Reviews of Right at Home Wilmington, NC
cldaustin February 13, 2017
I am a current client of this provider
I'd like to offer a very positive review for Jennifer and Ashley of Right at Home in Wilmington, NC. My father has Alzheimer's and many of the associated challenges (both for me --his daughter--as live-in caregiver--and any in-home, third-party assistance.). Right at Home has been incredibly professional, provided quite good communication, and ensures unusually thoughtful, careful, and responsive staffing for in-home care a couple of times a week (to give me a break). Jennifer and Ashley LISTEN and have provided one of the best caregivers/experiences I've tried within the past year. Unlike a few other providers for home healthcare and continuing help, they work to match needs, personality profiles, etc. (Rather than the more typical, "here is a "body" for this week/day or the next, ever-changing staff, and last-minute scheduling/staffing changes.). Regretfully, our current "helper" must take some time off for personal reasons. Jennifer and Ashley are working to not only provide a suitable replacement, but they are having the replacement "shadow" our current caregiver. They are aware we will have to see how my dad interacts with a female vs male caregiver. I realize this has been a long review, but I believe these guys deserve a more in-depth review than most "one-size-fits-all" providers.
Rae M. February 08, 2017
I am a current client of this provider
I'm very pleased with the care that my 94 year old mother is receiving from Right At Home Wilmington. My mother suffers from dementia and had a very difficult transition to a new memory care facility when it was necessary to move her from Ohio to North Carolina. The initial facility didn't work out and Right At Home came into the picture when she had to move a second time within 2 weeks to a different facility. They are initially providing 24 hour companion care to assist the facility staff in helping her adjust to another new home and I plan to continue to use their services in a reduced capacity even after she is settled. The owner, Jennifer, and her staff have taken a very personal approach to the care they provide, treating her with respect and love. I live an hour away and in so many ways they have gone above and beyond my expectations from having a beautiful bouquet of flowers in her room on move in day to actually taking her laundry home and washing it when the facility's dryer broke and her laundry backed up. In addition they serve as my 'eyes and ears ' since I am not able to be there on a daily basis. I am very pleased with the individual caregivers that have been assigned to my mother. Jennifer has taken great care in selecting companions of varying ages that truly have a calling to work with not only the elderly, but especially with those suffering with dementia. The caregivers understand the disease, are able to see beyond the difficult behavior it causes and connect with the person my mother really is. In addition the owner has made it clear that she is available whenever I need to touch base even on weekends. During a very difficult time for me and my mother; God provided Right At Home Wilmington in answer to my prayers.
From Right at Home Wilmington, NC
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
Features of Right at Home Wilmington, NC
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