Visiting Angels of Rockford Rockford, IL

Anonymous_6591

The agency has given me a caretaker that is very good to make my experience positive. I would recommend them because they are very nice people, and they make sure you are taken care of.

Kim S_27

They just help my mom when she needs it. They need more services.

Patti R_2

It hasn't changed her life at all, but it hasn't deteriorated. The client is able to have as much quality of life as she can have with the help. It also frees me up, which I like. It gives me a couple of days to go out and do the things I have to do without having to take my wife or worry about her. I like that the caregiver seems to be very interested and concerned about our needs. That's what I am happy about.

James H_57

They impact my daily life when they get me up in the morning. They could make my life easier by paying more attention to me. There are certain things that I like, but I think they could be improved int their attitude. The agency in general seems to have a little bit of an attitude, but I like them.

Janice S_9

They engage dad in doing things and are great at doing the other things that are less fun like cleaning. All the caregivers have been really nice, friendly, and helpful.

Gary H_18

It is essential, without the service and aids we could not provide the attention and care she needs. We have gotten very good caregivers.

Sharon B_47

For his needs, it's mostly companionship and help get him motived for exercise and to move. I've had really good interactions with all the care workers involved.

Dolly H

They've helped me the most by allowing me to get out of the house. I like that they're caring. They take good care of John.

Mary S_89

I didn't have to call a lot of family, and I was able to recover. They are supportive.

Anonymous_1702117218

They helped with a few health issues I was experiencing. They started out very good, but quality went downhill over time.

Marcy M_2

They help her by keeping her engaged. I like the caregiver she has.

Sharon R_28

It gives me a chance to get out. They do a very nice job and they are prompt. They do what I ask them to do.

Joyce & Norbert S

I like that they are efficient and on time. I like that everyone I have encountered has been good.

Heather D_2

The caregiver helps her with her showers, and companionship. The caregiver has been a really good fit.

Fran C_4

They take good care of my husband. I would recommend them because I like the way they match up the client to the caregiver. They seem to be conscientious.

Greg H_15

They are great at providing feedback about my father's situation. I like that they are providing what's needed.

Paula D_5

For me, they take the burden off from having to be there all the time, and they give my mom someone else to communicate and socialize with. It's a good thing for someone with Alzheimer's. I like that they are very easy to work with.

Jean T_12

I'm not really needy, there are just a handful of things that I can't do myself, so that's the kind of assistance I need. They're just all so friendly and willing to help.

Mark L_11

They have helped the most with her having interaction with another person. She doesn't have a social life, so that helps. I like the actual person we have that comes here.

Elizabeth (_6

I'm not sure if it's them or the people they hired, but there could be a little more follow through. Sometimes the caregivers would start out strong and then fall off a little. I don't know if it's possible, but it was difficult keeping caregivers. We went through several in a short amount of time.

Anonymous_7641

It is helping me get back on my feet from a heart attack, it couldn't be done without them. The people we have were above and beyond, and they are willing to do what they are asked to do.

Lori L_11

It allows me to work, and he has someone to help him to be active. They have given me a lot of information about resources. They met with me prior to starting services.

Anonymous_7591

I liked that I got the same person all the time. I did not really need them. I liked that they were right here with me.

Cletha D

They get me up and awake on time so I don't miss anything and it's nice to have someone looking after me. It's working out really well, if I don't get up in the morning I don't miss a pill because they're there, it's really helpful.

Sharon C_15

I wouldn't be able to keep up without the help. My husband needs help with just about everything. If I didn't have somebody to help, so I could get groceries, I don't know what I would do. I would recommend them because they are very interested in care for the person that needs the care. I feel very confident to leave my husband with the caregiver.

Nancie B_3

It has kind of fulfilled it purpose of her being awake in the mornings. I like that the supervisor is good at following up with me because my mother will cancel services at times.

Anonymous_6130

They helped with laundry and cooking. The providers were all excellent. They were very professional and they have good Angels.

Shirley D_15

I am very happy with the person I had. In my case, I am very happy with everything.

Steven M_13

They do baths, and she takes her to the store. I like that they are punctual to her house.

Marlette A

Caregivers being here relieved a lot of stress. They talk to you before they come, and they go over their procedure.

Ray B_8

I can get out and do things, I know they will be home and safe. The woman that comes over here is very polite, very sweet, and does a good job. I don't have to watch her to know she is going to do it right.

Anonymous_7573

They are friendly and they like to joke. We get along well. It's the first time I've had help. And they do what I ask. The cleaning is excellent.

Paul S_32

They are quick to respond, and very kind and carrying.

Kathy C_24

They're very good about communication. Even on holidays they call in advance to make sure you still want the care. They could have a little more on going training for the caregiver like food preparation and other different things.

Richard L_18

I like that they help my loved one in the shower. I like that they have done the things that we have needed.

Andrew O_1

The services have been a positive experience by helping my parents have the ability to stay in their home. It also gives them their freedom. I like this agency because they have great training that is continuous and the quality of care.

Kirt S

I wish it was cheaper but I don't know how they could have a greater impact. I like that they try to pair the caregiver with the patient.

Chris K_11

They had a positive impact on me and my mother. They're very attentive and responsible.

Lorraine C_8

I didn't want anyone in the house, but she did good. I like her and she was nice.

Anonymous_7466

We only needed someone two days a week to help me with laundry, shopping and driving. I like this particular girl and she is friendly. I just had a problem with the first one, because she ran a red light while driving.

Sally F_4

We've been very pleased. It has gone quite well and that's been a relief for the whole family. We have already made referrals.

Sr. Mary H

They are doing what we want them to do and very handy. They are very friendly and do what we want them to do.

Shelia V

I can run to the grocery store, and I feel safe when I leave her with them. It frees up some of my time that I would usually care for her. I like that they are fulfilling my wife's needs.

Brandi R_1

Visiting Angels has really my mom with getting out of the house. I like Visiting Angels because it gives my mom something to look forward to.

Dixie L_2

Doing things without being told. I haven't done this before, so it is all new to me. I didn't want to rate them the highest. I am doing fine with my new caregiver this week. They are very easy to get along with and the people do whatever I ask.

Colleen Z

The services are essential. It keeps my mind busy. They're very on top of things.

Debra S_9

They do some things for my mom that I could probably do, but it just takes a little bit of a load off of me. They have been very helpful and met our needs. We just really like our caregiver.

Anita B_9

The aides are all willing to help. It is a huge help. They listen to your needs.

Carol B_49

We only use them once a week. They are helpful, and not in a position where they are needed all the time. But we are getting there. They have been very helpful, kind, punctual, and do what we need and ask of them.

Tim A_5

It has been a positive experience for me it allows me to get out of the house and run some errands. I would recommend them because I have always gotten good support from them.

Tom M_18

The services are helpful because we need her. Carrie changes my wife's colostomy bag. I would recommend Visiting Angels because Carrie is good. She comes and is just down the hall from us. She does a nice job.

Janet W_11

The agency sent us a caregiver we like. The agency is accommodating.

Kathryn G_3

The services are very important. They've been able to take my mom to appointments on short notice, even when it's outside of the agency's normal hours. They are flexible. They can accommodate us on short notice. All but one of the caretakers have been exceptional.

Lorretta R_1

They give good service and are caring. They follow-up well.

Sarah D_11

They have knowledgeable staff. It gives us a break. I would recommend because they are willing to work with you.

Anne M_19

There is always room for improvement, but they are good. I have a lot of work to do on my own. They are very personable, efficient, they seem to know what they are doing, and they are thorough.

Kathy V_4

They could be a little bit more proactive. I like the office staff.

Jon B_3

At first, he thought she was very young but he has gotten used to her coming and doing things. The young lady, we can tell her things and she makes notes in her notebook.

Anna R_6

The agency doesn't need to do much. One thing that I like is how flexible they are.

Floyd K_1

The caregivers are caring. I like that this agency meets our needs.

Karen K_39

As far as I know it's been good because when we needed it the most they were there. I like that someone was available when I need to contact them. They always answered the phone even if it was outside of business hours.

Dan W_7

The caregivers help her with showers and give her companionship. I would like it better if the office could be more up to date with things.

Robert (_10

She has a progressive disease. It gives me a break to have someone there. There are no complaints. The billing is good. The caregivers are good.

Mary E_30

They were responsive and working with my mom's personality. I like that they were very responsive and all the caregivers were very dependable.

Mariann M

They give my dad the freedom to have time away. We love our mom's caregiver.

Cathy B_4

It gave us reassurance that someone was taking care of my mother. I liked the transparency; the people working for the agency are dedicated to their job, they were just a company that offered to keep my mother as long as possible.

Ellen K_6

They've helped me by just being there. I like that this agency is willing to work with me.

Robin H_13

They help clean. They are easy to work with and very accessible. It is easy to get to them and ask questions.

William B_32

They take him out. I like that they are prompt. They have assignments.

Kim Z_3

They have given me peace of mind knowing that my mom is going to have good care. They have really great people that are working for them.

Sharon (

I think the caregiver listening and being in tune with Marilyn is most helpful. She is there to help her without being asked. I like that they are really good at responding back to you if you have questions.

Phyllis L_6

They provide tender care and they take a load off to me. They are friendly and seem to know what they are doing.

Anonymous_6481

They provide her the option to get out of the house and be in public. I like the staff. They are very friendly and accommodating.

Barb C_6

It's helped me a lot. They help with hygiene and getting him ready. They are very good at helping.

Anonymous_6341

They take care of my mom. The caregiver is dependable and their personalities match my mom's.

Lech J

I needed help and it was a good time for her. It was what I needed. I really liked them from the beginning; he is a super person for her.

Jeanne F_3

They're just friendly. The caregiver goes above and beyond and she talks with them outside of work. We really like our caregiver.

DiAnn T

They always show up. They are very consistent and return my calls.

Kathy O_7

Basically very good at talking and she knew more and she was very helpful navigating through my mother's needs. They are very direct and caring.

Anonymous_6146

They relieve family members of the burden of caring for my mother on a daily basis. They are good communicators and reliable.

Karen L_36

They had a lack of staffing and lower their rates. I would like it if they could have 24 hour care.

Ron N_2

I couldn't have survived the last 5 years without them. They took charge of my husband so that I could have some time. I've already recommended them. They're always up-front with me, they did a good job.

Lori F_5

They made it possible to allow us to go back to work. They also helped her and focused on her needs. I liked that they were responsive to what was happening to her, and came out to meet her immediately.

Brenda G_11

It's a stress reliever for me to know that he is being taken care of. It's a good agency. They do whatever the client needs. They will try to fulfill any requests to make him happy.

Anonymous_5928

They help her with meal prep. I like the fact that you can get outside help.

Matthew C_3

They helped with cooking and cleaning. Erik is on top of his game, top notch, and professional. He knew what we needed and met our needs. He went above beyond the call of duty.

Anonymous_5978

They help clean up the kitchen and bathroom. I like the local representation and they have been very efficient.

Steve M_19

John tells me that Brenda sees things that need to be given attention that aren't on a list. They always keep the channels of communication open.

Anita B_7

It gave the client peace of mind to have someone there with her. There were some staffing issues during COVID and so we didn't always get the services needed. The caregivers and communication were good.

Brian W_10

The whole setup is perfect for us. They just do everything that we need done.

Malva C

We haven't had them very long. The caregiver has not been able to come in a few times. I like that they help keep an eye on my aunt. She had fallen and became afraid of falling.

Carol B_51

I don't use them a lot, but it provides peace of mind to know they are there and available if necessary. There was a little miscommunication the other day about getting a ride. I called but didn't hear back, so I had my son come pick me up, but then they still showed up.

Wayne K_1

The agency has made the experience positive by giving me the care that I need and they take care of the aspects concerning daily living. I like that they are reliable, courteous, and punctual.

Joanne Y

The experience is positive because my caregiver does everything I want her to do. I am just impressed with them. The caregiver I have is great and does everything I want her to do.

Dave B_6

My mother is very happy with the care being provided. I like that they are there when my mother needs them.

Pam D_3

It's critical for them to have the help. I couldn't be happier. The caregiver is very friendly with my folks and very helpful. I already have recommended them.

Mary Sue S

Knowing that they were there helped make life easier. They provide security. The people are nice and friendly. You feel comfortable with them, and there is nothing bad about them.

Peggy S_3

The caregiver works well with the patient and is well-trained. The caregivers are consistent and fantastic.

Tami R

They gave me some time to get other things done. Our caretaker is very good at their job.

Karen S_25

They could've provided more consistency. I like that they are accommodating.

Anonymous_5424

They were there to answer questions. They were very helpful. They were right on top of things. They were very responsive.

Jeff S_12

My mother is comfortable with the services she is getting. There is no need to change. The caregiver has done well with attending to my mother's needs.

Kathleen D_6

I like that they had a friendly face. I like that they are friendly people.

Arlene V

They allow me to get out and run errands. I just feel more comfortable with some in the home than others. The nurses I had before were great. Generally, the nurses have worked very well with us at getting the client up in the morning. Everything is neat and tidy when they leave, they clean and shower the client well.

LaVaun G

The caregivers were here on time to provide whatever care we needed. The agency was very personable.

Neleta S

Having someone in the house that loves my parents and takes care of them has helped us the most. I would recommend this agency because they are very easy to work with.

Anonymous_5219

Thy help me with things like showering. I like that they have good billing.

James M_42

They have allowed me to relax and get a break a bit. The person they sent does their job. I don't have to tell them what to do.

Marian S_1

She is an angel. She cares a lot. I am very pleased.

Gary G_10

They respond to her needs and what she asks. They send high-quality caregivers that have good character.

Vivian B_4

We really liked Judy. She vacuumed and prepared meals. They have really nice and helpful caregivers.

Linda L_22

It improved his life, they alleviated my worries about leaving him alone. I liked the people that they sent out and their responsiveness.

Deb B_3

The client counts on them to get her to appointments, groceries, and help with chores. She needs them to stay in her own house. They generally try to find someone else to come out when someone calls out. They seem to be professional and caring.

James S_15

They help her shower, they also give her company. They are very good at scheduling things with us. They are very professional.

Anonymous_5028

I need her to come every day instead of every other day. I really like that the caregivers are capable and love what they are doing.

Margaret N_7

I have had time to do housework while they are taking care of my husband. They will also take care of some of the housework and make him happy. They are very good about their billing and take care of their workers. I really appreciated that they never left me hanging for hours. I felt comfortable and confident that if something happened to one of the caregivers, I would know immediately.

Anonymous_4967

Our caregiver helps by keeping my husband busy. I like that the caregiver that we have is wonderful.

Deborah (_1

They are supposed to do a medicine check for her in the morning and the evening. They kept on coming back in to make sure she was taking pills. I wish they could just try once or twice and then be done. They are doing their job they just have to know when enough is enough. I think their communication is outstanding.

Steven B_7

They helped establish a care plan. They have been very accommodating to work with and sent a good caregiver.

Pulsup "

They would sit with James. They would change his diaper and make sure he didn't choke while he was eating. It was easy to go with Visiting Angels because they have a contract with the VA. We got along with the person they were sending us.

Carole B_5

I needed the care so bad so that I could get out of the house and they provided me with that. They could make it to where you do not have to have a minimum of 6 hours of care for the clients because I did not have much for the caregivers to do.

Anonymous_4821

I could not do things without them. I used to do the work myself and they came in and gave me my life back. They have really good caregivers, they are friendly and well-trained. They make sure people are punctual.

Karen T_4

Lucy doesn't cook. I thought it would be good if the caregiver made food, but she hasn't eaten what she has made. Everyone has been very nice. I don't know the caregiver very well, but I have spoken with her, and I think she's a very nice person.

Paul C_12

It is the caregiver they sent us and what they have done that has a great impact. I love the care that my mom receives from Jessica. She cares about my mom and she is communicative with the entire family.

John (

I would like to see more therapy; I think time is spent just talking and in conversations. I like the care and attention that they give my mom.

Patrick W_2

They have helped her the most by monitoring her full time. I would tell a friend that they are very personable.

Tracie K

It is nice to have someone to care for Marlene. I like that they are flexible.

Bryce H

My dad's kind of stubborn, so I don't know what more they can do. They haven't ever let us down. They'll cover it for us when issues arise.

LaVona F

The agency has been very efficient and friendly. They are very friendly, efficient, and, for the most part, prompt.

Trudy & Gene T

She could just not miss any days. She does do anything I ask of her. I like the person they've sent me. She does her job.

Amy K_10

They are doing everything that they can, it's just dependent on the difficulty of James. I like the management, they are really good at communicating if something goes wrong.

Elmira H

Once the nurse gets here I'm comfortable leaving my sister with her. The nurse who comes in is very personal and treats my sister like family. Overall, she cares about my sister.

Bonnie K_1

They care about the patient. They keep him happy so I get a break. My care has been good but I've had a lot of changes. They are accommodating, nice, and the girls are good caregivers.

Frank P_4

Trisha in particular has taken over with the running of the house, for her to do that is a huge peace of mind. The caregivers we've had are excellent. One in particular is amazing and that makes a huge difference.

Jane S_20

It is overall good care, but being more consistent would help him, and I think there were some questionable hires for the caregivers. Our core staff is very good but we have had a problem with staff calling off and not having consistent coverage. It has been challenging to the patient with dementia.

Faye F

It's greatly improved my life. They train the caregivers very well. The girl I have is very good. She is friendly, efficient, and does things without asking.

Elizabeth S_16

They kept me out of assisted living and in my own home. They're very responsive and they can usually find caregivers quickly.

Mark R_10

We needed a lot of help initially multiple times a day, and the services were critical for that help! The company is easy to work with and they have been flexible with us.

Cathy A_3

The woman that was here was wonderful because she was very caring. I appreciated them coming out and sitting down to go through a plan. I liked that they discussed what my needs were to see if they were the right organization for me.

Deborah B_11

It should be about the whole family and not just the client. From in the intake appointment to the women we had out, it was not a good fit. If this had not been my first time I probably would never have hired them.

Jaron S

They help by allowing my sister and I to have some time in our lives instead of us doing the care giving. I am very happy with the caregivers. She's knowledgeable and thorough.

Gigi N

It was hard to find people to fit in our environment. I did not like the scheduling because I could not get enough care. I like the fact that they had caregivers come help out. They were very nice.

Ervina (

They know how to get around where we live and I do not have to keep telling them. They are very professional.

Jody W_1

Having the caregivers there have made it easier on our family and our schedules. This agency works well with our schedule and is flexible.

Anonymous_4180

They do what they are supposed to do and take care of my wife. They do what I ask. They need to communicate.

Eugene G_1

They have become like family for us. I am comfortable leaving Gene with them. We have had them coming for a few years and have always received the best care from administration as well as the individual who comes to take care of Gene.

Joyann K

They helped with the hygiene needs, like bathing. That's a huge help. They found somebody quickly for us when a caregiver fell through.

Kirk S_1

They are caring for them actually care for them. They care and keep me informed.

Sarah P_1

It was critical to keeping my mother safe and happy to me, her daughter, who is the primary person taking care of things. It gave me peace of mind because I work and couldn't be there. It was very good for our family. I liked both how the office ran and was on top of things with me and my mom, and we also loved our caregiver, Sharon.

Peter L_1

They should provide a consistent caregiver. We just got started and they have changed caregivers on us once.

Renee H_4

They have been very receptive. I spoke to the director when the start up happened and said what my expectations were and they have been met.

Mark H_7

They go to get things at the store for my loved one. They picked a caregiver that matched my loved one and the caregiver does a good job.

Robert D_28

They help with my husband and make the beds. They are on time and friendly and responsible. They are accurate.

Kathryn M_5

They did what I wanted them to do without any questions. They were very anxious to please you and do what you wanted them do.

Deborah H_11

With my caregiver she started school and she had to adjust her hours so I had to adjust my hours. I tried to work with it but it's not very helpful to me because I need help right after my dialyses and she will come after that. The biggest thing is I think they should be COVID tested because you're dealing with people who are elderly and have disabilities.

Anonymous_1585

They helped me get ready for the day. I had them six days a week. They are cooperative and they are willing to do everything.

Diane O

She helps me with physical care. She helps me bathe and take a shower. She helps me get dressed. They keep in touch with me. I like the provider they have given me.

Anonymous_3939

They do everything my mother needs. They make sure she takes her pills and eats her food. They also do puzzles with her during the day. They don't seem to have girls that want to drive out to me.

Terry K_1

They took care of mom and they helped her have a normal life. They communicated really well. They would let me know of any problems.

Geraldine W_3

They offer companionship and they help her get her medications. I like the caregiver that I have been using who seems to match with my mother.

Deb B_2

I need them so I can get places. I needed them for transportation. When I used them they were outstanding. They were usually on time and there was no problem at all.

Anonymous_2913

They are very conscientious. They have a hard time with scheduling and back up.

Peter S_4

The caregiver meets the client's needs. She prioritizes the client's safety. She helps the client understand that he needs assistance. The caregiver that has been working with the client has been great.

Richard Z_3

Everything's working out okay. They're okay people.

Millard "Bud" D

When I first had them, when I fell and broke my pelvis, they were just as good the second time as the first. I've never suggested anything that they haven't done. They're a lot of fun to be around, they like to talk.

Ken and Pat M

They drove for me. I was very pleased with their overall service. I liked that they were friendly and did their job very well.

Anonymous_1735

They protected me with my care. They were very friendly and most of the gals cooperated and watched out for my care.

Bobbi E

They remind him to take his medication. I like all the people who they have sent out to work with my dad. They keep me informed of everything.

Chester "Chet" R

They showed up and took his vitals. They have care enough to have Home Care Pulse call me.

Tina J_3

She cares for her so I don't have to run over all the time. She stimulates my mom with activities. I have really good caregivers. She is the same caregiver every day except one or two days a week. That is good, especially with Coronavirus going around. She now really entertains my mom with coloring, arts, and crafts.

Diantha G

Our caregiver has only been coming for a couple of weeks and I'm already noticing my mother getting stronger and happier. I like that the caregiver is a perfect fit. I think they took a lot of time and care into finding someone who would fit.

Lillian S_2

So far, I haven't had them much, but they are doing a good job of caring and watching him. So far, we haven't gotten into the bathing yet. They need to get to know each other first. The person we have is very good and friendly and careful with my husband. She does good work.

Lynda P_2

They helped the most by giving us time to get away from the house. They could have overnight stays.

Tim M_1

My dad seems well cared for, and his needs are satisfied. They take good care of my dad.

Randy M_2

They helped with dusting and cleaning. I liked how dependable the caregivers and office staff were.

Sandy D_5

They had really good caregivers that gave good service. It is mostly due to the cost. I like their dependability and good caregivers.

Michele E_2