Right at Home Winston-Salem


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Reviews of Right at Home Winston-Salem

based on 15 Reviews

sjnelson820 January 10, 2017

I am a current client of this provider

The fact that the caregiver was matched so well with my father made it so much easier to accept a stranger into his home. We had anticipated that my father wouldn't like anyone who came, but he really likes his caregiver. She did everything we asked her to do, and was very pleasant and friendly. She took him to a doctor's appointment one day, which was a blessing to me. I usually take him but this appt was spur-of-the-moment, and she got him there without missing a beat. I highly recommend Right at Home.

Myrtle366673 November 22, 2016

I am a current client of this provider

We are using Right at Home for my mother-in-law. The caregiver is excellent. I only show her one time what to do, and she already knows exactly what to do when she comes in every time. She is excellent with the patient, and she is also clean. She cleans up after herself. I have no complaints about her. The service of the agency is good. The only thing I do not like about them is the pricing. They tell you that if you use them consistently on a more regular basis or more than once a week, they will charge you like $20 an hour, but when we use them only on Saturdays, they charge us $25 an hour, and they want a pretty decent deposit.

Marlys OehingerUWTIF May 11, 2016

I am a current client of this provider

Very efficient and courteous. Tries hard to do a good job.

Eileen Macaulay May 11, 2016

I am a current client of this provider

The care from Right at Home is great.

Mike A. January 15, 2016

I am a current client of this provider

Right at Home (Winston Salem) has provided 24/7 care for my 90 year old mom following her stroke and rehabilitation. Even in bad weather and over the Christmas holidays they covered every shift with wonderful care-givers. Jackie has been a great resource and help in solving problems and making sure Mom's needs are addressed. Most importantly, Mom has thrived at home with Right at Home assistance. I am happy to recommend them.

Anonymous120158650 November 30, 2015

I am a current client of this provider

Right at Home is extremely efficient. They’re very helpful and professional.

rmiller546 July 16, 2015

I am a current client of this provider

My dad is in the advanced stages of Parkinson's disease and mom has Macular degeneration. Dad's condition has found him mostly unable to care for himself or to get himself around. We've all (including Dad) been concerned about Mom's ability to care for him in a safe and secure manner for them both. We interviewed several at home care givers, selected Right at Home and couldn't be happier that we have chosen them for helping mom and dad. Not only have they taken care of Dad by bathing him, helping him with his bodily functions and whatnot, but they've also relieved mom of a tremendous amount of physical labor which she did not need to attempt. In addition, the family has learned a tremendous amount from each of the care givers about how to get him motivated to help himself, how we can safely aid him in moving about and what type of care he needs. In short, they've not only helped to take care of dad but they've taught the family about how best to help him ourselves. They've been wonderful. The staff/care givers are considerate, gentle and most importantly provide care in a DIGNIFIED manner which our parents deserve. I'd highly recommend them!

Carolyn from North Carolina January 30, 2015

I am a current client of this provider

We have been clients of Right at Home Winston-Salem as needed from 2009-present. We are grateful beyond measure for the work of this wonderful group of people. Jackie Brewer, Assistant Director, has exceptional skills at working with clients. She is wise, knowledgeable, compassionate, and always has a host of ideas and solutions for whatever problem we need help with. The office staff are always helpful and they respond courteously to whatever questions or changes we may have. The caregivers are exceptional with many real-world angels in the mix. We are happy to give them a top review.

Charlie Sam December 29, 2014

I am a current client of this provider

We currently use this provider but will be transferring to another agency. Our mom has Alzheimers and diabetes. We needed a caregiver for cleaning, safety, meds, and healthy meals. Cleaning was a joke... gross is the better word. Safety -- Mom broke a glass candle. The caregiver left it until we came over (1 week later). Healthy diabetic meals -- didn't happen. The caregiver was feeding her sandwiches for every evening meal. On our last visit with Mom her glucose was over 300... they are very nice but we are paying $17.50 an hour for this caregiver to come into Mom's home and sit on her bottom watching tv. The icing on the cake was tonight when the caregiver called her agency less than an hour before she was supposed to be at Mom's house and called in sick... now Mom has no one there with her during the evening which is when an alzheimers patient needs a caregiver most... smh would not recommend this agency

Provider Response

The safety and well being of our valued clients is top priority at Right at Home Winston-Salem. Our customized care services include the availability of care services for aging loved ones diagnosed with Alzheimer’s disease or diabetes. Our mission is to improve the quality of lives for those we serve. We’re working incredibly hard to match caregivers to each of our valued clients based on the skills set of our caregivers, and individual care needs of each client determined by our thorough evaluative selection processes because of our genuine commitment to care excellence. Each care plan we design is customized to the individual preferences and needs of each valued client.

If our caregivers at any time fail to fulfill our high standards of safety or care expectations , we welcome constructive criticism because we’re better able to promptly address any behavioral observations not adhering to our established high standards of care excellence. In the rare instances a caregiver is ill or unable to care for clients in their homes, we’re committed to doing everything possible to make sure our aging clients are cared for. Right at Home Winston-Salem is your trusted home care friend in the Winston-Salem area.

Sandy R. February 19, 2013

I am a current client of this provider

Right at Home professional caregivers help my family stay at home and be safe and comfortable. We highly recommend Right at Home in Greensboro or the Triad as this is our second time using in home care and assistance from them. Mom and Dad have had surgeries and rehabilitation issues, and Right at Home care providers helped us everytime they came home or needed in home care. They are professional and legitimate, unlike some of the other agencies we interviewed. At one point, they provided 24 hour care and never charged different rates for 3 to 11 or 11 to 7 shifts. If you need in home care and assistance, these people really do a great job--always !!

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From Right at Home Winston-Salem

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

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