Reviews of Right at Home St. Charles
daughterhelpingmmom January 19, 2016
I am a past client of this provider
Right Home seemed like a good fit however they did not provide services as requested. In 3 months had over 4 providers, no one could come when it rained and there was no backup in y area (Chesapeake Beach). I had to aid one the ladies that came to house. Lacked in the scheduling department, had to call to remind to send someone. Office staff a little confusing because 2 of the girls have the same name. Staff showed up on the wrong days and I would send them a calendar at 4 weeks at a time. I did have a WONDERFUL employee however she quit the company after less then a month. That shows me they don't keep the good ones. Office staff not very concerned with you needs and often very curt.
The Griesinger Family April 18, 2015
I am a current client of this provider
Our parents were in need of caregivers to help them remain living in their hme. We hired Right at Home to provide them help with meals, housecleaning, physical care and exercise. The caregivers not only give our parents good care, but also frienship to our family and the secure feeling our parents are properly cared for.
From Right at Home St. Charles
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
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