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Gardens at Ocotillo Senior Living

1601 West Queen Creek Road, Chandler, AZ 85248

(800) 558-0653 (Call a Family Advisor)

4.43

(16 reviews)

Offers Memory Care, Assisted Living, Independent Living, and Continuing Care Communities
Top rated on Caring.com

2016

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Reviews of Gardens at Ocotillo Senior Living in Chandler, Arizona

4.43

(16 reviews)

  • Facility

    4.8

  • Staff

    5.0

  • Food

    3.7

  • Activities

    5.0

  • Value

    4.0

Top rated on Caring.com

2016

Lillie

5

December 26, 2023

I visited this facility

My tour of Gardens at Ocotillo Senior Living was fine. The community was nice and beautiful. The staff who gave the tour was nice and friendly. There was no problem with the tour at all. The rooms were very elegant. The place is only 10 years old, so everything was new and decorated beautifully. The dining area was nice. They had nice patios and a pool.

Provider Response

Hi Lillie, we appreciate your kind words and the time you took out of your day to review us. We hope you have an amazing day!

Stacey

4

August 31, 2021

I am a friend or relative of a current/past resident

My mother moved into the Gardens at Ocotillo Senior Living. It's very nicely decorated and up to date. The staff is very friendly, and receptionists are incredibly friendly and already knew our names after a week. The food is OK, servers are really good, and very attentive, accommodating, and very patient. They do have a salon available, they also have a library, and a theater to watch movies, and they have a bistro area where you can get coffee, water, and fresh fruits.

MStamps

5

October 20, 2019

I am a friend or relative of a current/past resident

My father originally came to Gardens for 30 days of respite care in June of 2018. In October the same year he decided to make it his permanent residence. I have great peace of mind having him there and close to my home in Chandler. Tami, the director obviously loves what she does and has always been there to answer my questions and help my father when I’ve needed something special. She is just one of the great assets to Gardens. Irene, Andrea and Leah are also solid caregivers that never hesitate to answer my questions or help with any requests as well. They all take the time to make my father and the other guests feel welcome and individually important. There are numerous activities available for all residents, shuttle service to shopping if needed, two restaurants to dine in, a lounge and a bistro to enjoy any time. One of the best features that gives me comfort is the emergency button all residents wear, he has used it many times and received the assistance he needed as soon as possible, this is so important as our parents get older and need additional help at times. We had numerous choices of where my father wanted to move; he chose Gardens, and I am glad he did.

Provider Response

Hello, we're happy you found our staff to be so supportive during your father's experience here at Garden If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! s at Ocotillo.

CB

5

December 4, 2018

I visited this facility

Gardens at Ocotillo is very nice, homey, and one building. The rooms are roomy enough and adequate. They have transportation within 25 miles, activities, and programs.

Provider Response

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Gardens at Ocotillo

Adrchandler

2

October 9, 2017

I am a friend or relative of a current/past resident

Had a family member here and while she needed moderate assisted living, they were great. As her health declined, the level of care and the coordination of communication between family, physicians and caregivers also declined. Would not recommend for advanced assisted lliving and be sure to also read the residency agreement so that termination billing and charges are not unduly assessed. Easier to get in than to geet out without penalties.

Provider Response

Dear Adrchandler, We're happy that you were pleased with the great care received at Gardens at Ocotillo when your mom was in better health. Unfortunately we do not offer or are we licensed for a skilled level of care and as her health declined she required more one on one care than we could provide in our assisted living. We miss her smiling face and daily visits to the front desk to chat with our concierge. As a Spectrum community, we strive to create the best experience for our senior population and appreciate your input.

Barbara

5

September 6, 2017

I am a friend or relative of a current/past resident

My mother has been in the Gardens for two years. She started in independent and now she's in assisted living. The place is very clean, and the staff is experienced. The rooms are pretty spacious with a wide variety available, but the food is horrible. They give seniors too many carbohydrates.

Paula T.

5

December 10, 2016

I am a friend or relative of a current/past resident

We spent six months looking into facilities that offered assisted living choices for our 95 year old mother. We looked online and visited many facilities in the area. We chose the Gardens at Ocotillo for a number of reasons and have not been disappointed. There was never a hard sell, which we appreciated. The facility is gorgeous and there are beautiful seasonal touches throughout the common areas. Mom’s apartment is perfect for her. She even has her own washer and dryer in the apartment! The caregivers and staff are incredibly kind to Mom and truly love what they do. If Mom rings the buzzer, somebody promptly shows up to assist her. Our goal is for Mom to get the help she needs, but to do as much for herself as she is able. The staff has made that happen. She gets the help she needs, which might be different one day from the other. We have been able to specify what daily and weekly needs work for her. Mom is very sharp, so if something isn’t working, she would tell us! Mom loves to dine. Cloth napkins and a beautiful dining room with a full menu is available. She can order off the menu or from the two specials of the day. The dining staff seems to know just what special touch is needed for each resident. Activities are numerous! There are special events on a regular basis…singers and professional groups come to the facility for seasonal entertainment. Once each month there is an extra special dinner that is focused on a certain color. Residents dress up and seem to love the special evening. Mom goes to exercise class during the week, and has a standing appointment at the hair salon. When she needed physical therapy, she was able to get quality rehab at the facility, which was very helpful to her. The facility is large enough to find people who Mom enjoy, but small enough where the caregivers and staff know Mom. We have had great communication with the caregivers and administrators. Our extensive search has been successful! Mom has now been at the Gardens at Ocotillo for 16 months. She originally told us she lived at the “Meadows”…and we’d know she was home when she called it the “Gardens”. It’s been the “Gardens” for over a year!

Dan284580

4

October 19, 2016

I visited this facility

Gardens at Ocotillo was a nice place, but it was too far. It seemed immaculate, well laid out, and the rooms were OK, but they were pretty tight. We were impressed with it, but we were not impressed with the location. It was not convenient as far as doctors and everything. They could improve on the size of the rooms.

Provider Response

Hi Dan, Thank you so much for taking the time to write a review for us. Gardens at Ocotillo Senior Living does offer transportation to doctors offices and other professional appointments withing a 10 mile radius. Additionally, for or residents who are comfortable with switching primary care physicians we actually have a group of doctors who will visit any or our residents right here at Gardens at Ocotillo Senior Living. We offer a plethora of accommodating floor plans and also have resources who can help with space planning and relocation management. We have so much fun every day that many residents find they spend less and less time in their apartments! We encourage you to give us a second look or please feel free to call us if you have any other questions or concerns. Thanks again, Dan! Have a great day!

Deborah632472

3

September 13, 2016

I visited this facility

Nobody seemed really happy at the Gardens at Ocotillo. The residents weren’t smiling or saying “Hello” to you. It just didn’t seem that they had a lot going on for the residents. Like they have a café area, but nobody was sitting in there, and that’s only open during certain hours. I didn’t see any of the residents out doing anything. The only ones that we saw were sitting in the hall, in the main entry way, either just sitting and watching people or waiting for a ride; nobody was really doing anything. The receptionist was nice, and the person who showed us around was nice, but it’s very pricey. Whether it’s a single bedroom unit or a two-bedroom, it’s very small. I think they need more areas available for residents to meet and do different projects together, whether it would be playing games or something like that. They just had pretty much one standard room and that’s the room they use. The choices you had were either the dining room, a crafts area, and your apartment. Those are the only places where you could really go and have some kind of creativity going on.

Provider Response

Hi Deborah, we appreciate your feedback and apologize that we did not exceed your expectations. Gardens at Ocotillo Senior Living offers many activities throughout the day for all of our residents. There are times during the day where we may not be as busy, but rest assure there is a lot of hustle and bustle with our residents. If you take a look at our community Facebook Page you will see many pictures of just how active our residents are. We would also encourage you to visit our website to see the 3 different activity calendars that are offered to our residents. We would love the opportunity to have you come back to Gardens at Ocotillo for a second look, speak with some of our residents/staff and revisit the number of communities rooms that are offered for resident activities. Please give us a call at your convenience.

momcaretaker

3

June 27, 2016

I am a friend or relative of resident

The facility is beautiful and has many activities to offer! This is wonderful place for people that can live mostly independent and don't require a great deal of help with advanced cognitive care..

Provider Response

Thank you, Momcaretaker, for reaching out to us. Your opinion plays an integral part in our customer service.

Sharon122737850

5

March 31, 2016

I visited this facility

Gardens at Ocotillo was a very nice, brand-new, smaller facility that allowed pets and had a fitness center and beauty salon. The staff seemed very friendly and amazing. We had lunch, and the food was excellent. The rooms and apartments were lovely.

smiles85249

5

March 28, 2016

I am a friend or relative of resident

My parents are residents at The Gardens. They love it! The staff is caring, kind and very professional. I would highly recommend The Gardens at Ocotillo!

Caring113957650

5

September 30, 2015

I visited this facility

My mother really loved Gardens at Ocotillo, but it's too expensive. We both visited and it's beyond beautiful. The staff was perfect. Everything was really wonderful and on point 100%. The food looked and smelled delicious. The place was so nice that I wanted to move in.

Caring111263250

5

August 14, 2015

I visited this facility

Gardens at Ocotillo Senior Living is a really nice facility. They are very, very good. The place was nice and clean.

Mary107307350

5

July 29, 2015

I visited this facility

The Gardens at Ocotillo was an excellent place. It was brand new, so I would say that it was fresh. I had seen the one-bedroom and two-bedroom apartments. They were pretty large, and they had a washer and dryer in the walk-in closets. It had a lot of activities, a gym, a theater, and a heated pool.

Mark99257750

5

January 15, 2015

I visited this facility

We went to Gardens at Ocotillo. It was very nice and clean. They had great facilities. The apartment sizes were very large compared to the other ones that we have seen. They have laundry in their rooms but they also have a bigger laundry facility out in the hallways. They have several activities. They have a weight room, swimming pool, game room, and movie room. So far we have been happy with them. They have been very good giving us information. The guy who was in charge was very helpful in answering questions and giving information.

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Costs for Gardens at Ocotillo Senior Living in Chandler, Arizona

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$3,995

Starting Price

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$3,450

Starting Price

Independent Living

Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.

$3,450

Starting Price

Services and Amenities of Gardens at Ocotillo Senior Living in Chandler, Arizona

Costs

  • Fee Structure Extra: We offer a month-to-month rental

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We offer companion suites

Dining options

  • In Room Kitchens
  • Dining Room Shared Meals
  • Room Service For Meals

About Gardens at Ocotillo Senior Living in Chandler, Arizona

The Gardens at Ocotillo provide premium independent living, assisted living and memory care in Chandler, Arizona. Our new community delivers affordable luxury with At Your Service℠ hospitality and concierge services. Our services can help you with the transition to our community through packing and estate services, moving company referrals and more. Once you've moved in, we can help with errands, transportation - everything you need to get the most out of living at The Gardens at Ocotillo. Envision living at the Gardens at Ocotillo Senior Living surrounded by a staff of caring family members. From specialized transportation options to personal shopping, all you have to do is pick up the phone or stop by our reception / concierge desk and we'll be At Your Service℠!

Map of Gardens at Ocotillo Senior Living

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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