Caring.com
Caring.com

(800) 558-0653

BrightStar Care Kane County St. Charles, IL

2580 Foxfield Road Suite 304, St. Charles, IL 60174

(800) 558-0653 (Call a Family Advisor)

4.54

(143 reviews)

Offers Home Care

Photos of BrightStar Care Kane County

Get Cost Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

Explore Nearby Verified Providers

Be sure to consider these verified communities in your search.

Get cost information
Find out availability
Ask about payment options

Reviews of BrightStar Care Kane County in St. Charles, Illinois

4.54

(143 reviews)

    Provider of Choice 2024Employer of Choice 2024
    Home Care Pulse Certified 2024

    Ann M_53

    5

    February 13, 2024

    I am a current client of this provider

    The comfort of knowing my parents are taken care of helps me the most. The caregivers are very personable and engaged.

    Julie H_21

    5

    February 6, 2024

    I am a current client of this provider

    They help him with errands and getting to his doctor's appointments. I like that they have been very easy to work with.

    Beth H_16

    5

    January 9, 2024

    I am a current client of this provider

    They have helped us the most by being reliable, so that the family could be relieved some. I would recommend them because they always responded if we had a problem and tried to fix it.

    Sandy N_3

    5

    January 5, 2024

    I am a current client of this provider

    They help relieve the stress. I have had good interactions with them. They are fast to respond.

    Doug S_18

    4

    December 15, 2023

    I am a current client of this provider

    It's already pretty easy. I like that the agency is quick to respond and attentive.

    Sheila_3

    5

    December 15, 2023

    I am a current client of this provider

    We have them two days a week. It is a godsend because I need a break sometimes. They have done very well with my mother, who has memory issues and is a fall risk.

    Sue H_22

    5

    December 5, 2023

    I am a current client of this provider

    It's highly beneficial, the caregiver we have is the perfect match for us and it's been great having her. I like the willingness to work with us and provide good caregivers.

    Sherrie M_1

    5

    November 20, 2023

    I am a current client of this provider

    They provide full care for her, she is bed bound, so the service is very important to us. The overall care is very good.

    Sallie H

    5

    November 3, 2023

    I am a current client of this provider

    The services have taken a lot of pressure off of me. I like the person who takes care of my mother.

    Rita H_2

    5

    November 3, 2023

    I am a current client of this provider

    From the administrative staff, to the caregivers, they are a really good group of people. They give me a lot of comfort, and it is one less thing I have to worry about. I would recommend them because the overall care for my mom is great and I trust that the caregivers will show up on time and take care of her.

    Pauline M_4

    5

    October 24, 2023

    I am a current client of this provider

    The caregiver is very attentive and gentle. The caregiver is fantastic, and the people in the billing office get back to me promptly.

    Karen B_57

    5

    October 20, 2023

    I am a past client of this provider

    It was very helpful. They helped me at night, mostly because I had a hip replacement surgery. The first couple of nights I needed help getting up to the bathroom. Their workers were very easy to talk with, and they were willing to do what I needed them to do or not do.

    Beth R_8

    5

    October 13, 2023

    I am a past client of this provider

    They made my day easier because they were attentive to my husband. I liked that they were very accommodating.

    Zachary G

    5

    October 6, 2023

    I am a current client of this provider

    It really helps me because they do what I ask them to do. I like that they have all been very down to earth. I feel relaxed and comfortable during the visits. I have no complaints so far.

    Chuck B_3

    5

    September 14, 2023

    I am a past client of this provider

    They took care of all of Charlie's daily needs and all my expectations. I like that the caregivers are super helpful.

    Laura D_11

    5

    September 7, 2023

    I am a current client of this provider

    It is helpful because my mom needs the care. I like that they keep in touch, they try to make sure that they are meeting my moms needs.

    Anonymous_3792

    5

    August 24, 2023

    I am a current client of this provider

    I don't have a lot of worries about the care that my mother is getting. I like that the people are competent and are very responsive to my needs in regards to my mother.

    Gerald "Jerry" S

    5

    August 4, 2023

    I am a current client of this provider

    They are very helpful. I would recommend them because they do a decent job.

    Greg Z_2

    5

    June 21, 2023

    I am a current client of this provider

    It's limited because they're only here once a week. I'd recommend them because they seem to know what they're doing.

    Chris _7

    5

    June 19, 2023

    I am a current client of this provider

    They made sure someone was keeping an eye on my mom. I'd recommend them because they communicated well and were dependable and knew what they were doing.

    Anonymous_7288

    3

    May 23, 2023

    I am a current client of this provider

    My husband deteriorated a little bit. I would like to see improved by the agency for their office. It's hard for the agency to allow 12 hours shifts for caregivers.

    Phil W_1

    5

    April 21, 2023

    I am a current client of this provider

    The services are helpful because they come two days a week. They haven't done anything in particular to make a great difference. I would recommend BrightStar Care because they're friendly.

    Anonymous_7260

    4

    April 12, 2023

    I am a current client of this provider

    They are mindful of my needs. They could have a larger staff.

    Jeanne K_3

    2

    March 16, 2023

    I am a past client of this provider

    I wish they had the same caregiver come. It was hard to have consistency. I didn't get the same caregiver. I would get a different person every time. It was difficult to show them what was needed.

    Michael T_21

    5

    March 7, 2023

    I am a current client of this provider

    They make sure what I need is provided. I like it because of the care that I need.

    Mary L_69

    4

    March 3, 2023

    I am a current client of this provider

    It's very helpful. They are very professional and thorough. They come highly recommended.

    Caroline K_4

    5

    February 24, 2023

    I am a current client of this provider

    I can go out and run errands! They have been really helpful.

    Jim _6

    4

    February 11, 2023

    I am a past client of this provider

    A little more continuity of caregivers would have been good. They were very professional, and they communicated well with me.

    Shirley G_8

    5

    December 22, 2022

    I am a current client of this provider

    They have someone bring me a care worker that is open to listening to my requests. The person that they selected to provide my care is very customer friendly and oriented.

    Jo A_7

    5

    November 21, 2022

    I am a past client of this provider

    The nurses were sociable. I liked that they were very accommodating.

    Diana C_8

    5

    October 11, 2022

    I am a current client of this provider

    They show up and they entertain the person they're caring for. They seem very thorough. They are reliable.

    Marcia _2

    4

    October 10, 2022

    I am a past client of this provider

    The caregivers that were not a good fit could work on knowing when to be attentive and when they need to give me space. I liked that they were able to accommodate my schedule.

    Charlotte _1

    5

    September 16, 2022

    I am a current client of this provider

    They are very helpful. I like the companionship. I've already recommended them for doing well.

    Gloria G_4

    5

    August 22, 2022

    I am a current client of this provider

    The caregivers have helped the client the most by always being on time. We haven't had any problems with them not showing up when they're supposed to. I like that they have been good to me filling out any needs I might have. They're always approachable when I need to ask a question. I have found no fault with them.

    Dave _6

    5

    August 3, 2022

    I am a current client of this provider

    I was doing everything before and it has taken so much pressure off of me. They took care of my mom really well and the caregiver has been fantastic.

    James _11

    4

    July 22, 2022

    I am a current client of this provider

    They help with walking and house chores. I like they are very accommodating to us.

    Max J

    5

    June 15, 2022

    I am a past client of this provider

    They are very responsive, professional and have very competent caregivers. I liked the kindness of the caregivers.

    Mike I_1

    4

    April 22, 2022

    I am a current client of this provider

    The care allows him to maintain his daily life right now. I like that they do the job well.

    Bryn M

    5

    March 8, 2022

    I am a current client of this provider

    They make sure physical therapy and helping Dad move and helping with his meds and they help my Mom. They are very good with my Dad and we have a caregiver we really like.

    Steve C_11

    5

    January 6, 2022

    I am a past client of this provider

    They did a full-blown interview to see my mother's limitations my mother had. They are very responsive in terms of the needs; we were able to meet with the nurse and caregiver.

    John M_76

    5

    December 4, 2021

    I am a past client of this provider

    The caregivers helped me the most with mostly showers. I like that they did everything we asked them to do. They were on time, courteous, and nice.

    Anonymous_1736

    5

    November 4, 2021

    I am a current client of this provider

    It has allowed our family to be able to have my mom taken care of. It gives her freedom. I like that their nurse is very attentive to any problems we have.

    Carol F

    4

    October 6, 2021

    I am a current client of this provider

    I would like to have more caregivers. I would like to have more freedom with scheduling.

    Robin _1

    5

    September 25, 2021

    I am a current client of this provider

    The client enjoys talking to her caregivers, and it's helped improve her physical health. They're dependable, and they have a skilled nursing staff.

    Anonymous_5203

    5

    September 22, 2021

    I am a current client of this provider

    They have sent reliable people. They are trained well. I would like to get phone calls confirming that they have found someone for me.

    Karen B_34

    5

    August 16, 2021

    I am a current client of this provider

    They are very helpful. They share some of their experiences with other patients. I found that very helpful. We can all learn from each other. I have contact with Monica the scheduler and she has been prompt and great when I call with questions about staffing.

    Anonymous_5073

    5

    August 9, 2021

    I am a current client of this provider

    They provided peace of mind. I like the professionalism.

    Tammy L_1

    5

    July 28, 2021

    I am a past client of this provider

    They protected my mother's privacy and were very gentle with her, even though she was mostly comatose during that time. I appreciated that the people they sent were personable and just fantastic!

    Lianne

    5

    May 12, 2021

    I am a past client of this provider

    They assisted us tremendously. I would recommend them because the staffing was excellent.

    Elisabeth M

    5

    May 10, 2021

    I am a current client of this provider

    They are helpful because I am able to get things done and not worry about my parents. I like that they have been very wonderful.

    Louise B_11

    5

    April 21, 2021

    I am a past client of this provider

    They were ready to assist if it was necessary. I liked that they were flexible.

    Ann D_13

    5

    April 7, 2021

    I am a current client of this provider

    They have helped by providing safety and love for my mother. I like that they are professional.

    Kimberly S_4

    5

    March 25, 2021

    I am a past client of this provider

    The caregivers provided services that he couldn't do for himself anymore. All of the caregivers did a really good job.

    Justin S_3

    4

    March 25, 2021

    I am a current client of this provider

    He may not be so receptive, but the caregiver is good. She keeps him clean, but he is not always cooperative. It is not because of the caregiver. We have a great caregiver, but the problem is that he does not let the caregiver do anything for him. I talked with Cheryl and we were considering doing more time, but we are not so sure. She said she would call and she never followed through.

    Doug M_12

    4

    March 23, 2021

    I am a past client of this provider

    They could have sent us a caregiver that was a little more experienced. I like that they have the ability to provide customized care. We did have some issues getting a caregiver at first.

    Anonymous_4489

    4

    February 22, 2021

    I am a current client of this provider

    I feel like they just send people to have a body here. Some were excellent and some we asked to not send back. I think they are having problems with providing caregivers with the skills that my husband requires.

    Ellen _4

    1

    February 20, 2021

    I am a past client of this provider

    A competent nurse came out to take notes for the caregivers but the caregivers did not follow the notes and I had to re train them several times. The level of training they give to the caregivers.

    Jennifer B_19

    4

    February 17, 2021

    I am a current client of this provider

    It goes back to finding out which caregiver is a good fit. He has improved, and some of them give him company as well. They should have less time that the caregiver is on the phone once she walks in the door. They should also spend more time finding our what caregiver fits what person. Some of them have been good, and others have wanted to leave.

    June G_2

    5

    February 8, 2021

    I am a current client of this provider

    Without them, I'd have to change lines myself. She makes my bed for me herself, always with a smile on her face. They are doing me a service; at this point in my life I need their help. The caregiver is so wonderful.

    Gary O_1

    5

    February 4, 2021

    I am a past client of this provider

    They helped the most by being there and taking are of him. I would tell them that they were easy to work with.

    Keith P_1

    5

    January 14, 2021

    I am a past client of this provider

    I can't work, so I was home bound and was getting around on a scooter. My life changed. It helped me a lot, them changing the dressing to make sure there was no infection. They are sterile, efficient, they are right on point.

    Janice B_14

    4

    January 7, 2021

    I am a current client of this provider

    They have relived some stress and they have been a positive influence. A lot of the caregivers have been very skilled and have been very caring. It has been hard sometimes to find the right person to talk to.

    Ron G_6

    1

    January 7, 2021

    I am a current client of this provider

    The services made things easier but we had to constantly train them. The problem is that this agency is a middle management company. If there is a problem with an employee they tell you that they can't do anything about it because they are from another agency. It's hard to get anything done.

    Betty C_11

    2

    December 16, 2020

    I am a past client of this provider

    I would have liked consistent caregivers and for them to follow through with what they promised. I would have liked for them to follow through with what they told us they were going to do.

    Barry _1

    5

    December 8, 2020

    I am a current client of this provider

    He's here to keep me company so my wife can get out and do some things that she wants to do. Our current caregiver is very good. I've had him for a number of weeks. We'll watch football and movies together.

    Attila V

    5

    November 17, 2020

    I am a past client of this provider

    They were consistent with the schedules. They were personable and friendly.

    Mike _3

    5

    November 9, 2020

    I am a past client of this provider

    They monitored his activities and kept him safe. They were competent in their jobs.

    Demaree C

    5

    October 22, 2020

    I am a past client of this provider

    The medical nurse was amazing. She helped with everything, like exercises for my father. She helped with housekeeping duties. The nurse they hired to come out was amazing. They were all very helpful.

    Dennis G

    4

    October 15, 2020

    I am a current client of this provider

    They could provide services and give me the name of the person they're sending. They could inform me when there are changes in their schedule.

    Glenda W_2

    5

    October 12, 2020

    I am a current client of this provider

    They have arranged for an efficient nurse to come to the home. It enables me to walk.

    Joan _3

    5

    September 10, 2020

    I am a current client of this provider

    They help the most by being supportive of my wants and needs. I like that the company is very helpful.

    Patty N

    5

    August 25, 2020

    I am a current client of this provider

    They get him up and ready in the morning. I like the caregiver Constance and the manager, Cheryl.

    Gabriela S

    4

    August 19, 2020

    I am a current client of this provider

    I am only getting 5 days of care when I should be getting six. Her health really picked up when she had a regular caregiver and she could walk steadily around the house, and then her health severely declined. At the beginning of my care it was made clear that she has dementia and she cannot have a revolving door of employees. I was told we could have one person all six days, then it changed to two people and then it was a revolving door and it made my grandmother's heath decrease.

    Ken H_6

    4

    August 13, 2020

    I am a past client of this provider

    They took good care of Kathleen. There was a lot of cleaning and changing bed sheets. The person that they assigned to my account was good. I appreciated her help.

    Barbara "_2

    4

    July 21, 2020

    I am a past client of this provider

    My mom had the ability to take care of herself, but they offered a security blanket for her. I like that they were extremely organized. The scheduler communicated very well and would let us know about changes to the schedule very promptly. If we wanted special things done for my mom, she was always on board and listened to our requests.

    Edward _2

    5

    July 11, 2020

    I am a current client of this provider

    They help her with her personal care, like diapers and give her, her medicine. The people show up on time and they are pretty intelligent people.

    Beth _3

    4

    July 10, 2020

    I am a current client of this provider

    Due to his condition, David sleeps a lot and during that time the caregiver sleeps too, which doesn't seem right. They could have a little more flexibility and they don't have enough people who work 12 hour shifts.

    Anonymous_3002

    5

    June 23, 2020

    I am a current client of this provider

    The most helpful part is being able to talk to the caregiver and setting up times for her to come. I like that they are reliable.

    Bill G_7

    5

    May 18, 2020

    I am a current client of this provider

    They mainly do household things that she cannot do herself. I like the quality of care.

    Karen_3

    5

    May 14, 2020

    I am a past client of this provider

    I could not have made it any other way. They were always here on time. Sometimes if one cold not get here, then the person that was here already would wait until they got here. That was really good.

    Anonymous_3635

    4

    April 8, 2020

    I am a current client of this provider

    It has been really hard in having so many different caregiver each day and it is challenging for my dad who has Parkinson's and my mother who has Alzheimer's. They could have more consistent staffing.

    Robert _2

    5

    April 8, 2020

    I am a current client of this provider

    They've just had someone available that I could trust. The people that they send are very kind.

    Janice W_7

    4

    March 18, 2020

    I am a current client of this provider

    Good communication would make my life easier. I wish that there was better communication between me and the office.

    Anonymous_3516

    4

    March 6, 2020

    I am a past client of this provider

    It wasn't that it was sub par, it was just average and my mom wasn't as comfortable. I was a little bothered. I felt that the caregiver bothered me a lot at work and asked me a lot of questions like where is the sugar and I didn't like being bothered being texted while I was at work for things that she needed and not my mom.

    Pat B_9

    5

    March 6, 2020

    I am a current client of this provider

    They are there when we need them and they will do about anything for us. They are here on time, they are friendly and helpful.

    Gerilyn

    1

    February 20, 2020

    I am a past client of this provider

    She had a live in service and went through a couple different people. They just didn't attend to her needs. One of the caregivers even got drunk. They could improve on screening the people that work for them.

    Sandy _3

    5

    February 7, 2020

    I am a current client of this provider

    I like the fact that I have someone here to help me with the wheelchair while my husband goes to the store. The gal we have fits right in with our family, and we feel really comfortable.

    Siri P

    5

    January 22, 2020

    I am a current client of this provider

    They watch my mom while I am at work. They help me stay at work. They have great communication, and they seem to be well organized.

    Nancy _7

    5

    January 22, 2020

    I am a current client of this provider

    She likes some of the caregivers more than others, and she is hard to please. I have not had any issues.

    Charles "_1

    5

    December 13, 2019

    I am a current client of this provider

    They have given me some downtime. The caregivers are caring, and they are overall good people.

    Corrine

    5

    December 10, 2019

    I am a current client of this provider

    It helps her because I can't be there for her doctor appointments. I feel confident in them. I do it all the time. They can provide somebody at the last minute. I've only had some patients that didn't have a good experience, but most of them have had a good experience.

    Tina F_4

    5

    November 20, 2019

    I am a past client of this provider

    They did everything exactly how I wanted them to be done. He didn't have to have any worries about me not being there. They were there. They were timely. They kept the house clean.

    Steven M_6

    5

    November 13, 2019

    I am a past client of this provider

    They prevented her from falling. It was very easy to work with. The office was good at following up and asking questions. My loved one got a long with one person, and it worked out very well.

    Mary B_77

    4

    November 13, 2019

    I am a current client of this provider

    It takes a while to get a good caregiver, which can be very tiring. I would like for them to have consistency. I've asked for them to not send a certain caregiver, and they said they forgot.

    John W_36

    5

    October 8, 2019

    I am a past client of this provider

    They provided the care that he needed. I liked their professionalism. They were very thorough when they came over and did the interview with him. The people they had were dependable.

    Marcia _1

    5

    September 5, 2019

    I am a past client of this provider

    They were willing to work with my schedule, which changes last minute sometimes. I like that it was very easy to work with them.

    Charles "_3

    4

    September 5, 2019

    I am a current client of this provider

    I think they could do better with the staffing. The people who I have contact with are very nice.

    Frank _3

    4

    August 14, 2019

    I am a current client of this provider

    They could not send me a new person. They have been trying to accommodate me. A lot of the women are nurses or studying to be nurses, so they are doing it to help me out.

    Chester

    5

    July 9, 2019

    I am a current client of this provider

    Now that we have a regular caregiver, it is pretty good. They attend to the little things that he needs done, and it is helpful to me. I like their efforts to please us.

    Anonymous_756

    4

    June 11, 2019

    I am a current client of this provider

    They should send somebody that would be more diligent about what they are doing. I like the faithfulness of those that are assigned to me. They always come on time and do a good job for the most part.

    Jeanne _1

    3

    May 24, 2019

    I am a current client of this provider

    Our caregiver is awesome. She is attentive and smart. She is trained well, but she was not trained by BrightStar. The administration has not called me when the caregiver lets them know she cannot come. They do not call me when she lets them know she will be late. They will not tell me anything.

    Anonymous_1867

    4

    May 24, 2019

    I am a current client of this provider

    Lately they have had more consistency, but in the past, there has been some shuffling of providers. We have had problems with them getting in the house. We put a lock box in at their request, but one of the caregivers tried to get in through the garage. I would like them to give more detailed instructions on how to enter the house.

    Sue G_3

    5

    April 4, 2019

    I am a past client of this provider

    He was very grateful for the care they gave him. It was their care, compassion, and attitude that made it a positive experience. I thought that the caregivers were compassionate, kind, and on time. They knew what they were doing.

    Anonymous_1656

    5

    March 12, 2019

    I am a current client of this provider

    They have a very caring atmosphere. It allows me the freedom to be myself. They're very interested and caring. They do things without my having to say so.

    Mary Kate M

    5

    February 12, 2019

    I am a current client of this provider

    They should try to get me more consistent caregivers that come all of the time. I like that they tell you who is going to come.

    Chris F_2

    4

    February 6, 2019

    I am a current client of this provider

    They are there and they help my mother out. There have been several times I have called and not gotten a response. I would like a notification that the nurse is coming.

    Bob S_19

    4

    January 23, 2019

    I am a past client of this provider

    I don't think there is anything they could have done to make her life better. We just had them for a short time and they did well. They could have done better with the scheduling. There was one day when no one showed up and we weren't informed beforehand.

    Therese _1

    5

    January 23, 2019

    I am a past client of this provider

    It helped me a great deal because I couldn't handle her physically anymore, and they were able to do that. It was also nice to have a listening ear around to help out. I liked that they were prompt when we needed them very quickly, and they got on board to help us out as quickly as possible.

    William E_1

    5

    January 17, 2019

    I am a current client of this provider

    It is very helpful. My caregiver takes care of me everyday. My wife works for BrightStar Care. I appreciate that they come out for us.

    Christy M_1

    5

    December 6, 2018

    I am a past client of this provider

    I could actually get sleep because it was nighttime care. The person providing the care was just excellent.

    Lauri N

    5

    November 20, 2018

    I am a past client of this provider

    I would have expected them to call me once a shift, but maybe they don't do that. It would have been nice to hear from them. They were very quick to respond even though they couldn't get someone there the first night. They put someone in there pretty darn quick.

    Tamika F_1

    5

    October 25, 2018

    I am a current client of this provider

    They show that they care about their clients. They are very proactive. If anything is out of place or if I have any concerns, they make sure they pinpoint the problem and fix it as soon as possible. I like that they are consistent in checking on me to see how the medicine is going. If there is anything extra that I need, they make sure the nurses take care of me. They show concern. If there seems to be a problem, they are very proactive and they get it done that day.

    Theodore _1

    4

    October 19, 2018

    I am a current client of this provider

    Each of the caregivers help out with some of the chores. Engaging with my dad is very important. We had a situation that we were not happy with. The caregiver left my dad alone for 45 minutes. The caregiver left and they did not get a replacement here. The caregivers need to make sure they are always doing their job and watching over my dad.

    Jill W_1

    5

    September 20, 2018

    I am a current client of this provider

    The day they came they were excellent, they kept him company, and prepared him his meals. That gives me peace of mind. I would recommend them because they have the most flexibility in scheduling because we only needed them for one.

    Ione H

    5

    September 12, 2018

    I am a past client of this provider

    They were helpful because they would do things for us that we couldn't do for ourselves. They are polite and kind. The little girl that came to see us was really nice.

    Joseph T

    5

    August 28, 2018

    I am a current client of this provider

    It helps us because I can't lift my wife. Overall, it has been a good company. We've had three different caregivers, and would have liked to just have one.

    Anonymous

    3

    August 21, 2018

    I am a current client of this provider

    It didn't work well, so there was more for me to do. It defeated the purpose of the care. It was like a revolving door of caregivers. We needed the same person every time because it became too confusing.

    Roger

    5

    August 17, 2018

    I am a current client of this provider

    We have them come at night and she has no memory of them coming. It's more for the family members, it has lifted the weight off of their shoulders, and that has helped her. They try to accommodate our needs as fast as they can, as far as scheduling goes. The caregivers are compassionate, as well.

    Johnnie

    5

    July 19, 2018

    I am a past client of this provider

    I didn't have to worry about my dad when I was at work. When he went on hospice I had to take a week off work, we had to get people there to help him. Everyone was great. People were there and they actually did their job.

    Robert H_27

    5

    July 5, 2018

    I am a current client of this provider

    They do a lot of things to help me. They help me the most by being steady and trustworthy. I like how reliable they are, and that they put in an effort to care for me.

    Susan P

    5

    June 22, 2018

    I am a current client of this provider

    Their service helps me sleep very well at night. I don't have one person that comes all the time, but all of them seem like they are pretty darn good.

    Nancy R

    5

    June 14, 2018

    I am a current client of this provider

    I no longer have to do things that are very difficult for me to do. They caregiver they sent us is very good.

    Beverly B

    5

    June 8, 2018

    I am a current client of this provider

    I'm in the process of getting stronger and better and using her fewer days. They do things that I can't do. I like the person that comes to my house.

    Loretta A

    5

    May 24, 2018

    I am a past client of this provider

    They did things like showering and her personal care. They did things that we didn't feel comfortable doing. They were able to help her and it was safe and secure. We just had very caring caregivers. They worked well with her and with us.

    Glyndon P

    5

    May 19, 2018

    I am a current client of this provider

    They have helped me to get around better, which has healed parts of me. They have helped me to get out more and I can now sit in my chair longer. The people are great and have helped heal me quickly. They have done a great job.

    Pauline N

    5

    May 12, 2018

    I am a past client of this provider

    I needed the services very badly. I appreciated their care and the privacy. I liked the personality of my caregiver.

    Brenda G_2

    5

    April 25, 2018

    I am a past client of this provider

    I was told when I first did the services that if I didn't like the caregiver that I could change, but it was an excellent fit from the beginning. They gave me confidence to keep trying in case it was not a good fit. I needed help doing everything, and the caregiver helped with the day to day life activities.

    Julia B

    5

    April 5, 2018

    I am a past client of this provider

    The caregiver was very nice and friendly to me when they were here. The caregiver helped to bathe me and that was very helpful.

    Melissa R

    4

    March 28, 2018

    I am a current client of this provider

    They are proactive, so they keep a good monitor on my mother's health, and they will contact me if there are any problems. They have made it possible for me to concentrate on my job. Some of the issues that my mother has are outside of their ability to help, though.

    David A

    5

    March 14, 2018

    I am a past client of this provider

    The flexibility and what they offer makes them good. I knew that I had other eyes on him, and I didn't feel pressured to have to be there constantly.

    Megan K

    5

    March 6, 2018

    I am a current client of this provider

    They are very friendly, and they are good at setting it all up. I don't have to go over to her house that often. It frees up my time.

    Patricia "Pat" S

    5

    January 22, 2018

    I am a current client of this provider

    They show a level of compassion and care. BrightStar Care has proved to be very flexible from the get go. They were originally scheduled for my mom, but when she went to the hospital, they were able to include my dad right away. That flexibility in a crisis was excellent for us.

    Joan M

    3

    January 10, 2018

    I am a current client of this provider

    It's inconsistent. Some caregivers are good, but not all are great. The caregivers would frequently call in sick. When we interviewed BrightStar, they said that they thoroughly vetted their caregivers, but we had a caregiver who did not have a drivers license and could have easily driven my mother around without being licensed.

    Linda G

    5

    December 19, 2017

    I am a current client of this provider

    I would recommend BrightStar Care because they matched my loved one perfectly to the caregiver. BrightStar Care has made my life easier by caring for my loved one when I leave her with the caregiver I don't have any worries. I could finally have a life thanks to BrightStar Care.

    Denise _2

    5

    December 14, 2017

    I am a past client of this provider

    I would recommend BrightStar Care because in the very beginning I really liked the woman that came out and talked to me. She was very friendly and warm, and it made me feel comfortable. Having the caregivers makes life easier because my mom was in rehab, and she would wake up at night and would have the potential to fall. I just needed someone to be there to give me that comfort knowing that someone would be there for her and keep an eye on her.

    Anne B_7

    5

    December 2, 2017

    I am a past client of this provider

    BrightStar Care is very responsive and fast. BrightStar Care made it possible for us to move forward. BrightStar Care was a Godsend and made it possible for my mom to function.

    Bob G_3

    1

    November 17, 2017

    I am a past client of this provider

    BrightStar Care did not provide us with good caregivers. I would have liked more consistency.

    Miriam L_1

    4

    October 31, 2017

    I am a current client of this provider

    BrightStar Care responded very quickly to my request. They were all pleasant to me at BrightStar Care. I had multiple caregivers.

    Roberta A_2

    4

    October 31, 2017

    I am a past client of this provider

    BrightStar Care's caregivers are very professional and caring. It made Roberta's life better because of how the caregivers did their job.

    Kathleen T_4

    5

    October 17, 2017

    I am a past client of this provider

    I would tell a friend that BrightStar Care has very caring and understanding nurses. BrightStar Care has made my life easier by being there for my mother.

    Anonymous_350

    4

    September 28, 2017

    I am a current client of this provider

    Sometimes you have to try a few caregivers before getting a good one. BrightStar Care has caregivers that help around the house.

    Don M_1

    5

    September 26, 2017

    I am a past client of this provider

    I would say that BrightStar Care has good people and some that are not so good, but they work with you to find the right fit for you. When we said we needed a change they changed it for us and it worked out very well. The caregivers were there to be very watchful of my husband and they made sure of his safety. They had a very caring spirit.

    Daniel W_2

    3

    September 12, 2017

    I am a past client of this provider

    We had BrightStar Care for a while, and they were better at the end, but overall the caregivers weren't good enough for what we needed. I would recommend them with a warning. We couldn't do without BrightStar Care's services.

    What you can do with Caring

    • Search the Caring database

      Quickly search the largest online senior living and senior care directory

    • Read reviews and expert guidance

      Read our authentic consumer reviews and content by experts

    • Speak to a Family Advisor for free

      Guided, expert advice to find the best community or agency for you

    • Take a tour to decide yourself

      We’ll help you book tours or get in touch with local agencies

    About BrightStar Care Kane County in St. Charles, Illinois

    BrightStar Care Kane County is a Senior Care provider in St. Charles, Illinois that offers residents Home Care services. Contact BrightStar Care Kane County for more details on services and rates.

    Map of BrightStar Care Kane County

    Help seniors by writing a review


    If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.

    Request Pricing Information

    Who are you looking for?

    Full Name

    Phone

    Email

    By clicking "Get Costs", I am providing express written consent to receive calls including automated/pre-recorded calls and automated texts for which I may incur a cost, as well as emails from Caring and its partners. I understand I am not obligated to provide this consent to utilize Caring’s service(s). I acknowledge I was able to review the Agreement to be Contacted, Terms of Use, and Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    mother and daughter online shopping

    Compare costs, photos & reviews of senior living and care options near you.

     

    Questions?

    Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.

    (800) 558-0653

    Didn't find what you were looking for?

    Caring's Family Advisors can help answer your questions, schedule tours, and more.

    Call us at (855) 948-3865

    Senior Care Services near Kane County, IL

    • DuPage County
    • DeKalb County
    • Kendall County
    • Mchenry County
    • Will County
    • Cook County

    Senior Care Services near St. Charles, IL

    Helpful Articles

    Caring.com

    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

    Caring.com

    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

    Our Services

    • Senior Living Directory

    • Senior Care Directory

    • Caregiving Resources

    • Sitemap

    • Terms of Use

    • Privacy Policy


    © 2024 Caring, LLC. All rights reserved.