We went to Sunnymere and it's dark in there. The manager and the head nurse are really the only ones that I met and I really liked them. They're very nice people, but it just made me very sad when I was walking around in there. It's really old, and they were just getting Wi-Fi, and it wasn't even installed yet. I was there on two different occasions within two weeks and when I first went there they said it was being installed. Two weeks later, it was still being installed. They're kind of behind the times there. I do not like that the shower is in the hallway and I do not like that the residents have to share a toilet. Two rooms have to share a toilet and the doors don't lock. If somebody's in there, the only way to know that is to knock. If somebody can't hear well because they're elderly, you just end up walking in. There was a staff member leaning up against the wall looking like she was going to throw up and did not hide it when I was being given the tour, which kind of disturbed me a little bit. I know that they're kind of short-staffed, so maybe they didn't have an option to send her home, but she just looked terrible. The grounds were very nice, but the rooms were so small and there's barely any closet space. The menu looked OK. They were having an exercise class while I was walking through and it didn't look like a very vigorous exercise class. These people are elderly, so you really can't do much with them, but advertising exercise classes was not something that they should be doing because it's not really vigorous enough.Provider Response
Sunnymere's motto is "The right place for the right person at the right time." While Sunnymere appreciates all feedback from our guests, it would appear that after visiting Sunnymere this anonymous person, found that Sunnymere was not right for their loved one. I hope they were able to find a facility to their liking.