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Pathways Home Health, Hospice and Private Duty Sunnyvale, CA

585 N. Mary Avenue, Sunnyvale, CA 94085

(800) 558-0653 (Call a Family Advisor)

3.66

(3 reviews)

Offers Home Health Agencies, Hospice, and Home Care

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Reviews of Pathways Home Health, Hospice and Private Duty in Sunnyvale, California

3.66

(3 reviews)

    Anonymous112996950

    1

    May 11, 2016

    I am a past client of this provider

    Going to Pathways Home Health was a miserable, bad experience. The nurses that I met with initially when we started the hospice care were very informative and very knowledgeable but then somebody else took over. After they checked my mother out, whoever was supposed to pick up the ball after that absolutely fumbled it. The actual hospice care was really bad. They didn’t show up at times and were argumentative with me when I was trying to get in touch with them.

    Gene

    5

    August 15, 2011

    I am a past client of this provider

    Very pleased with the servies, especially with end of life comfort care offered my wife. Responded well to emergency situations and the staff was well trained and professional.

    steven_fram

    5

    August 6, 2011

    I am a past client of this provider

    My mom, with fairly late Alzheimer's, was in an assisted living situation in Palo Alto. The assisted living facility was unable to provide the one-on-one care that my mom needed, so we got in touch with Pathways. They were caring and very responsive. The woman that Pathways brought in to be with my mother was compassionate and helpful -- and more important, able to manage my mother, who has 'fired' innumerable in-home care helpers in the past. When our care provider was unable to accommodate our scheudule, Pathways was great about finding someone else to help us. I was a bit hesitant to use an agency versus looking for someone myself on Craigs List, but Pathways really added a ton of value.

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    Services and Amenities of Pathways Home Health, Hospice and Private Duty in Sunnyvale, California

    Languages

    • Cantonese
    • English
    • Farsi

    Rates

    • Hourly Rate: Call for rates

    Medicare

    • Overall

      3.5

    Medicare Provider Number: 057190
      Ownership Type: Non - Profit Private
      Rating Date: 9/1/2023
      Timeliness of providing service: 98.3%
      Taught patient or caregivers about their drugs: 99.7%
      Checked patient's risk of falling: 99.8%
      Checked patient for depression: 98.7%
      Checked for flu vaccination: 87.2%
      Checked for pneumonia shot: 93.4%
      Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care: 99.0%
      How often patients had less pain moving around: 85.5%
      How often home health patients had to be admitted to the hospital: 15.2%
      How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted: 10.9%
      How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospital: Same As Expected
      How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital: Worse Than Expected
      Walking or moving around: 71.4%
      Getting in and out of bed: 75.1%
      Bathing: 79.4%
      Breathing: 83.6%
      Wounds/healing after an operation: 93.0%
      Medication compliance: 77.6%

    About Pathways Home Health, Hospice and Private Duty in Sunnyvale, California

    t Pathways, we know what it means to care for a sick or elderly family member. We understand the effort and special care required to help them live with dignity. As a community-based, not-for-profit organization, we are dedicated to serving Bay Area patients and families at all stages of life.

    We offer a number of comprehensive programs that include hospice, home health and private duty care. As needs change, Pathways is available to provide caring support and educatio

    n to our patients and their families. Contact us today for a free informational visit. We are here to help.

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