm very pleased with the situation. The staff is so helpful, one of the maintenance men has taken a box down and put it back up on the shelf at least 5 times for me; they bend over backwards to help you. Everything is well maintained, I think it's nice, and the dining area is like a restaurant with tablecloths and cloth napkins. They have a lot of activities from jewelry making, to trips to museums, Target, and Walmart.

Bill Cop

They have mice in apartment. Food is really bad. It might be good when they start but sometimes it’s hard to tell what it is. It’s that bad. Someone stole huge tv from family too. Increase in price every year. Staff is friendly. Like bingo.

Gargaro

My brother resides in the main building. It is kept clean and the employees are wonderful. HOWEVER since Genesis purchased Cheyenne Place it appears that they do not want to put any money out. My brother had his air conditioning go out once, his heat has gone off twice and his refrigerator door fell off. The hvac repairman said that the relay switch was so old in the furnace that the part would have to be ordered. He is now on day five with a space heater. Enough said l think.