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Senior Helpers of Vancouver Washington
108 South East 124th AVenue Suite 9 ,
Vancouver, Washington 98684
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Touchmark at Fairway Village Vancouver, WA
2911 SE Village Loop, Vancouver, WA 98683
4.9
(11 reviews)
Offers Home Care and Home Health Agencies
Photos of Touchmark at Fairway Village
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Reviews of Touchmark at Fairway Village in Vancouver, Washington
delok1
5
|
July 7, 2016
I am a current client of this provider
Touchmark is wonderful. Our caregiver really feels like part of our family. I would recommend services to all my friends and family :)
Daughterin-law
5
|
June 23, 2016
I am a past client of this provider
Our family had a wonderful experience with Touchmark Home Care exactly when we needed moral support during difficult times. Raelene was very attentive, provided guidance and helped us identify the steps to take to provide a good care for Dad. Touchmark home caregivers - Rebecca, Jonnie, Vonna and Diane - were all attentive to dad's needs, provided companionship and made him feel at ease. They were always on time, cooked meals for him, reminded to take medicine, and did the house chores as Dad requested. Dad is moving out from his house to live with his son now, so we we no longer need Touchmark services, but we do highly recommend this wonderful establishment to anyone who is looking for in-home care. We used Touchmark Home Care for about 6 months.
Peggy122171550
5
|
January 11, 2016
I am a current client of this provider
Everything's fine with Touchmark. They're very responsive especially when I call them when I have concerns. I have a girl right now who's been here for quite some time. She gets things done for me. She helps with cleaning, laundry and some stuff around the house. She's really good.
-Reviewer
5
|
January 5, 2016
I am a current client of this provider
Touchmark Health Services staff is terrific. I have not had any problems at all with with any of them. Their employees as a whole are really excellent. I have great experiences with their housekeeping, homecare, and maintenance. If I have a problem or something, they always come around. I have been using Touchmark for 10 years now.
karen2015
5
|
December 16, 2015
I interviewed this provider
We hired Touchmark Caregivers for home care for 4 years for my Mom. Wendy took careful attention in matching up a caregiver that would be perfect fit for Mom. Can't say enough good as to the care my Mom received, loved our caregivers, felt very comfortable having them in our home. We also used the in house facility for over a month when my husband and I went on a trip, Mom was in respite care and I felt very good about how they took care of my Mother while we were away.
CGE
5
|
October 31, 2015
Other
Touchmark home care is probably the best I have seen. I have dealt with others when we took care of my mother with Alzheimer's at home. My dear friend who is 97 has Touchmark home care and they are absolutely wonderful. The supervisor Wendy is so great, she and her staff treat her like she is part of their family, which is so important not only to the ones they are caring for but for their family. They are truly caring and yet still very professional, which is sometimes very hard to do. I would recommend them to anyone and wish I had knew of them for my mom.
eager9beavers
5
|
July 23, 2015
Other
Most caregivers show in-depth interest in their clients.
dandcquinn
5
|
February 6, 2015
I am a past client of this provider
Touchmark Physical Therapy and Occupational Therapy was excellent in my recovery after a spinal cord injury. The clinicians were professional, compassionate and skilled. The administrative staff was very helpful when dealing with insurance issues, and scheduling appointments were easy. I felt very well cared for at Touchmark from every aspect of my care.
vanwheels
5
|
December 29, 2014
I am a current client of this provider
I have been a client for over two years and I have the service to be consistently good. The caregivers consistently arrive on time and each one has quickly learned the routine for my care. The caregivers are friendly and capable of proving a wide range of assistance with dressing, bathing, meal preparation, and house cleaning, I look forward to each of their visits not just for the assistance they provide but their companionship as well.
Lenore 2
4
|
November 6, 2014
I am a current client of this provider
Overall I have been very satisfied with Touchmark Home Care and I have used Touchmark for over 8 years. Any problems have been worked through. Getting through to the supervisor has never been a problem even if I had a need on the weekend.
Jensen family
5
|
November 4, 2014
I am a past client of this provider
Thanks to Touchmark Home Care, we were able to keep our mother in the environment in which she was most comfortable as she declined with Alzheimers Disease. Within a couple weeks of working with them, we were able to settle with one care giver doing the bulk of her care that worked well with her and with our family. We were at the end of good options when Touchmark helped us find a compassionate way forward to give the best possible care during a very challenging season in our family's life.
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Services and Amenities of Touchmark at Fairway Village in Vancouver, Washington
Rates
- Overnight Rate: $24.50/hour
- Hourly Rate: $24.50/hour
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
- In Home Health
Medicare
Overall
2.5
Medicare Provider Number: 507117
Ownership Type: Proprietary
Rating Date: 9/1/2023
Timeliness of providing service: 97.8%
Taught patient or caregivers about their drugs: 98.7%
Checked patient's risk of falling: 100.0%
Checked patient for depression: 100.0%
Checked for flu vaccination: 80.7%
Checked for pneumonia shot: 87.7%
Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care: 100.0%
How often patients had less pain moving around: 68.1%
How often home health patients had to be admitted to the hospital: 13.8%
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted: 12.9%
How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospital: Same As Expected
How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital: Same As Expected
Walking or moving around: 70.3%
Getting in and out of bed: 69.0%
Bathing: 78.0%
Breathing: 76.8%
Wounds/healing after an operation: 100.0%
Medication compliance: 56.2%
About Touchmark at Fairway Village in Vancouver, Washington
Touchmark Home Care provides superior care for seniors while enabling independence in the best environment for improving health… your home.
We are committed to providing you with:
Reliable service from compassionate caregivers you can trust.
Our employees are chosen because of their integrity, compassion and knowledge. Touchmark conducts extensive pre-employment screening, including drug, criminal background and reference checks. To further ensure that you receive the highest standard of care, our staff members participate in monthly skill building sessions and ongoing continuing education.
Care tailored to your needs is our first priority.
We meet with you to develop a customized and flexible plan of services. The goal of this plan is to maximize your independence. Our caregivers are available for as little as two hours per visit or as much as 24 hours a day, every day. We are on call after hours and weekends and often able to accommodate requests within 24 hours.
Consistent communication and effective collaboration.
We always welcome your input and questions, and as your needs change, we will work with you to revise the service plan to effectively address your needs.
Skilled medical services provided should the need arise.
The nurses and therapists of Touchmark Home Health are available to assist in your care should a change in your health require skilled medical services. Together as a medical and caregiving team our staff is uniquely equipped to effectively help you remain home during your recovery.
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