Paul G. Stewart was recommended to my parents by a friend some time ago and they've been living there for about four years. It's independent and assisted if you need assistance and it's at a very nominal cost.
They provide lunch and dinner if you need it. They have the Golden Diners and the food is pretty good. The ball room, media room and the computer rooms are kept pretty clean. They have a facility for exercise and they have a movie theater. They have trips to various stores and shopping, different things like plays and art classes. They have a Christmas party and occasional field trips. They recently put in a grocery store inside of the building on the first floor but it is also open to the public.
While there, I was a little concerned because I felt like they could have cleaned the hallways a little bit better and I also felt like they could have painted near the elevators a little bit better and it was often one elevator that was not working. But they have, in the last month, painted by the elevator and got it looking better and they are cleaning the hallways a little bit better now. One elevator is still not working often and for a building that size for that many people especially for senior citizens and some elderly who can't walk that fast, it's not a good thing to have even one elevator that's not working. They should all be working.
Sometimes if a senior has a concern, there is a young person that is working in the office. It may be a generation gap in communication and the person doesn't realize that that person could be their grandmother or their grandfather and it's important to make sure that office staff, no matter what their age is, speaks to residents with respect at all times. There has only been a couple of occasion where one of my parents has not sulked that they were spoken to with respect but they it was only two incidents.
One of these times, it was as though they just weren't listening to a senior taking into account what they said but they did take to account what was said and they started cleaning the hallways better and they painted the hallway near the elevator. They did start taking action from what was said. It's a couple of things that they need to work on.