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BrightStar Care Fredericksburg, VA Fredericksburg, VA

501 Prince Anne St, Fredericksburg, VA 22401

(800) 558-0653 (Call a Family Advisor)

4.56

(74 reviews)

Offers Home Care
Top rated on Caring.com

2020, 2021, 2022

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Reviews of BrightStar Care Fredericksburg, VA in Fredericksburg, Virginia

4.56

(74 reviews)

    Top rated on Caring.com

    2020, 2021, 2022

    Provider of Choice 2024Employer of Choice 2024
    Home Care Pulse Certified 2024

    Carl V

    5

    January 19, 2024

    I am a current client of this provider

    We are happy with the services. We like the women who have come. I like that they are prompt and we like the caregivers.

    Anonymous_1704712025

    4

    January 8, 2024

    I am a current client of this provider

    I need more consistent care. They need to hire more caregivers.

    Alma W_1

    4

    December 7, 2023

    I am a current client of this provider

    We are new to using bright star. So far, it's good. They could have more knowledgeable people. The agency seems to be very difficult to know who will be visiting, but now it's fine.

    Doug M_16

    5

    November 7, 2023

    I am a current client of this provider

    Her daily life is what it is, while they are there they have a positive influence, but once they leave she goes back to doing what she normally does. We have tried other agencies before but when the people they assigned to take care of my mother did not really care about taking care of the clients, but with this agency my mother likes the caregiver and the level of mental comfort to make sure everything is set up.

    Anonymous_7615

    4

    October 6, 2023

    I am a current client of this provider

    They have had a big impact. I wouldn't get along without my caregivers. Life would be a lot more difficult without my caregivers. I think they are doing fine. I had the same caregivers and one that didn't work out. They changed that.

    Mary _22

    4

    September 9, 2023

    I am a current client of this provider

    They help me with cleaning the house and what not. That they come about every week like they are supposed to.

    Megan S_4

    5

    August 8, 2023

    I am a current client of this provider

    I like the flexibility. I can schedule whenever the clients need something. Every two weeks I can get service for the client. I like the flexibility and being able to talk to somebody. We were able to request our two caregivers.

    John L_46

    5

    July 11, 2023

    I am a past client of this provider

    They came and helped by cleaning the house. I like that the caregivers are great and loving when they come.

    Sharon M_17

    4

    June 9, 2023

    I am a current client of this provider

    It has helped me because I know that he is getting the care he needs. I am not contacted when someone is not coming, and I don't know no one is there.

    Anonymous_6659

    1

    May 8, 2023

    I am a past client of this provider

    They could have provided a quality caregiver. The agency could improve on better screening the caregivers.

    Pamela H_10

    5

    April 10, 2023

    I am a current client of this provider

    It's very important to us. I would recommend them because they make every effort to schedule people when I need them.

    Laurence L

    5

    March 8, 2023

    I am a past client of this provider

    They helped her get around when she needed to. It was very easy to set up.

    Debbie E_6

    5

    January 5, 2023

    I am a current client of this provider

    The provider has helped the most with doing what she is supposed to do. I like the agency because of the app they have available to get in contact with the agency.

    Frank H_15

    5

    July 13, 2022

    I am a current client of this provider

    We save time. The client is up constantly and cannot care for himself, so they come in and do that so we can sleep. They come to you, you don't have to go somewhere.

    Anna W_7

    5

    June 7, 2022

    I am a current client of this provider

    My caregivers have helped me the most by keeping an eye on me to make sure I don't fall down. I like that the ladies who come out are very helpful and nice.

    David P_29

    5

    April 25, 2022

    I am a past client of this provider

    They have stayed in great contact with me. I liked that they have great communication with me.

    Terry _4

    5

    January 20, 2022

    I am a current client of this provider

    They have made my experience positive by providing caregivers with their own initiative who did what they knew what was best. I like BrightStar Care because they care about their caregivers as much as they do their clients.

    Brenda M_17

    5

    January 6, 2022

    I am a past client of this provider

    My loved one could not do anything for himself, so they helped him with everything. I liked the director that came out to let us know if they could take the case and they had someone who could start immediately.

    Billy L_1

    2

    November 4, 2021

    I am a current client of this provider

    They are able to help her a little, but I often have to step in to help and I miss work. Some of the girls that show up know what to do and others don't.

    Diane S_28

    5

    October 6, 2021

    I am a current client of this provider

    Brightstar Care takes the weight of the items of the things my mom is no longer able to do and they help to pick up the slack for me. They really help to lighten the load all around. I like the communication especially when it comes to changes in caretakers coming in.

    Ronda H_1

    5

    September 7, 2021

    I am a past client of this provider

    They were able to provide us 24 hour care. They helped her stay clean. They are dependable.

    Larry P_7

    5

    August 5, 2021

    I am a current client of this provider

    She is very good to me. I don't have to have anyone else come and help me. They provide good care.

    Noah W_1

    5

    February 20, 2021

    I am a current client of this provider

    They have very good communication. So far, they have been very easy to work with.

    Dawn D_3

    5

    February 4, 2021

    I am a current client of this provider

    Everyone has worked around his schedule which has been great. They were so easy to get set up with .

    Joseph J_5

    4

    January 16, 2021

    I am a current client of this provider

    They provide necessary care. I like some of the caregivers.

    Ralph S

    5

    January 8, 2021

    I am a current client of this provider

    They come on time. I like that they have good nurses.

    Mabel S_1

    5

    December 9, 2020

    I am a current client of this provider

    They have high quality employees who are trustworthy. I like that their management is great and they have great employees.

    Joseph J_4

    4

    November 11, 2020

    I am a current client of this provider

    To make it easier I would just like to know my schedule. I would like a more predictable schedule.

    Barbara _7

    5

    October 20, 2020

    I am a current client of this provider

    They work to find the person who is the right fit for us. They keep me informed.

    Karen P_12

    5

    October 20, 2020

    I am a current client of this provider

    I get a bath regularly and clean clothes. I look forward to them coming in every day. I couldn't be more pleased with the care I'm getting.

    Ellen G

    5

    September 21, 2020

    I am a current client of this provider

    They take care of everything and they do it efficiently. The representative always shows up on time and does an outstanding job.

    Tyler H

    5

    August 11, 2020

    I am a current client of this provider

    The most helpful part of the care is that they've helped his health. I really like the nurse that has come.

    Lillian B_2

    4

    August 11, 2020

    I am a current client of this provider

    It is a different face he sees besides family. The communication is not too good.

    Jean D_11

    4

    June 24, 2020

    I am a current client of this provider

    They interact with him and talk to him. I need the caregivers to do more than just be a sitter.

    Kenny T

    4

    May 13, 2020

    I am a current client of this provider

    They come in on time. Everything they have done so far has been alright with me, I have no complaints. They always do their job. They have everything and do everything when they come. Everything that I need done is done.

    Patricia S_22

    5

    May 13, 2020

    I am a current client of this provider

    I liked the first nurse a lot because that nurse were personable. I've had two nurses and I like how they come to the house so I don't have to go out.

    Walter B_14

    5

    April 18, 2020

    I am a past client of this provider

    They gave me the medication that was provided. I like that they come do their job.

    Brian S_10

    5

    March 17, 2020

    I am a current client of this provider

    They have helped me learn how to be independent. They helped me feel comfortable enough to live my life as a normal person. They are patient and polite. They are eager to make sure I am okay and healthy before they leave.

    Anonymous_3435

    5

    March 9, 2020

    I am a past client of this provider

    I had knee surge and my mobility was limited, so they would bring me things that I needed. I didn't know when I would need something so they were very attentive.

    Thomas F_7

    5

    February 19, 2020

    I am a current client of this provider

    She scheduled it so when I came home from work, there she was to help me! She asked me when would be the best time for her to come, whereas other ones gave me a time frame they could come. The nurse was always responsive. Even if I had a problem with my sight, she responded immediately. She told me to call her if I have problems any time, whatsoever.

    Perri D

    5

    January 22, 2020

    I am a current client of this provider

    Everybody is polite and professional. They provided somebody for me the next day when I needed them on short notice.

    Romina

    5

    November 12, 2019

    I am a current client of this provider

    There was one time that I got my medicine a week late. I usually get everything on time.

    Pam F_1

    5

    October 10, 2019

    I am a past client of this provider

    They listened to what we required. They were on time and were good with him and his needs.

    Robin M_3

    5

    September 12, 2019

    I am a past client of this provider

    It was the best care that my loved one got. Their care was the best, knowledge-wise. I like that they are completely professional, and they are very personal.

    Anonymous_2512

    5

    September 7, 2019

    I am a current client of this provider

    This time, they have actually found a nurse that they'll keep and has a better schedule. It has been better, but they used to have scheduling issues.

    Amanda B_5

    4

    August 14, 2019

    I am a past client of this provider

    The agency could have made my life easier by having more availability for short notice. I would like them to have better consistency in the quality of the aides that they send.

    Anonymous_2089

    4

    July 19, 2019

    I am a current client of this provider

    I don't have to travel hours away to get infusions. They have flexible hours. They work around my schedule.

    Tina W_1

    5

    July 13, 2019

    I am a current client of this provider

    They are on time. The nurses are nice and professional.

    Maria A_6

    5

    June 17, 2019

    I am a current client of this provider

    They help me with my health, my medications, and my pets. They helped me with my meals and everything I need. They are very professional.

    Margaret M_17

    5

    June 17, 2019

    I am a current client of this provider

    Being a caregiver is difficult, so you need someone else to come in and help you with things. It is important to have a service like this. They provided me someone that my mom likes and helped me with her daily routine. I have somebody there that is a very good caregiver. She does very good work.

    Michael S_1

    5

    May 23, 2019

    I am a current client of this provider

    They provide easy scheduling, and the nurses I've had have been great. I like the ease of having help at home and being able to reach my nurse.

    Kristen T

    5

    April 11, 2019

    I am a current client of this provider

    They've been able to get us the care that we need in the evening. They've been able to help take care of my father while I've gone to work over night. They care that comes for my father has been spot-on. The caregivers have been very good to him.

    Lisa P_11

    4

    March 11, 2019

    I am a current client of this provider

    It is hard because it all comes down to the person who provides the care, and they are hard to control. The people setting up are great. The people are fine and able to help coordinate. The level of the people are sometimes is not that great.

    Jean G

    4

    February 22, 2019

    I am a current client of this provider

    What they do is very helpful to us. It's just the consistency that needs improvement. The consistency in which they are able to provide people could improve. Sometimes they show up without being announced, and other times they don't come when we expect them.

    Thomas G_1

    5

    January 15, 2019

    I am a current client of this provider

    The nurses that came to see me were nice and had good answers. I like all the help they gave me.

    Anonymous_965

    5

    December 12, 2018

    I am a current client of this provider

    I feel comfortable leaving my loved one. They help them change and use the bathroom, and they do that for me on a regular basis. I like the fact that they tried to accommodate us as quickly as possible.

    Bryan J

    5

    November 21, 2018

    I am a current client of this provider

    She only comes in and gives him a shot, but she's always here on time and is dependable. They're very professional and very reliable.

    Anonymous

    4

    August 30, 2018

    I am a past client of this provider

    They provided the care, and that is what we needed. They were reliable. They showed up when they were supposed to.

    Zachary L

    5

    July 27, 2018

    I am a current client of this provider

    They made it so that my loved one could get the services he needs in a timely manner. They are extremely organized, the nurses know exactly what they're doing and they're very nice.

    Jeffrey O

    5

    June 7, 2018

    I am a current client of this provider

    The CNAs are here on a daily basis. Basically, if I didn't have the home care, I would be forced to be stuck in the hospital. I've never had to be that way because of companies where the nurses come to my home. I would just let them know the employees are pretty easygoing and they look out for your best interest.

    Christian H

    4

    June 7, 2018

    I am a current client of this provider

    Before I used to take my son to the hospital, so there isn't much of a difference. The caregiver that comes is very competent and good.

    Clara P

    4

    June 7, 2018

    I am a current client of this provider

    They've made things easier by having help around. I would like them to not switch the people around so much. They do have caring people.

    Ana L_2

    4

    May 16, 2018

    I am a past client of this provider

    I would have liked them to keep a better communication with their client and their nursing manager. I would have liked them to come change dressings on time. There were a lot of miscommunications between the nurse and the nursing manager.

    Anonymous

    3

    May 11, 2018

    I am a past client of this provider

    They were there when I needed them. They even came one time on a weekend. They were there within a half hour. Scheduling was the main thing. They couldn't coordinate the schedules very well.

    Loretta B

    5

    April 24, 2018

    I am a current client of this provider

    I just gave my other agency a notice that I'm going with BrightStar Care soon. I couldn't work if I didn't have someone take care of my mother.

    Tamika F

    5

    March 29, 2018

    I am a past client of this provider

    The caregivers were flexible as far as waiting for us if we needed to get home a little bit later than what was planned. If the worker was running late because of traffic, she would stay later to make up for it. They allowed us to actually go to work until we found daycare.

    Gladys D

    5

    March 14, 2018

    I am a past client of this provider

    I ended up getting BrightStar Care because of an emergency situation, and they responded right away. I had some very nice people come and help out. I fell and broke my leg, so I couldn't help my husband because I couldn't put any weight on my leg. After my husband passed away, I still had my broken leg and couldn't do things like get something to eat.

    Nella Ree V

    4

    November 27, 2017

    I am a current client of this provider

    I haven't worked with BrightStar Care for very long, but I think that it is a good company so far. BrightStar Care is here to help my mom do things that she needs to do. They help her get to appointments and do things around the house.

    Michael H

    5

    November 15, 2017

    I am a current client of this provider

    BrightStar Care's nurses were excellent. They were good about calling to let us know they were coming. They were prompt and caring. The daily impact was outstanding because BrightStar Care nurses were really great.

    Anonymous_1312

    4

    October 25, 2017

    I am a current client of this provider

    I would recommend BrightStar Care because of their ease of use. BrightStar Care can have a better impact on my life if they trained their nurses better in how to take care of me.

    Marlene S_1

    5

    October 24, 2017

    I am a past client of this provider

    I would tell a friend that BrightStar Care is concerned and interested in my personal problems. BrightStar Care helped me the most with getting me meals. One of the caregivers wasn't such a big help as the other one, but overall, it was great.

    Aileen S_1

    4

    October 19, 2017

    I am a past client of this provider

    The caretakers that came out didn't match what was advertised. They were babysitters that just sat there. There was minimal involvement with her. They were there for her safety, but they weren't there for stimulating her which was what brought us to BrightStar Care. We didn't have BrightStar Care for very long.

    Frank & Jean W

    4

    September 28, 2017

    I am a current client of this provider

    I would tell a friend that BrightStar Care is very convenient if you know what you want from them. BrightStar Care could have a greater impact on my life when I get to know my helpers better so that I can use them more in the future. I just have not had their services for very long yet.

    Rosemarie S_1

    4

    September 28, 2017

    I am a past client of this provider

    BrightStar Care's manager was always available. BrightStar Care allowed me to continue working.

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    Services and Amenities of BrightStar Care Fredericksburg, VA in Fredericksburg, Virginia

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants
    • Range Of Services Extra: wound care, lab draws, infusion services, health and insurance assessments

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About BrightStar Care Fredericksburg, VA in Fredericksburg, Virginia

    BrightStar Care Fredericksburg, VA is a Senior Care provider in Fredericksburg, Virginia that offers residents Home Care services. Contact BrightStar Care Fredericksburg, VA for more details on services and rates.

    Map of BrightStar Care Fredericksburg, VA

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