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(800) 558-0653

Home Care Assistance - San Francisco CA San Francisco, CA

1649 Divisadero Street, San Francisco, CA 94115

(800) 558-0653 (Call a Family Advisor)

4.64

(104 reviews)

Offers Home Care
Top rated on Caring.com

2019, 2020

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Reviews of Home Care Assistance - San Francisco CA in San Francisco, California

4.64

(104 reviews)

    Top rated on Caring.com

    2019, 2020

    Ted K

    5

    August 30, 2019

    I am a current client of this provider

    They provide a quality person to take care of my dad. It frees up my time. I like that they have someone who arranges the caregiver and brings them over to introduce them. They check out the whole house. They also have a staffing manager who tries to give you the right person. They go out of their way to make you happy. You can always call and provide feedback about the caregiver, and the caregiver provides feedback about the patient.

    Anonymous_2312

    4

    August 26, 2019

    I am a current client of this provider

    They enable him to get what he needs. It was just confusing because I thought I was getting Reliable, and they never explained that until a caregiver did. They should make that more clear to clients calling during this transitional phase.

    Anonymous

    4

    August 23, 2019

    I am a current client of this provider

    They do meal preparation, personal security, and bathing. There are inconsistencies in the care all around with caregivers, and they are constantly changing.

    Anonymous_2255

    5

    August 20, 2019

    I am a current client of this provider

    I have faith that I can reach one of the caregivers, or a manager, pretty easily. If things are happening at home that I don't know about, I have faith that someone will tell me about it. They appear to be really organized and communicate with me regularly.

    Julian "ROSS" B

    4

    August 17, 2019

    I am a current client of this provider

    Every client's needs are a little different. I have been isolated for so long, and I am a talkative person. Some of the people they have sent have minimal English fluency. This ranges from mildly disappointing to really frustrating. They are very responsive. My schedule is constantly changing, and they are very accommodating. They are always able to find me someone for the hours I need.

    Regina M

    5

    August 15, 2019

    I am a current client of this provider

    It makes a big impact because I need it. She helps me get around. The agency is very patient and kind.

    Edward N

    5

    August 14, 2019

    I am a current client of this provider

    They have helped me the most by shopping. I like that they are reliable, and they make sure that there is always someone here.

    Anonymous_2349

    5

    August 6, 2019

    I am a current client of this provider

    They have given us excellent caregivers and care. I like that we are able to contact them and that they are very responsive to our calls.

    Anmarie R

    5

    July 23, 2019

    I am a current client of this provider

    They follow through with the scheduling, and most the time, they send very competent caregivers. I have very small quarters, especially in the bathroom. They need to stop sending overweight people.

    Emma B_2

    5

    July 19, 2019

    I am a current client of this provider

    They have given me small gifts. I like that they are very polite with us.

    Jean M_13

    5

    July 18, 2019

    I am a current client of this provider

    They come out and check on how the conditions are. They let me know when the caregiver will be off and if we need a replacement or not. They come and check on my aunt every couple of months. I like our caregiver a lot.

    Vera O

    4

    July 18, 2019

    I am a current client of this provider

    They help me with the things that I need help with. I would recommend them because I think they do a good job.

    Jean C_8

    4

    July 17, 2019

    I am a current client of this provider

    I've ran my own life for a very long time, so I don't need them to help me. I would like the caregivers to interfere less.

    Michael W_13

    5

    June 20, 2019

    I am a current client of this provider

    There is ease of transition between caregivers. There really isn't anything they could do. I'm a loaner, so I don't need company. Having anyone around the house besides myself or my wife can be irritating. There is no way around that. I like that I can call if we have an issue.

    Anthony P_3

    5

    June 19, 2019

    I am a current client of this provider

    They make my day easier by helping me. They are consistent.

    Erin B_1

    5

    June 14, 2019

    I am a current client of this provider

    I do not worry as much about my parents. When they were coming to the house, they elevated my fears and worries. I like the fact that they are flexible with what my needs are, and they listen to the feedback that I had about different caregivers.

    Martha B_4

    5

    June 7, 2019

    I am a current client of this provider

    They help her get to and from appointments. They have been great in all aspects. They have great communication and caregivers.

    Ann H_1

    4

    May 24, 2019

    I am a current client of this provider

    There needs to be more of a fun interaction with my mother as a friend and not just as a housekeeper. They have been very professional.

    Fran H

    3

    May 21, 2019

    I am a current client of this provider

    I don't need as many services as they provide. It was good at first, but now I'm doing better and I don't need as much. They could be more flexible in the amount of hours you need to use. I do think that they have excellent people, though.

    Anonymous_1890

    4

    May 21, 2019

    I am a current client of this provider

    I don't think the people that come are generally very engaging in conversation for my mother. They can charge less.

    Joyce D_1

    5

    May 20, 2019

    I am a current client of this provider

    They have very good personnel to help me out. They have been very efficient, clean, and on time.

    Elke T

    4

    April 29, 2019

    I am a current client of this provider

    There could be better at reporting. They're personable and quick.

    John T_9

    5

    April 25, 2019

    I am a current client of this provider

    I really appreciate that when something comes up, they work as a team to send a quality caregiver to look out for my loved one. I would recommend them because the caregivers they have working are thoughtful, caring, and patient.

    Margaret F_6

    5

    April 24, 2019

    I am a current client of this provider

    They have been very helpful. They help me with my exercises and house work. I like that they are very attentive.

    Frank E_1

    4

    April 17, 2019

    I am a current client of this provider

    They should continue to do what they are doing and show up. They should show up or call if they can't come.

    Kathy S_9

    5

    April 11, 2019

    I am a current client of this provider

    I can't have him by himself because he has fallen may times, when he goes out for walks. I can rest that their is someone there. I would recommend Home Care Assistance because when I have any issues, I can email the supervisor or add days when I need to.

    Chris L_1

    5

    April 9, 2019

    I am a current client of this provider

    They have provided good, quality caregivers. I like their communication.

    Ricardo A

    5

    April 8, 2019

    I am a current client of this provider

    We were with another agency until earlier this year, so most of my references were from them, but they've been very responsive. I have already recommended them. It's hard to put into words what I like. We happen to have a very good caregiver Monday through Friday who anticipates his needs. She is very good in negotiating with him and making him feel like he has a choice, like with showering or taking a walk.

    Michelle F_1

    5

    April 8, 2019

    I am a current client of this provider

    The assisted living facility is requiring someone to accompany her to meals because she cannot swallow well. They have tried really hard to accommodate our needs.

    Nancy M_26

    4

    April 8, 2019

    I am a current client of this provider

    I don't have to worry that my mom is super lonely all the time, because she has someone who comes to see her. I like that they follow up and they care. If something isn't working, they work to change it. They are very responsive to me.

    Daniel M_6

    5

    March 19, 2019

    I am a current client of this provider

    We use them when I go away so it is a huge help. I like the caregivers that they send out because they are really good.

    Yvonne W_4

    5

    March 14, 2019

    I am a current client of this provider

    They are reliable. I need help, and I'm getting help. The girls are nice.

    Anonymous_1599

    4

    March 8, 2019

    I am a current client of this provider

    The caregivers I have are great. They really take care of me. There's so much to improve.

    Geol W

    4

    March 8, 2019

    I am a current client of this provider

    The service that they offer is just fine. They help me get my laundry done. They should improve their scheduling.

    Richard M_9

    5

    March 6, 2019

    I am a current client of this provider

    I had an accident and fractured my hip, and I was incapable of cleaning the house and doing a lot of stuff like going to the market. There was a lot of stuff that I couldn't do that they did for me. The workers are dependable and are willing to do things. They're good quality.

    Paula J_1

    5

    February 26, 2019

    I am a current client of this provider

    It's huge and it's 24-hour care. The quality of the caregivers is excellent.

    Nina E

    5

    February 22, 2019

    I am a current client of this provider

    They prepare food and help me around the house. I can't walk so I need the help. I think the services that Yasmine provides for me are responsive. I'm not 100% happy, but that would be the case with any company.

    Joanne (

    4

    February 8, 2019

    I am a current client of this provider

    I don't think they can make things easier because they have done what they can. I like that they are very responsive.

    Phillip B

    4

    February 6, 2019

    I am a current client of this provider

    My caregiver primarily goes on walks with me. She is strong and able, and she helps a lot. I am particularly fond of the young woman who comes and helps me. I can't say what the experience would be for someone else though.

    John W_26

    4

    February 6, 2019

    I am a current client of this provider

    I have poor eyesight and can't find things in the kitchen. They are extremely helpful in helping me find things I can't find. I would like them to ask my loved one and me what is wanted before taking the initiative and just doing it on their own.

    Lewis B

    4

    January 25, 2019

    I am a current client of this provider

    They were mostly here to get Ken around. Everybody is so different when they are sick. The ones we had here, tried everything and were good workers. I am happy with them.

    John W_23

    5

    January 25, 2019

    I am a current client of this provider

    I am very likely to recommend them. I had another agency, and they couldn't find people for the weekends. Home Care Assistance has not had that problem.

    Clark S_1

    5

    January 7, 2019

    I am a current client of this provider

    Since I lost my leg, I cannot get downstairs to do my laundry. They do my laundry for me, do the recycle, and help with the trash. I like that they come to my home when I need them, and that they send substitutes if I need them.

    Linda S_20

    4

    December 22, 2018

    I am a current client of this provider

    It's nice having someone here during the day. The do a pretty good job. A couple of times people showed up late.

    MaryEllen H

    5

    December 13, 2018

    I am a current client of this provider

    They have helped us in a lot of different ways. Peace of mind would be the first one. I feel like the individuals working there are really listening to the specific needs for our family and addressing those.

    Fr. J

    5

    December 12, 2018

    I am a current client of this provider

    Based on Germano's mental and emotional state he appreciated the care. The initial conversation with administrative staff was clear, direct and to the point. The attentiveness to providing the right care was great. If there was a problem with the caregiver they would replace them with someone better.

    Anonymous_968

    5

    December 9, 2018

    I am a current client of this provider

    It's not easy for me to get around, so I need a lot of attention. They take good care of me, they are very attentive, and they are always on time.

    David E_1

    5

    December 8, 2018

    I am a current client of this provider

    They have given her company and have helped with chores and errands. They have good people and the contact person is marvelous.

    Velois S

    5

    November 29, 2018

    I am a current client of this provider

    They are very interested in my diet, they clean up things for me, she has a pleasant attitude, and she helps me to move on. I enjoy that. I like the caregiver that I have. They send me help that I need. I am very pleased with the caregiver that I have. I never had a sister, but if I did, I would want her to be it.

    Elie N

    4

    November 28, 2018

    I am a current client of this provider

    They call before coming in, listen thoroughly, and advise us. They're accurate and pleasant and knowledgeable.

    Leo C_2

    5

    November 21, 2018

    I am a current client of this provider

    I have a lot more help than I am used to. They are there to help me, which I appreciate. I am just a pretty independent kind of guy. It is nice to have the company, though. So far, they have been efficient and haven't given me any big problems.

    Anita G

    5

    November 6, 2018

    I am a current client of this provider

    Anything that needs to be done gets done while she is here. They are able to do what I ask and do it immediately. They go wherever I need to go, and they are accommodating and good-natured. The person who manages my situation is always on the ball. If a caregiver can't come, then they get someone else to come over here. I haven't always liked them, but they did their job.

    Stephen B

    5

    October 25, 2018

    I am a current client of this provider

    The services have helped my father because his caregivers treat him like a king. The services are great for my brother and I because we don't have the time or patience to care for my father. I would recommend this company to everybody because of the personalized care and concern they have provided us. It is almost too good to be true, honestly.

    Jenifer P_1

    5

    October 17, 2018

    I am a current client of this provider

    I am not worried about them anymore. When we needed them to start, it was immediate and helpful, and we have been using them continually since March. I don't even have to worry if we have to make changes because they are right on top of it. Their people go above and beyond and really care.

    Martha A

    5

    October 11, 2018

    I am a current client of this provider

    It has a large impact on my life. I have a caregiver who is reliable, dependable, and is there for me every day because I need it. They need to work on having a larger pool of caregivers who are familiar with the patient.

    Karen A_2

    5

    October 8, 2018

    I am a current client of this provider

    They help me with daily toileting, meals, and minor cleaning. When I had a substitute come for training, they only came for two hours, and I don't agree with that. I don't think that's sufficient. They need to have longer training for new employees.

    Mindy G_1

    5

    October 8, 2018

    I am a current client of this provider

    They give my mom the extra care she needs for the things that don't happen at her assisted living facility. The supervisor comes over periodically to check and make sure my mom is satisfied. They are very reliable and dependable. We had an emergency situation where we needed someone at the last minute, and they were able to find someone. The people who come are also very wonderful.

    Winifred W_1

    5

    October 8, 2018

    I am a current client of this provider

    Some of the people in the office communicate better than others, but most of them do well. The food is good, the people are friendly, and the help is wonderfully qualified.

    Adam C

    4

    October 1, 2018

    I am a current client of this provider

    They've alleviated some of the burden that the family had. They've been fine. They've done what we asked for. The person that they've provided is a good person who worked out well.

    Courteney C

    5

    September 21, 2018

    I am a current client of this provider

    They provide excellent caregiving for my dad. That it is very professional and of high quality.

    Kathy B_1

    4

    September 6, 2018

    I am a current client of this provider

    It has given me peace of mind. Their prices are pretty expensive, and I have had mixed results with their employees.

    Kornelia D

    4

    September 6, 2018

    I am a current client of this provider

    It is my fault because I only have eight hours. By the time someone comes in, I have other things that I need to do. I don't get as much time as I would want and that is because of the cost. They are very good at up-keeping. I think that they are good at getting back to me, but I would prefer more client involvement. If someone calls in and says that they can't do the job anymore, I would like to be called. If someone can't come in, I would want them to call me and see what I would like to have happen.

    Lizelle G

    5

    August 23, 2018

    I am a current client of this provider

    They help my mom get through the day, make sure she practices the exercises through the day, and provide her support and company. They are well matched. The caregivers they provide are matched to the patients and their needs.

    Anonymous

    4

    August 9, 2018

    I am a current client of this provider

    Their services give me more time to do what I need to do. They could improve on the quality of their aides.

    William L

    5

    July 23, 2018

    I am a current client of this provider

    It got rid of a lot of stress and worry for me. I would tell a friend that they are efficient.

    Anonymous

    4

    July 17, 2018

    I am a current client of this provider

    They help my loved one by interacting and having somebody there for them to talk. They also take them on walks. I can't really compare them to any other home care provider. They are in contact a lot, which is good.

    Brian S_2

    5

    June 15, 2018

    I am a current client of this provider

    It has been really helpful. They help my mother-in-law with the tasks so we don't have to do them. We can do other stuff and hang out and do fun things instead of doing the tasks for her. It has been good. They have been on time and nice to my mother-in-law.

    Lena S

    5

    June 8, 2018

    I am a current client of this provider

    It has been very helpful. My bother can't check stuff if he is not in the right position. He uses his device to contact the nurse to get him what he needs. The caregiver was very helpful and supportive and very hands on with our family which is difficult because we live on the east coast and my brother lives on the west coast. They are willing to meet our needs.

    Sally H_4

    5

    June 7, 2018

    I am a current client of this provider

    They help give me strength knowing someone is here when I first get out of the hospital. They're all delightful and very willing to please. They're very willing to please and do what they can even without being asked.

    Katherine "Katie" L

    5

    May 29, 2018

    I am a current client of this provider

    I needed care and they provided it. They are responsive. When I make a suggestion, they follow-through on it.

    Tina M_1

    5

    May 7, 2018

    I am a current client of this provider

    I live outside of my father's area, so it's critical to have someone handling his case. They've been superlative and attentive to my father's needs. They're reliable.

    Barbara W

    5

    April 27, 2018

    I am a current client of this provider

    They are very dependable and compassionate. They have been there when I need them.

    Debra B

    4

    April 19, 2018

    I am a current client of this provider

    I would tell them what the care provides. She helps the most with chores around the house I am not able to do.

    Imogene "Tex" G

    3

    April 11, 2018

    I am a current client of this provider

    They hover too much, and they are too attentive. I don't want them to have an impact on my life. I just want them to help.

    Patricia W

    4

    March 21, 2018

    I am a current client of this provider

    I like that they are able to provide me with a caregiver in a timely manner. They have helped me maintain mobility because I broke my leg.

    Anonymous

    5

    March 8, 2018

    I am a current client of this provider

    They were so responsive. Any time I called, there was a response right away, and they took the initiative to call me and see how I was doing. I didn't need a lot of care, I just needed someone around to help me with things, so I could supervise them pretty carefully. One of the caregivers that was here for only a day took a lot of initiative in doing things, but even the new caregivers who had to be supervised a little more, were happy and eager to do the work.

    Sandy C_4

    4

    January 24, 2018

    I am a current client of this provider

    They have a care manager, which is a position that doesn't exist in a lot of places, and this person provides regular updates to us. I live far away from my loved one and I have found that Home Care Assistance sometimes makes emergencies where they don't exist, and that can be tiring. I think the caregivers are great for my loved one. I think they are well trained and good at providing care, but sometimes I feel like they are looking at us for answers. I want them to be more willing to take control.

    Emma K

    4

    January 9, 2018

    I am a current client of this provider

    They are very handy when I need them. The people who has come to care for me are very good. Since my surgery Home Care Assistance has been able to help me with all my needs.

    Michael L_2

    5

    December 18, 2017

    I am a current client of this provider

    I would recommend Home Care Assistance because the caregivers work very closely with my family and they are very responsible. They definitely take care of my father's needs. The services from Home Care Assistance have been quite helpful. My parents live by themselves, so the help from Home Care Assistance has been really nice for my mom and has given her a break.

    Glen J

    5

    December 7, 2017

    I am a current client of this provider

    Home Care Assistance is very thorough with the work they provide. They offer good check ins with their clients. Home Care Assistance's caregivers allow me to make a living, while knowing my father is taken care of. I would not be able to function if I didn't have caregivers help my dad.

    Robert O_1

    5

    November 21, 2017

    I am a current client of this provider

    I would recommend Home Care Assistance, but I don't know what I would say. Home Care Assistance does their job, which gives me peace of mind.

    Mary W_26

    4

    November 9, 2017

    I am a current client of this provider

    I would tell a friend that they need to be specific as to what their needs are.

    Barbara G_19

    5

    November 8, 2017

    I am a current client of this provider

    Home Care Assistance is very good at what they do. They provide caregivers as quickly as they can and try to match the client's personality.

    Lyle L

    4

    November 7, 2017

    I am a current client of this provider

    The caregivers do what I ask of them. The caregivers help clean me up and keep the house clean by vacuuming.

    Susan B_11

    5

    October 27, 2017

    I am a past client of this provider

    I would tell someone about Home Care Assistance because they were very responsive and excellent caregivers. Home Care Assistance made life easier because Charlotte was unable to feed herself and she felt more secure.

    Doug S_7

    4

    October 11, 2017

    I am a current client of this provider

    Home Care Assistance is easy to work with and responsive. Home Care Assistance brings me peace of mind and freedom.

    Linda H_1

    5

    September 23, 2017

    I am a current client of this provider

    Home Care Assistance seems to be on top of making sure their clients needs are being taken of. The most helpful aspect of my services is the personal care I receive.

    Giuseppe G

    5

    September 20, 2017

    I am a past client of this provider

    Home Care Assistance is very professional and has done everything that they disclosed to me. My loved one's care is fine, but they only come four hours during the week.

    Christine C_2

    4

    September 13, 2017

    I am a current client of this provider

    In general, the Home Care Assistance caregivers are conscientious and very devoted to the work that they do. The services from Home Care Assistance are very important. They help me to get around and walk from one room to another.

    Victoria R_1

    5

    August 30, 2017

    I am a past client of this provider

    I would tell a friend that Home Care Assistance is very caring company. Glee had just gotten home from rehab so having services from Home Care Assistance made it so that I didn't have to worry.

    Dyan M

    5

    August 30, 2017

    I am a past client of this provider

    Home Care Assistance was understanding, sympathetic, and accommodated my needs. Home Care Assistance was very thorough and complete in everything they did.

    Joy Z

    5

    August 28, 2017

    I am a current client of this provider

    Home Care Assistance is professional. Home Care Assistance helps with social services because my loved one requires a lot of medications.

    Junior M

    5

    August 24, 2017

    I am a past client of this provider

    Home Care Assistance is resourceful. They listened to exactly what I needed and provided that. Home Care Assistance provided my father with a caregiver that hit the ground running on the first day. The caregiver got to know my father and took initiative.

    Meredith H

    5

    August 9, 2017

    I am a past client of this provider

    Jonelle was absolutely extraordinary. She was generous with her time, and the care. I felt that I was alone and overwhelmed, but Home Care Assistance stepped in to help me.

    Janet S_4

    5

    August 8, 2017

    I am a current client of this provider

    I have only had one caregiver, but right away we all clicked really well. I have eight hours a week that I can run around and get some things done during. This is not a huge impact, but when my husband is not doing very well, this is a big help.

    S. Warren C

    5

    July 25, 2017

    I am a current client of this provider

    Home Care Assistance has come through for me, and the people that have come through have been top notch. They have been attentive and have raised the bar very high for me. The services give me relief from having to provide the care for the client myself.

    Kate G

    5

    July 19, 2017

    I am a current client of this provider

    Home Care Assistance is very easy to talk to and they seem to understand the complexity of this changing world of dementia. Home Care Assistance has made life easier by sending us a wonderful caregiver once a week so that for four hours. I can have some time to myself while they go out on adventures, feeling safe that my husband is with him.

    Elizabeth B_5

    5

    July 12, 2017

    I am a current client of this provider

    Home Care Assistance is very responsive. Home Care Assistance's caregivers shows genuine affection.

    Anonymous_491

    5

    July 12, 2017

    I am a current client of this provider

    I would tell my friends that Home Care Assistance has sent me good people. The caregivers make sure that I get a meal and eat.

    Ron A

    5

    July 11, 2017

    I am a current client of this provider

    Home Care Assistance has really high quality people for the most part. I like our main caregiver, and all of the caregivers seem to be compassionate and well-trained. They also are responsive about letting us know what is going on. In our instance, the client's caregiver is giving him care while he is on hospice. However, it is valuable to have his caregivers here for him.

    Susan S_5

    5

    June 27, 2017

    I am a current client of this provider

    The price is little high, but Home Care Assistance works well with you, and the people are good. They try to match the caregivers with the clients. The services have helped me because I know that there are people checking up on the client.

    Margaret B_5

    5

    June 23, 2017

    I am a past client of this provider

    Home Care Assistance is very caring. The director is fantastic, and we had two amazing caregivers. The care that we received from Home Care Assistance was fabulous. It was definitely needed.

    Todd A_1

    3

    June 21, 2017

    I am a current client of this provider

    Home Care Assistance needs to provide us with more workers that have cards. Home Care Assistance makes my life easier by not making it so I have to parent my own mother. I get to live my own life.

    Hampty S

    5

    June 8, 2017

    I am a past client of this provider

    Home Care Assistance has great nurses. The services helped the patient get well.

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    About Home Care Assistance - San Francisco CA in San Francisco, California

    Home Care Assistance - San Francisco CA is a Senior Care provider in San Francisco, California that offers residents Home Care services. Contact Home Care Assistance - San Francisco CA for more details on services and rates.

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