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Brightview Concord River

199 Concord Rd., Billerica, MA 01821

(800) 558-0653 (Call a Family Advisor)

4.2

(10 reviews)

Offers Memory Care, Independent Living, and Assisted Living

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Reviews of Brightview Concord River in Billerica, Massachusetts

4.2

(10 reviews)

  • Facility

    4.5

  • Staff

    4.0

  • Food

    4.5

  • Activities

    2.5

  • Value

    3.7

Steve

5

November 7, 2023

I visited this facility

We had lunch at Brightview Concord River and I thought the food was very nice. My mother has enjoyed it, too. I thought the grounds were beautiful. They did a phenomenal job with the outdoor space. It was exceptional. The building was beautiful. It's only ten or twelve years old and it almost seems like it's new. It was nice. They had a very diverse menu. They offered quite a selection of both specials that were available each day and then a static menu that was very substantive as well. I thought it was just a great offer. It was very impressive. They have 24-hour nursing, which I thought was very good, an on-site salon, and dining that's continuous service.

Provider Response

Hi Steve - Thank you for visiting Brightview Concord River. If you have any other questions about senior living at Brightview, contact our sales team.

Linda

4

October 27, 2022

I visited this facility

I thought Brightview Concord River was absolutely beautiful. The rooms were beautiful. The place was beautiful. It just was all about price range. The staff was very nice. When we were walking around, they knew the residents' names and stopped and talked to them. The residents seemed like they were pretty happy. Their rooms were beautiful. They were bigger. They were brighter and definitely bigger, but that's where the price came in. They were quite a bit more money. They had different things going on, so I think it was upbeat. They had activities going on while I was there.

Provider Response

Hi Linda - Thank you for your interest in Brightview Concord River. If you have any other questions about senior living at Brightview, you can reach our sales team.

JBower35

1

October 1, 2021

I am a friend or relative of a current/past resident

I selected Brightview for my Mom as it was very close to my home. My mom has Parkinson's. During my initial visit at the facility, I was told that they had several Parkinson's patients. A nurse from Brightview did an in-home assessment and we were good to go. The first night we were there, (I stayed with my Mom the first night), an Aide shoved a pill in my Mom's mouth. The food delivered to my Mom's room was usually cold. I reported this to the facility. I was advised by the staff that my Mom required a 3 person lift. I bought a lift chair and a gait belt. My Mom was recently hospitalized. When I got home from the hospital, there was a voicemail from the facility that they could not meet my Mom's level of care and gave me ONE day to find another facility for her. Now perhaps I was naive to believe the representative who made the pitch during the initial interview. She made it seem that they could handle my Mom's limitations. I also thought the whole point of the nurse's assessment was to determine if they could meet her needs. I feel that I was badly mislead and on top of that, giving someone only 24 hours to find another facility is cruel and totally non-empathetic. My advise is to question them closely before placing a parent here

Diane

5

August 8, 2021

I am a friend or relative of a current/past resident

My mom moved into Brightview Concord River. Pricing was transparent, so we've been paying what they told us. Everybody has been very nice, my mother has had to adjust to going there, but she likes everybody. She said the food is excellent. My whole family is very happy. They have bingo, they go out now that the COVID restrictions have been lifted, they have a small bus that they go out into. They've gone out to eat, they've gone sightseeing. It seems like once a week they have a live band, just yesterday they had a car show there with a lot of vintage cars, and I believe the public has been invited, there were a lot of people there.

Provider Response

Hi Diane - Thank you for your feedback! We will pass it along it to our team!

Robert

5

July 5, 2021

I visited this facility

We chose Brightview Concord River for my mom. It had good price, good community, and caring staff. It checked a lot of our boxes, and it was reasonable on the prices. I saw both care levels: assisted care and memory care. We liked the quality of the environment, the community services, where it was located, and the care level that I observed from the staff. I saw the staff in action. The room was really nice. The place was clean. I had a two-hour tour and spent most of the time talking to the director, but it seemed very clean and an organized.

Provider Response

Hi Robert - Thank you for your feedback! We will pass it along it to our team!

Virginia

5

October 28, 2020

I am a friend or relative of a current/past resident

My mom moved into Brightview Concord River. Before that, I was able to tour this place. The experience was very pleasant. The people are extremely nice and helpful. The place is beautiful, too. The rooms and apartments are very, very nice. My mother's very happy with her room. I know a couple of the cooks; one is my daughter-in-law, so I know the food is good. They are both very good cooks. The place is kept very, very, well. It's very clean. The staff is right there for you at every turn. I actually have not yet visited my mother since she's been there. I'm waiting for some test results to come back, but I know she's in great hands. I'm very, very happy with my choice. They have all kinds of things, especially if they're hearing impaired. I can't remember the program they have, but everybody puts on headphones and they dance around the place. They make it fun.

Anonymous111803750

4

August 21, 2015

I visited this facility

Brightview Concord River is fine, but the cost is extreme. It was a nice facility. They had a lot to offer. The rooms were nice. When the time comes, it would be a place I would consider. They have activities like daytrips and games. They were having lunch when my daughter and I went there. The dining facility was very nice. They had large, round tables. Everything was very clean and very neat. The residents seemed happy. The food was OK.

Caring99667350

4

September 30, 2014

I visited this facility

Brightview was a very nice facility. It’s new, and it’s not convenient for walking. There wasn’t really much of any place to walk outside, but it’s near a major highway north of Boston so the access for people coming to visit is easy. It was pleasant and clean, and the people were nice. It seemed like a very nice facility for people who would be mainly within the facility. Someone took me around to visit. She was very pleasant. I just popped in to Brightview, and they were very nice about taking me even though I was unannounced.

Caring85557150

4

August 29, 2014

I visited this facility

Brightview Concord River had a very beautiful courtyard and memory care facility. Their rooms are very, very nice and clean as well.

Anna's angel

5

August 21, 2012

I am a friend or relative of a resident

My mother was a resident there for 1 year following my father's death. She was on their Wellspring unit which catered to those suffering with Alzheimer's and dementia. The entire staff were caring. She got the best of care while she was there. Besides the beautiful facility they provided wonderful meals and always had great activities. They always encouraged family participation. This was a 5 star hotel in my book with all the amenities!

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Services and Amenities of Brightview Concord River in Billerica, Massachusetts

Costs

  • All Inclusive Rent

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: Yes
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals

About Brightview Concord River in Billerica, Massachusetts

Brightview Concord River is located in Billerica, Massachusetts, which sits 20 miles northwest of Boston. Visitors to the facility appreciate its proximity to a major highway for easy access for visiting opportunities. In addition to the cultural and social opportunities in Boston, Billerica itself also has shopping malls, dining venues and other destinations for outside trips and excursions. Friends and family members rave about the delicious meals in the community's finely appointed dining room. Family participation in resident activities is strongly encouraged, and amenities such as a fitness center, pub and beauty salon are highly valued.

Map of Brightview Concord River

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