Reviews of Northwest Healthcare
Barbara301536 February 17, 2017
I am a past client of this provider
On Wednesday morning, November 30, 2016, I received a call from the Hampton Memory Care in Vancouver, Washington. My dad had been living there for almost 6 months. He has advanced dementia and was coming back from his second stay at Tuality Center for Geriatric Psychiatry for regulation of his medicine.
The day before I was told by the Hampton that everything was okay for his arrival—not the case. The next morning the call that I received said that my dad could not return until I got a "one on one" for him. I was getting pressure from Tuality to get him out of there—and the Hampton did not seem to care. I live about 1,000 miles away and did not know where to begin the—panic, the stress was tremendous.
Finally, with the help of some kind people on the phone, I was put in touch with Northwest Healthcare. There I talked to the Mother of all Angels, Candy. She gave me reassurance and guidance—immediately she went into action. It was not easy for her. It required 14 hours to cover a day indefinitely, BUT SHE DID IT! My dad came back to the Hampton December 1st with his one on one waiting—her name Jamie.
To Jamie, Sarah, Anglica, Amanda, and Hayley—THANK YOU SO MUCH, and Angelica for packing up! I also want to thank Kristina. Those 14-hour days would not have been covered without her at the helm and her "first mate", Erica. And lastly, I want to thank Robert for knowing how to choose and surround himself with professional and compassionate women—OOPS—I mean Angels—now that is a smart gentleman!
Thank you again. Barbara L., daughter of Robert P.
Thank you Barbara, you are so kind. What a privilege it was to support you and care for your father. You experienced the Northwest Healthcare difference to Senior Home Care, not a franchise approach. Thank you!!! Bob
Pete G January 04, 2017
I am a current client of this provider
I cannot say enough good things about Northwest Healthcare. They are a significant cut above their competition. Everything they do is driven by a thirst for excellence. They are proactive, they are responsive, they do EVERYTHING in their power to ensure that their clients receive an amazing level of service and care. This goes all the way from helping you with insurance billing to identifying ways to prevent injury and disruption as your loved one continues to decline. The caregivers they have brought into my parents’ home are professional, committed, hardworking and amazingly attentive. From the top to the bottom, this organization is superb, and I can't imagine using anyone else for my parents.
From Northwest Healthcare
At Northwest Healthcare we believe that aging is filled with boundless opportunities to grow and learn, contribute, and participate in the countless enriching events in life.
That guiding philosophy influences everything we do and everyone we hire to serve those for whom we care.
We believe that life actually gets better as we get older. That is why Life Enrichment is more than a motto. It is our creed that informs and directs every area of our business and personal approach to our clients and their families.
We should never lose our sense of purpose and personal enlightenment.
Northwest Healthcare values information. Therefore we provide more comprehensive evaluations than other agencies, including difficult areas such as urinary incontinence, physical stability, and cognitive capacity. We are also provide in-depth training and quality assessments for everyone on our care team.
At Northwest Healthcare, we are here to serve our existing clients and their caregivers 24 hours a day, every day!! In fact, we are typically able to begin service to new clients and their loved ones because we know that life is not just 9-5. Someone from our management staff is always available to you any time of the day or night. Emergent services are also available.
We Specialize in the following areas of care needs:
Features of Northwest Healthcare
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
- Range Of Services Extra Services That Are Nurse Delegated, Like Medication Administraton, Suction, Oxygen, Etc. Also Life Enrichment And Purposeful Living Getting Seniors Back To Living!!
Types of care
- Transportation Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Finances Bookkeeping
- Home Maintenance
- Walking Wheelchair Assistance
- Memory Care
- Meal Preparation
- Errand And Grocery Assistance
- Travel Details Staff Will Travel 30+ Miles To Provide Care
- In Person Interviews
- Reference Checks
- Driving Record Check
- Credit Check
- Residency Confirmation
- Background Checks
- Drug Screening
- Sex Offender Check
- Continual Training
- Patient Transfers
- Stress Management
- Family Communication
- Transition Issues
- Memory Care Training
- Validation Techniques
- Training Areas Extra Cooking, Specific Training For The Client's Needs That They Are Supporting.
- Credit Card
- Payment Options Extra Automatic Withdraw From A Savings Or Checking Account
- Payroll Provided For Caregivers
- Bonded And Insured
- Licenses Home Care Agency
- State Licenses Pending
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