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Visiting Angels - Wichita Falls, TX

1812 Rose St, Wichita Falls, TX 76301

(800) 558-0653

Verified Partner

4.69

(72 reviews)

Offers Home Care
Top rated on Caring.com

2024

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Reviews of Visiting Angels - Wichita Falls, TX in Wichita Falls, Texas

4.69

(72 reviews)

    Top rated on Caring.com

    2024

    Provider of Choice 2024Employer of Choice 2024
    Home Care Pulse Certified 2024

    Lorelei

    5

    March 28, 2024

    I am a current client of this provider

    They have helped the most with daily chores. My dad said that everyone is really nice.

    Provider Response

    Thank you for your kind words! We are thrilled to have made a positive impact on your daily chores. Our team takes pride in delivering excellent service to our customers. We're glad your dad found us to be nice, we strive to provide a welcoming and helpful environment for all our customers.

    Leslie '

    5

    March 27, 2024

    I am a current client of this provider

    They have helped by us being able to step away and take a break because someone else is there. The different people we have had to come out have been very sweet and helpful. They are especially helpful in regards to my grandmother. She loves everyone from this agency and gets along with them all.

    Anonymous_1710503015

    5

    March 15, 2024

    I am a current client of this provider

    I only have a caregiver for four hours a day and I am a talker, and they are here to talk to me and to help me as I am bedridden. I would recommend them because they seem to be dependable.

    Lynn F_6

    5

    March 15, 2024

    I am a current client of this provider

    They pay attention. They help with cleaning. I like their promptness and thoroughness.

    Michael - OKVA L

    5

    March 8, 2024

    I am a current client of this provider

    They help with Mike and do what needs to be done. They help with bathing. The girls that come out are excellent, and they are always here.

    Provider Response

    Thank you for taking the time to share your positive experience with us! We strive to provide top-notch care for our clients, and we are thrilled to hear that our team was able to help with Mike's needs, including bathing. Thank you for choosing Visiting Angels for your care needs!

    Maryann "

    4

    March 8, 2024

    I am a current client of this provider

    I've been doing this for three years and just to have some downtime for me is wonderful. So far, we have had three different caregivers and every time that someone new comes I have to stay here to help them understand the routine. It doesn't seem to help me.

    Provider Response

    Thank you so much for your feedback. We apologize for the inconvenience of having multiple caregivers. We strive to provide consistent and effective care for our clients, and we will work on finding a solution to ensure a smoother transition for you. Thank you for choosing Visiting Angels!

    Marlene S_12

    5

    February 21, 2024

    I am a current client of this provider

    When the current caregivers come its very good. I like that she knows my routine and does what has to be done. she gets me up and dressed and to my chair. She gets me coffee. I like that I have been pleased with my caregivers so far. We had trouble in the beginning because some of them were late and not a good match.

    Provider Response

    Marlene, We really appreciate you honest feedback in both the service you are receiving and the Caregivers. There are times that the Caregivers we match you up with do not work out but we are committed to finding someone that is better suited to you. It sounds like we were able to do that and appreciate you working with us to find that perfect match. We know it is important to know your routine and preferences which make for a better visit. We will use your feedback to continue to improve our services to ensure our Caregivers are on time and reliable.

    Joan W_29

    4

    February 21, 2024

    I am a current client of this provider

    They clean the house for her and provide companionship. They are easy to work with and are understanding.

    Provider Response

    Joan, Your comments are music to our ears as we are glad that you find working with Visiting Angels in Wichita Falls, TX easy to work with and that we are doing a nice job in our Companion Care. Please check out our other Services to make the Caregiver visit even more dynamic.

    Brad S_5

    5

    February 8, 2024

    I am a current client of this provider

    I don't need them daily, but when we do need them here, they show up. I can't leave Mary alone for more than an hour. They have been everything we wanted/expected.

    Robert - OKVA R

    5

    February 8, 2024

    I am a current client of this provider

    They take care of whatever I need. They do a good job. The people that have been coming are very nice, very thorough and very helpful.

    Allyn - OKVA A

    5

    February 8, 2024

    I am a current client of this provider

    They've helped me the most with cleaning my house and doing the household chores. They're prompt and thorough, and they do a good job.

    Rita B_16

    5

    January 31, 2024

    I am a current client of this provider

    It helps me out because I still work full time, and it helps her take her places and help around the house. I like that it has been a great help to my mom.

    Provider Response

    We are pleased that Visiting Angels of Wichita Falls, TX can be an extension of your Family and take you mom places while you are working. We provides a variety of services in addition to transportation to appointments and events to help keep your loved one comfortable in their own home. Thank you for your Feedback!

    Cynthia - OKVA H

    5

    January 30, 2024

    I am a current client of this provider

    They keep me going, fed, my house clean, and helps be when I have a hard time physically. I would recommend them became I have been with them for a long time, and I have the same caregiver all the time. She knows what I like, and takes care of me.

    Provider Response

    Thank you so much for trusting Visiting Angels of Wichita Falls, TX. We are happy to hear that you like the Caregiver that we paired you up with and that you are comfortable with her as that is so important in the care that we provide. We are glad that we can help out when you are having a hard time physically and to be able to keep you in your own home for a more comfortable living. Thank you for your business!

    Traci R

    5

    January 29, 2024

    I am a current client of this provider

    The caregiver is there so I can work and take care of what I need to take care of. The people that they have sent out have been good and they have been responsive.

    Provider Response

    Traci! Thank you so much for your words. We love providing respite care and providing great customer service!

    Tanya L

    5

    January 22, 2024

    I am a past client of this provider

    They just kept at it until we found a good fit for her. She isn't an easy client, so I can't say thank you enough for that. I would recommend them because we had used them in the past, and it's always worked out.

    Provider Response

    Tanya, Thank you for being honest about your situation. Everyone is different but we aim to please!

    Roy - VHC W

    5

    January 9, 2024

    I am a current client of this provider

    They've helped the most by getting him to doctor appointments. I like that they keep in touch with anyone and on it whenever you need help.

    Provider Response

    Roy! Thanks for your service to our country! We love taking care of Veterans and helping you to the outing that you need!

    Stacie B

    5

    December 28, 2023

    I am a current client of this provider

    They've helped the most by being there for them and being a companion. I like that after we got the first part ironed out, they keep in touch and let us know what's going on.

    Provider Response

    Stacie! Communication is certainly something that we believe is a huge part of the service industry. Thanks for your kindness as we worked together for the best outcome.

    Lynlee C

    5

    December 21, 2023

    I am a current client of this provider

    It easy my life sign to check in on her and to appointments. I like that they make it easy to communicate with, they are punctual, and easy to schedule.

    Provider Response

    Lynlee! You are the best thanks for allowing us provide care for your mom! We are honored!

    Chris B_26

    5

    December 15, 2023

    I am a past client of this provider

    The companionship was the most helpful. I liked the care that they gave to my mom.

    Denise P_4

    4

    December 15, 2023

    I am a current client of this provider

    I liked having the visitors once a week. I recommended them to my other daughter.

    Barbara E_12

    4

    December 15, 2023

    I am a current client of this provider

    They do his showers and they give him his lunch and snacks. They are very kind and anxious to help.

    Maureen H_6

    4

    December 11, 2023

    I am a current client of this provider

    I can't think of anything they can do to make his life easier. They have helped him out the most by being here when I have needed to go out of town. I would like to see them improve at lowering the cost. The cost is a little too high.

    Richard - AAA D

    5

    November 28, 2023

    I am a current client of this provider

    They are extremely helpful. I like that the caregivers come in and do not need to be told what to do.

    Mike R_22

    5

    November 28, 2023

    I am a current client of this provider

    I had been up for two days watching my mother, so they came and let me get some sleep. We were very pleased with them.

    Jonathan - DVA W

    5

    November 22, 2023

    I am a current client of this provider

    I am able to speak with them about some of the stuff that I have gone through, and it helps me deal with my day-to-day stuff. Everyone that comes here is very nice and polite.

    Stacie H_1

    5

    November 22, 2023

    I am a current client of this provider

    The lady that comes is really good with my father. I like the caregiver they have sent us.

    Anonymous_7198

    5

    November 20, 2023

    I am a current client of this provider

    It helps her to keep her house up and not get really dirty. I like everything about them, and my mother is finally happy that she has the same person come every week.

    Arthur R_4

    5

    November 16, 2023

    I am a current client of this provider

    They communicate well with me and try to make sure that they are taking care of my dad, they specify. I would tell a friend that they seem to care about their patients.

    Melissa H_10

    4

    October 27, 2023

    I am a past client of this provider

    They could have found better people to match the personality and kept them consistent. They need to have consistency with the caregivers. We had new people a lot.

    Seth - OKVA L

    5

    October 25, 2023

    I am a current client of this provider

    It has helped me greatly. I only have one arm and my caregivers have helped me the most by just doing what I can't do. I like that they're courteous, they're prompt, and they get done what needs to be done with a smile on their face.

    Boenita M

    5

    October 25, 2023

    I am a current client of this provider

    They help her get up and getting dressed. They help with normal things. I like the flexibility for short notices. Most of the caregivers, I am pleased with.

    Tom - OKVA L

    4

    October 24, 2023

    I am a current client of this provider

    They provide services when I need them. The people they send out are fantastic.

    Anonymous_7612

    5

    October 19, 2023

    I am a current client of this provider

    I never have to worry about whether or not the client is being cared for. Everything is in order. Anytime I have had something come up, they talk to me and we resolve the situation.

    Charles - Amarillo VA T

    5

    October 10, 2023

    I am a current client of this provider

    They help me by doing what they were hired to do. I have had good results.

    Troy S_2

    5

    October 10, 2023

    I am a current client of this provider

    We have peace of mind knowing that my mom is getting good care. I like the caregivers, but they won't accept a check from me for payment.

    Paul - PatPen W

    5

    September 27, 2023

    I am a current client of this provider

    They are knowledgeable. I like that they do their job, and that is number 1.

    Geraldine B_1

    4

    September 27, 2023

    I am a past client of this provider

    The most helpful was getting help with my laundry. I had a wonderful worker the second time.

    Eldon - OKVA H

    5

    September 16, 2023

    I am a current client of this provider

    I don't have to get my brother up. I like that most of them are polite.

    Charles N_9

    5

    September 16, 2023

    I am a past client of this provider

    They kept her place straight and clean, and it made it easier. I like the fact that they were punctual and did the things that we wanted to be done. They were cordial.

    Susan H_78

    4

    September 11, 2023

    I am a current client of this provider

    They have helped the most with being able to take him places, since he cannot drive. I like their transportation.

    Mark V_4

    4

    August 30, 2023

    I am a past client of this provider

    The speech therapy helped my mother to be able to express herself better. The people were very friendly and professional. We just didn't really feel like we needed the nursing part of it, so much.

    Mike S_25

    4

    August 25, 2023

    I am a current client of this provider

    They are fairly timely and have been responsive for most hours. Both times I've used them have gone well.

    Laura H_26

    5

    August 18, 2023

    I am a current client of this provider

    I am limited in certain areas, but they help me do what I cannot. I like them because they have always taken care of my needs.

    Kevin G_5

    5

    August 18, 2023

    I am a current client of this provider

    They allow me time to catch up on errands and give me a break. They're professional and the quality of care.

    Diana P_6

    5

    August 11, 2023

    I am a current client of this provider

    She helps out and I have really appreciated that and her coming. I like that the caregiver we have is really good with the client.

    Bobbie K

    5

    August 11, 2023

    I am a current client of this provider

    It does make a difference. If I haven't eaten, then she makes me something to eat. She helps me find things, and she takes the trash out. The one that comes to the house, she feels like a friend.

    Barbara R_49

    5

    July 28, 2023

    I am a current client of this provider

    They make sure they have somebody for him at all times. They have been very dependable and fix him something to eat. We love them and they are dependable.

    Byron - DVA G

    5

    July 28, 2023

    I am a current client of this provider

    I look forward to them coming to visit me. They are very prompt in what they do. I like that they are very professional and courteous.

    Owen - OKVA M

    5

    July 13, 2023

    I am a current client of this provider

    The services have been positive because it keeps me from losing my mind. I like the agency because they work with you.

    Anonymous_7646

    4

    July 13, 2023

    I am a current client of this provider

    They cheer her up and take care of her house. They could improve communication and scheduling.

    Susan M_63

    5

    June 29, 2023

    I am a current client of this provider

    Social interaction has helped her a lot. She has gotten better since last year. They are very responsive.

    Danny H_6

    4

    June 28, 2023

    I am a current client of this provider

    I like the caregivers. They do a pretty good job. They help me get ready and watch me when I have to leave my bed. They could improve their call service. I tried to call last weekend and I couldn't get a hold of anybody, and that's not the first time.

    Ginger R_1

    5

    June 23, 2023

    I am a current client of this provider

    They have helped the most by providing qualified people to come care for our needs. I would recommend them because they are dependable and did what they said they were going to do.

    Shawn S_4

    5

    June 12, 2023

    I am a past client of this provider

    It took the pressure off of me. I liked that they put up with Aunt Penny. They were polite and patient.

    Anita B_13

    5

    June 8, 2023

    I am a current client of this provider

    They have helped the most by it helps him with a lot of things that he cannot do. I would recommend them because I have had no one complain about them.

    Anonymous_7381

    4

    May 26, 2023

    I am a current client of this provider

    The experience has been very positive and has helped a lot. They help out when there's nobody else to do it. They could check on the clients and employees more. They could get more feedback from the client about the care. They could do this once a month or so.

    Roger S_22

    5

    May 24, 2023

    I am a current client of this provider

    They are on time and willing to be flexible. I like that I can get out of the house.

    Samuel - DVA M

    5

    May 19, 2023

    I am a current client of this provider

    They agreed to hire someone I recommended. They contact me and keep me updated with whats going on.

    Jessica M_9

    5

    May 19, 2023

    I am a past client of this provider

    They helped her by taking vitals and weight checks. They checked on the medications. I liked that they are prompt and have continuity of care. We have had the same nurse.

    Quenna T

    5

    May 11, 2023

    I am a current client of this provider

    The RN at visiting angels was essential in taking care of my father, we had developed a close relationship with her. She would always answer my calls and would be very understanding. The owner of visiting angels took time to meet me in person and listen to me to start my dad's care plan.

    Charles - OKVA G

    5

    May 11, 2023

    I am a current client of this provider

    They do things that I find difficult to accomplish. They're good at what they do because the caregivers that I've had do their jobs well and do what I need them to do.

    Eric - OKVA C

    5

    May 5, 2023

    I am a current client of this provider

    They provided the service. I appreciate having someone here when they are supposed to be. I would like better notification when someone is not available.

    kelly

    4

    April 27, 2023

    I am a current client of this provider

    I don't think there's anything they could do to improve, it's just my mother can be very difficult. They're friendly. I'm overall happy with the services provided to my mother.

    Catrese L

    4

    April 25, 2023

    I am a current client of this provider

    It all depends on who comes out. Every one has been different. Some of the care professionals are certified home health aides and some are not. Some of them refuse to do basic things like shaving.

    Marjie C

    4

    April 19, 2023

    I am a current client of this provider

    They've been here and when come in. They go straight to work. I would like them to train every representative and know how to cook.

    Jerry - VHC H

    4

    April 12, 2023

    I am a current client of this provider

    My current aid does anything I need. Visiting angles doesn't really help with scheduling, my caregiver and I do it on our own.

    Brent B_1

    5

    March 23, 2023

    I am a past client of this provider

    The services were helpful because I live about 150 miles away, and they were able to come out and check on my parents. My family aren't able to do that as often as we'd like. I would recommend Visiting Angels because I liked their flexibility in scheduling.

    Orville - OKVA C

    5

    March 8, 2023

    I am a current client of this provider

    Every time they're around, I feel much better. They have had a positive impact because they're on time and they do what they say they're going to do. I always recommend the agency. Any time I need anybody at the VA, I talk to them about the agency and give them the phone number. I tell people that if they're getting bad service, they should call this agency. I like that they're on time.

    Starsrhonda9

    2

    February 22, 2023

    I am a past client of this provider

    Caregivers worked hard, People in office were lousy - left over a dozen messages and never got a ccall back. Caregivers all complained that they had the same issues and could never get ahold of the office. They sent me a card for free Veterans Day Meal and after the caregiver and I had lunc h we were informed that the ticket was expired. called the office and spoke to 2 peope who were going to look into it and call me back - that was November and it is now February. I loved my caregiver but feel that they need someone running the office with some compassion.

    Provider Response

    Rhonda, your right we did give out meals for Veterans Day that we have the privilege of serving. It was a really fun to give back to Veterans like yourself for serving our country. It sound like you had a frustrating moment and we would love to figure out what happened to make sure you get your meal! We tried calling you this afternoon but had to leave a message. Please call us or feel free to email us for a good time to call you. Thanks!

    Robert - DVA W

    4

    February 22, 2023

    I am a current client of this provider

    They did great by sending a great, hardworking caregiver. One thing that I like is how they offer quality caregivers.

    Paul S_29

    5

    February 21, 2023

    I am a current client of this provider

    She goes shopping. I'd recommend them highly. Betty has been taking care of me for quite a while, and she's just unbelievable. She knows what I want and is able to help me with what I need.

    Provider Response

    Thanks Paul!! You are one of our longest clients and count it a great privilege to help out!

    Ronald - OKVA J

    5

    February 21, 2023

    I am a current client of this provider

    The caregiver I have now is amazing. They are very very good.

    Provider Response

    Thank you for your kind words. We try hard to get good caregivers. I will certainly let your caregiver know about your response.

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    Services and Amenities of Visiting Angels - Wichita Falls, TX in Wichita Falls, Texas

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants
    • Range Of Services Extra: We provide care for Alzheimers and Dementia. We provide comfort care during end of life

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Visiting Angels - Wichita Falls, TX in Wichita Falls, Texas

    Since 1998, Visiting Angels has been providing elder care services to families across the United States and Canada. Our network of elder care agencies is committed to providing families with the best possible in-home care services. Our commitment to you is simple. We’ll help your loved one continue to live at home and we’ll help you find peace of mind.

    At Visiting Angels, we understand you want top quality elder care services for your loved one. You are searching for a qualified, professional elder care provider who will treat your family member with compassion, respect and dignity. We can help you find the elder care provider that meets all your needs. Our homecare providers are experienced professionals with the training and expertise you have been searching for. We’ll help you find an elder care provider who can care for all your loved one’s health and well-being needs.

    When you trust Visiting Angels to provide elder care services for your family, it is with the understanding that all your loved one’s needs will be met. The expertise of our elder care providers makes it possible for us to provide a wide range of in home care services. Your local Visiting Angels office provides care to meet both temporary and long-term needs. Our elder care professionals are available to provide hourly care, overnight care and live-in care.

    Visiting Angels’ elder care services incorporate what are commonly known as daily living activities. Our service coordinators will create a personalized care plan for your loved one. You will find your local Visiting Angels office providing families with respite care, friendly companionship, personal care, hygiene assistance, meal planning and preparation, light housekeeping, laundry assistance, medication reminders, and assistance running errands. With your personalized care plan, you can customize our services to meet all your elder care needs.

    No matter the type of elder care services we provide, you can count on our commitment to you remaining the same. We will provide top quality care that enables your loved one to maintain their independence and dignity. Our professional, compassionate caregivers will work closely with your loved one so they can continue living at home and enjoying the lifestyle that makes them happy.

    Assisted living facilities and nursing homes aren’t the only options for elder care services. With Visiting Angels as your elder care services provider, your loved one can continue living at home. Give your loved one the gift of quality care in familiar surroundings. Give them the gift of Visiting Angels.

    Map of Visiting Angels - Wichita Falls, TX

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