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Home Instead - Union City, CA

29300 Kohoutek Way, Suite 130, Union City, CA 94587

(800) 558-0653

Verified Partner

4.85

(14 reviews)

Offers Home Care
Top rated on Caring.com

2019

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Reviews of Home Instead - Union City, CA in Union City, California

4.85

(14 reviews)

    Top rated on Caring.com

    2019

    Ursula 1

    5

    November 17, 2021

    I am a current client of this provider

    Home Instead has always been most accommodating with the caregivers schedules. Very thoughtful and dedicated caregivers. Everyone treats our mother like family with respect and kindness. We can’t imagine having gone through COVID without Home Instead!

    Reviewer#AT0211B

    5

    March 6, 2021

    I am a current client of this provider

    We got Home Instead Senior Care for my parents. They are doing well. They are happy with the caregivers, and we are happy with them. They do light housekeeping, meals, hygiene, and reminders for medication.

    Sprague Family

    5

    May 29, 2019

    I am a current client of this provider

    Home instead is everything it purports to be. The director and staff are always available and very accommodating to the needs of our mother. When there were mismatched personalities, they were understanding and quick to find someone more sociable to mom’s liking. There is utmost respect for our mom’s age and increasing memory loss. Requests from her daughters are honored. We are pleased to know that Home Instead will be able to expand hours of care when the need arises. Home Instead comes highly recommended our family.

    amylyn2

    5

    September 19, 2018

    I am a current client of this provider

    Home Instead has treated my mom and I like family and really went above and beyond. They respond to my request usually the same day they are always on time and I don't know what I would do without them

    Joseph J

    5

    May 3, 2018

    I am a past client of this provider

    The team at the Fremont area Home Instead were a great help during a trying time. I needed to find good in-home care for my mother on very short notice. I looked at the various alternatives in our area and chose Home Instead. I am very glad I did. Shannon is an amazing combination of compassion, professionalism, and energy. She came by our home within hours, did a detailed assessment of our situation, and provided us a comforting caregiver by early evening. Shannon was poised, prepared, and empathetic during the assessment and beyond. She has a system in place that appears to cover everything that could affect and maximize the care offered by her team to assure the comfort and care of the person in need. She was open and transparent on pricing and the care to be provided, and she took the time to bring caregivers by the house to introduce them and to bring them up to speed on expectations and requirements. I would recommend her and the Fremont area Home Instead team's compassionate, professional, and responsive service.

    VivaS_Mommy

    5

    January 5, 2018

    I am a past client of this provider

    Back in the Fall of 2014, my Mom was given 2 months to live after a hospitalization for a broken collar bone and severe COPD. Her wish was to return home so we arranged for weekly visits from a hospice, as well as caregivers from Home Instead. At first, we had caregivers come for 4-8 hours shifts during the daytime. My Dad thought he could help provide care for my Mom and my parents insisted that they wouldn't need caregivers in the evening. Unfortunately, it ended up not being safe for my folks to be left alone overnight and I wasn't able to move in with them due to having a young child at home which was 45 minutes away. Thankfully, Shannon was able to arrange for 24/7 care for my parents during my Mom's transition which ended up lasting 6 months. My Dad is a very challenging person to work with and he remained in denial about the severity of my Mom's condition until the end. Most of the caregivers were very patient with him as they balanced tending to my Mom's Activities of Daily Living (ADLs) and babysitting him. Shannon also came up with a system of posting a weekly calendar with the names and pictures of the caregivers that were arriving for each shift. This helped lessen the confusion of having different people coming to the house. Our situation was extreme and complicated. If I hadn't found Shannon and Home Instead, I don't think I would have been able to honor my Mom's wish to die at home. Thank you for being there!

    rld

    4

    November 27, 2017

    I am a past client of this provider

    I was very happy with the care my dad received from Shannon & her team. Shannon is very caring & compassionate about the work that they provide.

    Rosalie's Granddaughter

    5

    November 17, 2017

    I am a past client of this provider

    Shannon and her team were wonderful in working with my grandmother as she made her final journey in life, which was a 18 month process. Shannon's team were loving and empathetic to not only Rosalie but to the entire family during this trying time. When we had concerns with the staff, Shannon was quick to respond. I'd definitely work with her again.

    Yonkers

    5

    November 10, 2017

    I am a past client of this provider

    Shannon is the president and owner of Home Instead Senior Care. I hope you never have to use it. But if you do, use no other service. I am 86 years old and require senior care. Shannon has provided me with a guardian angel who is highly talented and responsive to my every need. She is available for as little as 4 hours a day, or as many as 24 hours a day. She is an excellent driver and has helped me with my grocery shopping. I do not believe I can bathe without her assistance. She provides minor first aid and daily encouragement. The rates are reasonable. I would be pleased to recommend her service to anyone seeking to enhance the lives of aging adults. There are many such services available to the general public, but Home Instead Senior Care is by far the best one.

    FranShaver

    5

    October 27, 2017

    Other

    My mom is a high functioning senior. Her caregiver "Marilyn" is there for her to assist her in her everyday tasks such as, Dr. appointments, errands, shopping and even playing cards! Mom was reluctant to have someone come in her home like many other "older" folks! However, now my mom looks forward to her visits. Marilyn is dependable and very sweet to our mom. My siblings and I still work full time so having Marilyn caring for our mom has given us a breather. The service Home Instead has given us the gift to enjoy our mom and to know how well she is being taken care of!

    Daughter R

    5

    October 23, 2017

    I am a past client of this provider

    My elderly mother was reluctant to have someone help her in her home, but her children are not close enough to chrck in on her two or three times a week. She finally agreed to accept the help. Home Instead met with her and then called me with their recommendations and develooed the service plan. Within a week or two of swrvixe the staff had helped mom clean out her refrigerator, plan and set aside some meals, set up a pill taking schedule and organize pills, among other tasks.This was so helpful and welcome during the brief period we were waiting for mom to be able to enter an assisted living community. The billing was clear and accurate.

    Bonnie's Family

    5

    September 11, 2017

    I am a past client of this provider

    Our 86 year old mother received wonderful care by Home Instead for approximately one and a half years. She has recently moved into a full-time memory care facility. Yes, we too were skeptical that our mother would ever be willing to accept anyone coming into her home to offer assistance, especially when she was insistent she could do everything she always had done for nearly 50 years! When we met Shannon, we were immediately impressed with her knowledge, compassion, and genuine understanding of our mother’s feelings and reluctance. She was always gentle, soft spoken, kind and respectful to her. Eventually, even our mother changed her own perspective and accepted the help of the caregivers. Shannon gave her the time she needed to reach this place on her own, and it gave us great comfort knowing she was in good hands. She and her staff were always available, receptive and patient with our questions, concerns or requests. We highly recommend Home Instead if you are in need of compassionate care for your loved one.

    Lal's Daughter

    4

    April 5, 2017

    I am a past client of this provider

    Hired Home Instead Senior Care for my father and mother. Shannon, the owner, worked hard for us to find the right fit. It was our first time and my parents were reluctant. We did have some stumbles with caregivers that were well meaning, but didn't fit our family. But eventually they gave us three who my dad relied on and looked forward to seeing. Monica, Ripal and Arafeh were wonderful with us and have become friends. Our caregiver was there when my dad passed away. They came to his funeral as did Shannon. They became part of the family and showed that they really cared about us. I took away one star, because not every match was a great one. But the whole team tried to make it right. They were flexible to our schedule needs, and the owner takes the relationship personally.

    Mairi's Mom

    5

    September 30, 2015

    I am a current client of this provider

    My mother passed away in January and I live two hours away from my 92-year-old dad. While he is in pretty good physical and mental health, he doesn't cook and isn't used to basic housekeeping. He reluctantly agreed to try having Kim Q., a caregiver from Home Instead, come to his home four mornings a week for a one month "trial" to clean, cook lunch and provide companionship. Fast-forward eight months: when I visit, the house is immaculate, the refrigerator is stocked with plenty of nutritious food that can be reheated in the microwave, and my dad is in good spirits with his new routine. His caregiver is reliable, responsible, personable, and willing to spend time with my dad doing her work but also sharing a cup of coffee and a board game. I can't tell you what a relief it is to know that Dad is well taken care of!

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    Services and Amenities of Home Instead - Union City, CA in Union City, California

    Agency Type

    • Full Service Agency
    • Agency Extra: Each Home Instead franchise office is independently owned and operated.

    Range of services

    • Companion Care
    • Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Home Instead - Union City, CA in Union City, California

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Union City, CA

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