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Home Instead - Seattle, WA

3221 Eastlake Ave E, Seattle, WA 98102

(800) 558-0653

Verified Partner

4.69

(23 reviews)

Offers Home Care

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Reviews of Home Instead - Seattle, WA in Seattle, Washington

4.69

(23 reviews)

    Ben Meyerhoff

    5

    February 10, 2024

    I am a current client of this provider

    They provide a variety of services for me including meal preparation, laundry, shopping, light cleaning and help with medication. My care coordinator does a superb job.

    Louisa Lenz porter

    5

    November 19, 2023

    Other

    My mother is being really well taken care of by Debbi and Dian. They both cook wonderful meals, stay on top of her medication, get her to the doctors as needed, keep up with the household needs. They both have excellent communication with me (daughter) on up dates of her daily care. Each is very present for my mom, I and my family are very thankful for their care. I often hear from my mom how she enjoys there company and care.

    RHJ

    5

    October 1, 2023

    I am a current client of this provider

    Both of our elderly parents got severe Covid. This was a crisis as they couldn’t take care of themselves. Nidhi was so professional and worked hard to get us help that night!! Grace and Beth stayed overnight for several nights, and took such good care of them. So reliable, kind, excellent caregivers. We will continue to use them as needed in the future. Completely trustworthy. 5 stars all they way!

    Ethel Hamilton

    5

    July 23, 2021

    I am a current client of this provider

    Nidhi is our care coordinator and does a superior job of seeing that my mother is well taken care of. She always calls to let us know what is happening for the week and on on several occasions came herself to bathe mother and make sure she is cared for. She is the reason we stay with Home Instead. She truly cares.

    William Albert

    5

    November 23, 2020

    I am a current client of this provider

    Service is excellent and caregiver is most efficient and helpful.

    Hillegas Family

    5

    December 19, 2018

    I am a current client of this provider

    Home Instead has provided care for my mother with Dementia. They have always sent caregivers who are punctual, attentive, and excited to be there helping with my mother. We generally end up sticking with the caregivers that are sent for long periods of time, because they are so good at finding caregivers who match my mother's personality. They are normally super down to earth, and fit my mother's emotional needs very well. Home Instead has always been responsive to our needs as a family, and have always willing to help us find a solution to any issues that may come up. Thank you Home Instead. You have helped to make a difficult situation more comforting.

    Diane Lynn

    5

    September 19, 2018

    I am a past client of this provider

    Home Instead provides excellent care and flexibility of its staff. The team is responsive to the needs of its clients! I highly recommend this company.

    Very Happy!

    5

    February 7, 2018

    I am a past client of this provider

    This experience has been wonderful in a very difficult situation. My 99 year old Mother-in-Law came down with the flu the first week in January and was in need of full-time care to keep her safe and as comfortable as possible for the entire month. Everyone I was in contact with was caring, courteous and extremely helpful. During the height of the flu season, these caring people managed to fulfill our needs beautifully. I would recommend this company for it's effective and caring attitude by every one I dealt with. I would use this company again and again.

    Fitzychick

    4

    January 18, 2018

    I am a current client of this provider

    Office staff are very professional and responsive. Most caregivers have been conscientious and dependable. All are friendly and eager to help. I appreciate the flexibility in scheduling and commitment to keeping familiar faces with my memory-challenged mother.

    Stephen S.

    5

    January 5, 2018

    I am a current client of this provider

    It was almost impossible to find qualified non-emergency medical transportation in the Puget Sound area of Washington State. My situation involved an outpatient procedure requiring a dedicated care-giver to pick me up, transport me to the hospital, remain at the hospital during the procedure, and return me home (assisting on the way with picking up any follow-on prescriptions). I found an online review (from elsewhere in the country) that recommended Home Instead Senior Care for offering this type of service, and I was very fortunate to find them located in my area as well. They were very prompt, thorough, and efficient in getting me acquainted and established as a client. They even had service available to stay with me at my residence following the procedure in case I could not recover fully enough to immediately and independently care of myself. Home Instead Senior Care demonstrated exceptional dedication, service and responsibility up to and including the scheduled date of my appointment, for which I'm grateful and pleased, and will call on them again for similar needs in the future. Highly recommended.

    Ballard

    5

    October 17, 2017

    I am a current client of this provider

    Home Instead has great staff and is very customer service oriented. We have been very pleased with all the contacts we have had with staff and with the professionalism of the caregivers. They have all "gone the extra mile".

    Barbara

    3

    September 29, 2017

    I am a past client of this provider

    We stopped using Home Instead. Their caregivers were late and they didn't clock hours correctly, so I ended up paying a lot more than I thought I was going to. They didn't feed my father the food I had set out and took him to a fast-food restaurant instead. It wasn't a good experience, I was not pleased with them. They didn't seem like they had a lot of training. The agency was quick to respond, and one of the caregivers was let go because of my reporting.

    HubbyHurtHisBack

    5

    April 24, 2017

    I am a current client of this provider

    We had an urgent need for help and Home Instead did our evaluation and had a caregiver placed with us in less than 24 hours. The evaluation was thorough and practical, and the individual who helped us was terrific.

    Patricia755252

    5

    December 28, 2016

    I am a current client of this provider

    Very pleased. Met all expectations. Few screw ups. Will continue to use. Will recommend.

    Daughter05

    5

    October 6, 2016

    I am a current client of this provider

    I think Home Instead is very professional. The workers are all kind and caring. They show up on time. We are very happy with them.

    George Buck

    4

    September 27, 2016

    I am a current client of this provider

    I have a great caregiver, I am very happy.

    Henry842601

    5

    June 17, 2016

    I am a current client of this provider

    We are very pleased with your services.

    Harold O.652811

    5

    June 17, 2016

    I am a current client of this provider

    I am very pleased with the service I get from Amy.

    Donna HEMVOS

    5

    May 24, 2016

    Other

    My father uses Home Instead's in-home services to help him remain independent in his own apartment. We have found the caregivers to be an amazing, caring and competent group. And if there is extra time in their visit, they look around for other tasks to do to help him out. The administrative group is on top of things: they are organized and responsive, they communicate well with the family and they can anticipate needs that we haven't considered. Our experience has been excellent.

    sttawberry1

    2

    June 17, 2015

    I am a current client of this provider

    Alert we had a caregiver who had not yet become licensed. They had no idea what the job duties curtailed. not a positive thing to do to an establishedI client. The young person was very slow to task and wandered wanting to break regularly. Didn't follow simple instructions. Can Companies do this? Send people they hire that have zero training. We are not happy campers.

    Diane91186350

    5

    April 30, 2014

    I am a current client of this provider

    Definitely a 5 star performance for you all! I have been so happy with my caregiver and the management of Home Instead. You all are beautiful people and I love you!

    PaulV

    5

    November 6, 2013

    I am a past client of this provider

    I was very pleased with Home Instead Senior Care. The caregiver who was matched with my parent was thoughtful kind and aware of every need. I had peace of mind knowing my parent was in the hands of someone so considerate, understanding and professional. They were always on time and anticipated my parent's needs.Thumbs up all the way!

    linda6

    5

    May 11, 2012

    I visited this facility

    My mom had a personal caregiver from Home Instead Senior Care, and my mom was really really happy and it means a whole lot. And she got a regular attention. The people that had come over were really super! And the owner and manager of the company they came to us and talk to my mom and i thought it was really great! And they kept in touch and they've been caring about how we felt and they asked hows our feedback. They were really wonderful people. And I definitely recommend them because they are really good! I love their service!

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    Services and Amenities of Home Instead - Seattle, WA in Seattle, Washington

    Agency Type

    • Full Service Agency
    • Agency Extra: Each Home Instead franchise office is independently owned and operated.

    Range of services

    • Companion Care
    • Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Home Instead - Seattle, WA in Seattle, Washington

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Seattle, WA

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