We have been using Griswold Homecare for my mother since the beginning of November. The caregiver we have would help Mom use the facilities, bathe her if needed and actually does some light housekeeping. She also fixes her lunch. She helps monitor things for us, like she would take Mom's blood pressure for us. She also accompanies her to physical therapy. We basically have her do different things with my mother. Mom had stroke so we're trying to keep her mind going and doing different things to help her to get better. This caregiver is very good. I don't have any problem with her, other than we wish that she would be more forward thinking. Other than that, she's good to my mother. She takes good care of her. She's also pleasant, so it's working okay. This is the second person to come into the house from Griswold Homecare. The first lady was very good with Mom and I really like her. She was more a little more interactive with my mom, but she had a very thick accent and it was very hard to understand her. That was the only complaint I had about the first lady. Regarding the agency, they would call every once in awhile and make sure that we're getting everything that we had asked for and that everything is going okay. Overall, they're okay.