Caring.com
Caring.com

(800) 558-0653

Help & Care Saratoga, CA

14417 Big Basin Way, Saratoga, CA 95070

(800) 558-0653 (Call a Family Advisor)

4.7

(72 reviews)

Offers Home Care
Top rated on Caring.com

2021, 2022

Photos of Help & Care

Get Cost Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

Explore Nearby Verified Providers

Be sure to consider these verified communities in your search.

Get cost information
Find out availability
Ask about payment options

Reviews of Help & Care in Saratoga, California

4.7

(72 reviews)

    Top rated on Caring.com

    2021, 2022

    Kenneth M_11

    5

    November 17, 2022

    I am a current client of this provider

    They have helped by giving me the right health aide worker. I was really happy about being able to swim again. The health aide worker is doing a real good job.

    Bessie Z

    5

    November 11, 2022

    I am a current client of this provider

    It gives relief to the family. They have nice, caring people.

    Suzie K_1

    5

    August 29, 2022

    I am a current client of this provider

    They have worked with me on the problems I have and have found the right person for me. I like that they are very helpful and solve problems.

    Betsy M_7

    5

    July 20, 2022

    I am a current client of this provider

    The agency has helped with utilizing our benefits. I like this agency because the coordinator is really great at communication.

    Howard M_1

    5

    June 22, 2022

    I am a current client of this provider

    The care is a necessary thing, and without it, my dad wouldn't be safe. They are very responsive.

    Cynthia G_11

    5

    June 16, 2022

    I am a current client of this provider

    The most helpful thing has been that they provide a good caregiver. I like the easy telephone access to the office.

    Carolyn W_12

    4

    May 24, 2022

    I am a current client of this provider

    The provider has helped the most with taking care of exercises. I like this agency because they are responsive and willing to work with us.

    Donald C_15

    4

    May 20, 2022

    I am a current client of this provider

    I get lunch every now and then, and she is pretty efficient about getting things done around the house. She drives some of our cars because I can't drive. However Carlene does have a lead foot.

    Debbie J_4

    5

    April 21, 2022

    I am a current client of this provider

    They help her with things like hairdresser in the building. She helps with toileting. I like that they are very easy to get ahold of.

    Earl & Barbara G

    5

    March 16, 2022

    I am a current client of this provider

    The caregiver has been able to listen to my needs. I like that every one is very friendly.

    Pauline N_1

    4

    January 20, 2022

    I am a current client of this provider

    They need more staff. They have trouble covering shifts. They are very responsive.

    Jack S_14

    5

    January 13, 2022

    I am a current client of this provider

    They've made my experience positive by trying their best. I like Help and Care because they're dependable and provide quality care.

    Lauri S

    5

    December 30, 2021

    I am a current client of this provider

    At one point it was a lifesaver. His situation has changed and it is now extremely helpful. Originally, the caregiver could provide transportation and took him to the gym so he could exercise and for walks. The caregiver still takes him out for walks, but only a couple of times a week. His Alzheimer's has progressed. Because the caregiver was so warm and caring, it was a great support. We have had extraordinary service from the caregiver that has worked with my husband for five years. I've been very pleased. I feel that the caregivers are supported well by the organization and the organization itself is easy to work with.

    Mary A_61

    5

    December 18, 2021

    I am a past client of this provider

    I needed someone to stay with my husband who is very unpredictable to do my errands. If they had more people that would be good, I liked the services.

    Beverly B_18

    1

    December 10, 2021

    I am a current client of this provider

    They could have listened to me instead of talking about men. They can find someone that actually listens to me instead of boast about things.

    Darleen T

    5

    November 29, 2021

    I am a current client of this provider

    It was very good and she was right there with me. She is so down to earth and so I felt so close to her.

    Rosina P

    5

    November 23, 2021

    I am a past client of this provider

    The owners are pleasant to work with.

    Bruce B_10

    5

    October 15, 2021

    I am a current client of this provider

    Just by providing assistance. They come, talk to me and change bandages. The people are excellent. I just think they are competent, caring people.

    Ed B_2

    5

    September 14, 2021

    I am a past client of this provider

    The people just being there and doing what they do was helpful to me. They were very personable people and knew what they were doing.

    Joan G_12

    5

    July 13, 2021

    I am a current client of this provider

    They were able to provide people that worked out really well. I like the two caregivers that have been assigned to her. When we call, they answer the phone.

    Irene G_5

    5

    June 30, 2021

    I am a current client of this provider

    It keeps everything running smoothly. I like caregivers. They understand my needs.

    Rudolfo A

    4

    June 29, 2021

    I am a current client of this provider

    They make life easier by doing as much as they can do. The last person we had was very good. So far we are happy with Help and Care.

    Irene B_2

    5

    June 4, 2021

    I am a past client of this provider

    They are always there when I need them. They are very honest about who the provider is and what services they can provide. I think that the people are of very good quality. They manage to work with Gary very well because he can be a bit difficult to work with.

    Carolyn B_25

    5

    May 4, 2021

    I am a current client of this provider

    Most of the chores around the house are now being taken care of. They are very caring about who they send out.

    Donald M_17

    4

    April 30, 2021

    I am a current client of this provider

    They keep the house clean. They are on time.

    William A_8

    5

    April 29, 2021

    I am a current client of this provider

    When I take care of him, it's not as good as the caregiver's care. He always puts him in a good mood. He spends time with him. We go on picnics with him. I would only recommend one of the caregivers.

    Edward V_2

    5

    April 24, 2021

    I am a past client of this provider

    It was crucial, because without them I could not have gone on my trip. I was very happy. They did a great job of coordinating the services.

    Phillip L_4

    5

    March 16, 2021

    I am a current client of this provider

    She does things for me around the house and helps my wife. I would tell a friend that the person they send to me is very able and easy to get along with.

    Manuel B

    5

    March 16, 2021

    I am a current client of this provider

    When she gets here, she just takes over and I don't have to worry about anything else and I can relax. They came out and told us how everything works and got someone out to help us as soon as possible.

    Gloria W_8

    5

    March 10, 2021

    I am a past client of this provider

    They have well trained staff and they help find a replacement when the caregiver goes on vacation. They cater to my moms language which is Cantonese, they found someone who could speak her language.

    Audrey K_2

    4

    February 25, 2021

    I am a current client of this provider

    We would really like the first caregiver to come back and help us. They always contact me about any problems.

    Margaret T_5

    4

    February 23, 2021

    I am a current client of this provider

    When John came home from the rehab center the person we had was excellent and John has continued to do better since. The agency had trouble finding helpers who wanted to work short shifts.

    Provider Response

    Dear Margaret, Thanks for your feedback. I know it's been a rocky road for a while and I really appreciate your patience while we were trying to find the right male Caregiver for your husband. I sincerely apologize for the inconveniences this might have caused and will personally make sure that our Services are back to the high standards we hold internally against ourselves. As you know, you can contact me anytime with questions or concerns so we can take care of them right away. Sincerely Markus

    Elka P

    5

    February 10, 2021

    I am a current client of this provider

    My caregiver is really sweet. We laugh together and giggle together. The services have impacted my life quite a bit. I don't need a lot of help right now. I have had services twice. I like the girl who is here every Thursday.

    Robin R_9

    4

    January 26, 2021

    I am a current client of this provider

    They have shown up whenever we need them to. I like that they are accessible and dependable. A relative's caretaker was very compassionate.

    Chuck H_1

    5

    January 18, 2021

    I am a current client of this provider

    They are a big help to me while I have a bad back. I like that they are easy to work with.

    Ann A_9

    5

    December 19, 2020

    I am a current client of this provider

    The caregiver will help with the bathing. This agency has been responsive to our needs.

    Carmela C

    5

    December 11, 2020

    I am a current client of this provider

    Having someone here, a companion, who can help with his direct needs is helpful. Especially during the pandemic it has been nice to not have to have a different people all the time. They do a background check so we know you have honest employees.

    Lorena B

    5

    November 24, 2020

    I am a current client of this provider

    They help with companionship. I like the caregiver that we have now because she communicates well.

    Eduardo Z

    4

    November 20, 2020

    I am a past client of this provider

    The visits were very short and we wanted some more care. We really liked the caregivers that they sent us.

    Ernest "Tim" H

    4

    November 11, 2020

    I am a current client of this provider

    Everything seems to be going well and they help me with exercising and walking. They are local and they are dependable.

    Tammy L

    5

    November 11, 2020

    I am a current client of this provider

    I think we have a great care-taker. I feel they have been very helpful for my father.

    Anonymous_4152

    5

    October 30, 2020

    I am a current client of this provider

    They drive my car and take my shopping. They clean up the house and do the wash. They also answer the phone. They are efficient and very responsive. They take care of things right away.

    Anonymous_2517

    4

    October 28, 2020

    I am a current client of this provider

    Some of the caregivers are good, but some of them just don't know what they're doing. Some of the caregivers before our current one didn't even know what they were doing. They didn't even know how to boil water.

    Michael L_16

    4

    October 21, 2020

    I am a past client of this provider

    They made things easier for my wife. They were prompt and did their job well.

    Belia S

    5

    September 17, 2020

    I am a current client of this provider

    The ones from other agencies didn't keep her active. They just fed her and took her to the bathroom, then laid her down. This caregiver keeps her busy and active. She keeps her moving for the majority of the time she is here. We have had caregivers from other agencies. This caregiver has done way more than caregivers from other agencies.

    Ranjana B

    5

    August 27, 2020

    I am a past client of this provider

    It was helpful with additional support around the house. The people they sent were well-trained. They were very flexible.

    Audrey Z

    5

    August 26, 2020

    I am a past client of this provider

    It did help my wife. She enjoyed the person coming once a week. They were very nice when I talked to them over the phone. I appreciated the calls.

    Jesus T

    4

    August 24, 2020

    I am a past client of this provider

    The most helpful was the consistency. They notified me if they weren't going to be there or if they would be there. They should have made sure the personnel knew how to do what was expected of them.

    Joe O_2

    5

    July 16, 2020

    I am a current client of this provider

    It's definitely been helpful. I think it's helped my mom. It has given her a break. Personally, I like that they treat both the employee and the client very well.

    Anonymous_3841

    4

    June 26, 2020

    I am a current client of this provider

    I would like them to send some more experienced people. Some of the ones who have come have no background in patient care. I don't have any problem recommending them. They are reliable. However, they have never met their clients before the first time they come.

    Robert P_7

    5

    June 24, 2020

    I am a past client of this provider

    They were there when he needed them. It just took one phone call and within 3 hours someone was here. I had to do everything over the phone since the shutdown and it was all done very nicely and professionally. He had very nice things to say about those that came to help.

    Nancy R_14

    5

    May 27, 2020

    I am a current client of this provider

    Without them, there are so many things I couldn't do. She helps me with gardening and taking me to the store. They have been easy to communicate with.

    Margaret & Sukhdev T_1

    5

    May 22, 2020

    I am a current client of this provider

    They are always doing well. Good care is important to us. They provided us with very good caregivers.

    Marjorie L_1

    5

    April 27, 2020

    I am a current client of this provider

    The impact is quite large. I have to have them here all the time. It has an enormous influence on my life. They take me to the restroom when I need that. They provide me with good services. They push me around in my wheelchair.

    Larry M_16

    5

    April 20, 2020

    I am a current client of this provider

    I like that they are approachable and calm. I like that they are reachable.

    Harold E_2

    5

    April 14, 2020

    I am a current client of this provider

    I can hardly see so she always takes good care of me. I like their punctuality.

    Anonymous_3537

    5

    March 21, 2020

    I am a current client of this provider

    I can't get out of bed so it is a lot of help. They could get better people.

    Robert B_43

    5

    February 21, 2020

    I am a current client of this provider

    We have been approved for 15 hours and only use 8. We wanted 3 hours five days a week. But we are satisfied with it now because we have a live-in caregiver so it is a different situation now. They are good, and I would recommend them because they sent us a caregiver.

    Anonymous_3257

    4

    February 21, 2020

    I am a current client of this provider

    They help him to take a shower which is huge. The caregiver is very helpful.

    Aline Y

    5

    January 29, 2020

    I am a past client of this provider

    the most helpful was them finding a person that completely clicked with her. We loved the caregivers who ended up being with mom for several years.

    Ann H_15

    4

    January 17, 2020

    I am a current client of this provider

    The problem is is that him and his daughters want something different. We want to make sure that he eats. He will tell them that he isn't hungry, but they need to be pushy with it and make sure he eats. They are very attentive.

    Kelly C_5

    5

    December 2, 2019

    I am a past client of this provider

    They alleviated some of the things that I had to do. They were helpful. They did what I wanted. The last person we had was very good.

    Anonymous_2890

    5

    November 20, 2019

    I am a current client of this provider

    It is going along great. Maybe I was just lucky to get an aide that is so helpful. She does everything, and I don't have to tell her anything. They have been excellent. I have a great caregiver, and I have been very satisfied with the help I have.

    Tami S_1

    5

    November 12, 2019

    I am a current client of this provider

    My dad is incontinent, so they clean him, and they wash his clothes. They get him prepared for dialysis three times a week and take him there. The list goes on and on about what they do. They are family run, super responsive, and very easy to work with. They text me, and they are honestly the best agency I have worked with.

    Mary M_26

    5

    October 29, 2019

    I am a current client of this provider

    They reduce the stress of being concerned with my care. They are good about everything. The process with them is really easy, and they listen to my needs. They are attentive.

    Sally T

    5

    October 17, 2019

    I am a past client of this provider

    They were very helpful. They were friendly, convenient, and easy to use.

    Anonymous_2425

    4

    September 27, 2019

    I am a current client of this provider

    I only have her two days for 4.5 hours a week. I try to get a much done as I need to like odd jobs like bills. I try to go to appointments but I wish I could have her more. I like the person they sent to me. Last week she was unable to come, and I asked if she could work another two days. I was willing to work with that because I like her so much

    Anonymous_2398

    5

    September 12, 2019

    I am a current client of this provider

    They have gone beyond what we expected them to. They have been attentive. They take more time with him. They are willing to do what is needed. They were able to answer all of our questions.

    Renee B_1

    5

    September 10, 2019

    I am a current client of this provider

    They let us keep the same caregivers. They are really good at that. I like the caregiver. They have been very professional.

    Virginia

    5

    November 27, 2017

    I am a current client of this provider

    We got Help and Care for Mom. We really like the caregiver. She's prompt, courteous, attentive, and compassionate. The agency answers promptly; if we have to change the time, they call her, and she changes her schedule to fit our needs. She helps in bathing, dressing, appointments, and cleans her room.

    Peter B.

    5

    February 26, 2017

    I am a current client of this provider

    The team has been wonderful and very responsive to my Mom's needs. We had changing needs all the time but Help & Care was always able to accommodate.

    balexander

    5

    July 6, 2016

    I interviewed this provider

    Markus and Vassilina are growing Help and Care very rapidly because they are staying true to their mission and employing highly qualified and trained staff who are dedicated to helping the old, sick and infirm to live comfortably and safely in their homes . I highly recommend them to anyone needing in-home care in Saratoga, Los Gatos and nearby towns.

    What you can do with Caring

    • Search the Caring database

      Quickly search the largest online senior living and senior care directory

    • Read reviews and expert guidance

      Read our authentic consumer reviews and content by experts

    • Speak to a Family Advisor for free

      Guided, expert advice to find the best community or agency for you

    • Take a tour to decide yourself

      We’ll help you book tours or get in touch with local agencies

    About Help & Care in Saratoga, California

    Help & Care is a Senior Care provider in Saratoga, California that offers residents Home Care services. Contact Help & Care for more details on services and rates.

    Map of Help & Care

    Help seniors by writing a review


    If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.

    Request Pricing Information

    Who are you looking for?

    Full Name

    Phone

    Email

    By clicking "Get Costs", I am providing express written consent to receive calls including automated/pre-recorded calls and automated texts for which I may incur a cost, as well as emails from Caring and its partners. I understand I am not obligated to provide this consent to utilize Caring’s service(s). I acknowledge I was able to review the Agreement to be Contacted, Terms of Use, and Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    mother and daughter online shopping

    Compare costs, photos & reviews of senior living and care options near you.

     

    Questions?

    Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.

    (800) 558-0653

    Didn't find what you were looking for?

    Caring's Family Advisors can help answer your questions, schedule tours, and more.

    Call us at (855) 948-3865

    Senior Care Services near Santa Clara County, CA

    • Santa Cruz County
    • San Mateo County
    • Alameda County
    • Contra Costa County
    • San Francisco County
    • Stanislaus County

    Helpful Articles

    Caring.com

    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

    Caring.com

    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

    Our Services

    • Senior Living Directory

    • Senior Care Directory

    • Caregiving Resources

    • Sitemap

    • Terms of Use

    • Privacy Policy


    © 2024 Caring, LLC. All rights reserved.