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Home Instead - Southwest Oakland County, MI

31102 Haggerty Rd, Walled Lake, MI 48331

(800) 558-0653

Verified Partner

4.59

(10 reviews)

Offers Home Care

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Reviews of Home Instead - Southwest Oakland County, MI in Walled Lake, Michigan

4.59

(10 reviews)

    Latonya

    5

    November 13, 2022

    I am a current client of this provider

    I am a client of Home Instead. We have only had it for about a month now, but I can tell you that it is pretty good. The individual that comes to see my mom is very helpful. My mother has really grown attached to her. At first, we thought my mother wouldn't want anyone coming here. So far, we haven't had a problem with the lady bathing my mother, helping her get around, and doing some stuff for my dad. I would give her a very high rating at this point. So far, we haven't had any issues with it. We are only doing 4 hours a day for three days a week. We were quite content that the prices they were charging were comparable with some of the other facilities that we looked at. This particular facility said they had people who understood dementia and how to care for dementia patients. The individuals that they're sending out are older, so I know they have that experience that we were looking for. They do the bathing, and sometimes they help feed her. When she gets in the mood, she can feed herself. For my dad, they do cleaning. They do the laundry, clean the floors, and help them with some of the household duties. The caregiver is very nice. She is patient and understanding. Our primary concern was that my mother would not be receptive, but she enjoys this lady's company. They have a good relationship, and I think it has only been about a month. The individual has established a good relationship with my mother and my dad.

    Ann Marie Rosa

    5

    March 27, 2019

    I am a current client of this provider

    Thank you for all you do! Excellent care for my mom.

    JaiRenee

    5

    October 8, 2018

    I am a current client of this provider

    The staff is always prompt and very respectful. Home Instead is very sensitive to our needs and immediately addresses any issues or concerns. We have recommended them to our friends who has also been very pleased with their services. If you need home care for your family member you could not do better than Home Instead.

    jmencpa

    5

    September 19, 2018

    I am a current client of this provider

    Flexible with schedule and tries to have consistent staffing. Terrific personnel. Just wish overnight hour costs were discounted from daytime costs. Clearly a difference in level of care/demand.

    Abandoned in Michigan

    1

    June 25, 2018

    I am a past client of this provider

    We were dropped as a client without warning by Home Instead of SW Oakland County, Michigan after three months of once per week (3 hours per visit) of caregiving services. The franchise owner informed me that because housekeeping is not their core service and one day per week is below their weekly minimum requirement (which I was never informed of), they were no longer able to provide caregiving services. No option was given to increase the visits. This leaves me in a difficult position of being without help, and leaves my mother feeling sad and abandoned. Therefore, based upon this experience, I cannot recommend using Home Instead’s services.

    Kyreeone

    5

    March 3, 2018

    I am a current client of this provider

    Jeanne and her staff are amazing. I live across country from my Mom and they keep me well informed about what is going on with her. Any changes and they give me a call. They are kind and caring and my Mom loves them too. And if you knew my Mom you would know what a compliment that is!

    Jourdan

    5

    December 27, 2017

    I am a current client of this provider

    Good communication. Significant efforts to make things go smoothly.

    Pat Battersby

    5

    August 15, 2017

    I am a past client of this provider

    My Uncle was assisted in the most loving and kind ways by Home Instead.. The Owner, Nurse and Caretakers were exceptional. This is not to say that there weren't bumps in the road. In fact, as issues arose, we were attended to immediately and with the utmost care and concern. I highly recommend these wonderful folks. I would use them again without a moments hesitation.

    SMH

    5

    August 8, 2011

    I interviewed this provider

    Home Instead provided competent and compassionate care for both of my parents, Jim and Mary. Although willing, my 5 siblings and I realized that with our 'real-world' schedules, we needed help to care for each of our parents as their health and needs changed. We looked and found Home Instead, who treated my parents as though they were family. Shannon Wygant took a special interest in ensuring my parents and all of us were content with the caregivers, and every-so-often stopped by to check-in. The caregivers took the extra mile to not only help with meals, housekeeping, but created activities suited to each of my parents--------instead of letting them stare out the window or at the TV. All of us kids rotated weekends to be with our parents, but our minds were at ease knowing the caregivers from Home Instead were there---during this part of my parent's life and our lives it could have been more stressful than it was as letting go is not easy. A huge THANK YOU to Home Instead for the competent, compassionate care and the integrity of all involved in the organization. Sue, on behalf of John, Maureen, Peg, Jim, and Mary

    Roger J

    5

    August 3, 2011

    I interviewed this provider

    This company took care of my 2 aunts for over 8 years.The care they recieved was the best that anyone could ask for. I was living in Tennessee at the time. The caregivers became part of the family. I slept good knowing that mt beloved aunts were getting the best care and LOVE on earth. If you would like to speak to me leave your number at Home Instead and I will be glad to answer any questions you may have. Roger

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    Services and Amenities of Home Instead - Southwest Oakland County, MI in Walled Lake, Michigan

    Agency Type

    • Full Service Agency
    • Agency Extra: Each Home Instead franchise office is independently owned and operated.

    Range of services

    • Companion Care
    • Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Home Instead - Southwest Oakland County, MI in Walled Lake, Michigan

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Southwest Oakland County, MI

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