Home Instead - Surprise, AZ
15003 W Bell Rd, Surprise, AZ 85374
(800) 558-0653
Verified Partner
4.71
(21 reviews)
Photos of Home Instead - Surprise, AZ
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Reviews of Home Instead - Surprise, AZ in Surprise, Arizona
azne
5
|
July 19, 2023
There comes a time when we realize that a simple misstep can start a hospital stay and/or a home confinement. My family lives miles away, and I realized I could need some daily or weekly help. I needed a Plan B. My research took me to "Home Instead". I called, and a lovely lady came to my home with needed information of over 60 services from personal help, driving, preparing meals...and the list goes on. The day arrived and I needed to put my "Plan B" to work. The Good News....it took one phone call and my problem was solved.
Jarhead65
1
|
May 19, 2023
Used the local Homeinstead for my wife starting in 2021 would have rated them 5 star at that time. Due to a number of hospital stays and health issues moved into a care facility until returning home in late 2022 and started again with Homeinstead. At first they provided first rate care giving, but in the last few months the service and personnel have deteriorated and we no longer are getting reliable stable care giving. Rotating personnel, lateness and responsiveness from HONOR (who are now operating the local Homeinstead) are no longer 5 star
Provider Response
Frank
5
|
June 18, 2021
I have been using Home Instead for nearly a year and a half and could not be happier with the level of care, compassion and service. My spouse has cognitive issues. Our caregiver has bonded with my wife to a level I never expected. She helps her not only with basic care but goes well beyond by doing her hair, skin care, makeup and nails. Those touches are what I think helped my wife get comfortable and trust the caregiver. She also helps out with household chores such as cleaning and laundry which is a great benefit to me. I am able to get some time for stress relieving activity and run errands with complete confidence that my spouse is safe, comfortable and engaged in activity. Home Instead office is easy to work with to adjust schedules 24/7. I highly recommend Home Instead.
AZFanilow
5
|
May 31, 2021
Home instead helps me with my Mom - I work full time and can't always get her to her Doctor's appts. Home Instead caregivers pick her up, take her to her appt and bring her home. Then they report back to me as to what happened at the appt. They usually have a little time left to do a little housekeeping as well. They make my life so much easier, and Mom enjoys meeting the different caregivers. Scheduling is always easy and they have always provided a caregiver, even when I gave them little notice. I would give them 10 stars if I could
Nanaof14
5
|
May 23, 2021
Home Instead has gone above and beyond in meeting our weekly needs since December 2020. We have a standing weekly appointment for a 10 hour day. Our caregiver is quickly becoming more like family and I would highly recommend their services.
Review for Patti
5
|
May 20, 2021
Home Instead has provided in-home care givers for my wife for the past 13 months with shifts that usually last 12 hours per day 7 days a week. The care givers are well trained, courteous, appropriately dressed and always on time. I worked closely with each care giver as my wife had increased complex health challenges during our engagement. Home Instead is good at providing the same care giver for repeat assignments. This is very important for me as it allow us to work together as an effective team. There have been several times when I had changes in our needs. They never, ever, let me down. They always were able to provide me with a care giver, even when I had a short notice for our needs. Again it is very important to me to have a team that is reliable day to day and also effective when there are changes to accommodate our needs. The staff appears to be happy at they work and is happy with the manage of the agency. I highly recommend Home Instead for your in-home care needs.
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Services and Amenities of Home Instead - Surprise, AZ in Surprise, Arizona
Agency Type
- Full Service Agency
- Agency Extra: Each Home Instead franchise office is independently owned and operated.
Range of services
- Companion Care
- Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
About Home Instead - Surprise, AZ in Surprise, Arizona
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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